Good Morning Catarina, I wanted to take this time, and share that I had an amazing trip to the Azores! Each one of the islands I visited were so very unique from the others. Gorgeous view... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Trip was all planned between four different islands without a single problem. All hotels, car rentals, ferries, and flights were planned for us without issue. Extremely satisfied with what Catarina pu... See more
From the first email exchange inquiring about a possible trip to thd Azores to the final changes, Katarina was amazing. We had an unusual trip planned in that we flew into Sao Miguel and left on a fr... See more
Company replied
Although not super communicative after buying the trip about what to expect, all the tours and the transfers were absolutely on time the tours were excellent in quality. The tour guides were great. As... See more
Company details
Written by the company
Azores.com Travel & Tours is the world’s leading destination for planning travel to the nine breathtaking islands of the Azores, set in the heart of the Atlantic. More than just a travel website, we offer a deeply personal approach—combining unmatched expertise with genuine care for every traveler we serve. What truly sets Azores.com Travel & Tours apart is our commitment to you. From the moment you begin planning to the day you return home, you’ll never feel alone in discovering this extraordinary paradise. Whether you book directly through our site or choose to work with our dedicated team, we are with you every step of the way—before, during, and after your journey—ensuring a seamless and unforgettable experience. Azores.com travel portfolio includes private guided or self-guided tours of one or more islands in the Azores, as well as Azores group tours. Looking to expand your adventure? We’re always happy to help you extend your trip to mainland Portugal and/or the beautiful Madeira Islands, creating a truly complete Portuguese journey.
Contact info
United States
- booking@azores.com
- www.azores.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was so fortunate to come across this …
I was so fortunate to come across this website. This being my first time internationally flying I was very nervous about booking. What I was most impressed by was their excellent customer service. They were very responsive when it came to answering my emails, especially a woman named Eunice Costa. She answered all my questions and concerns all within hours! I am so pleased and will be referring this website to everyone I know. Thanks again for the great experience.

Reply from Azores.com
Amazing trip!
We had some issues with our flights being delayed for various reasons and the company was very accommodating. Tour guides and hotel staff were amazing!
Azores Trip
Subject
recent azores trip
Message
We returned recently from a trip set up by your company. It was outstanding in every way and gave us tremendous pleasure and information. Our tour guides, especially Joao Toste and Paulo Camara, we more than excellent. We appreciated so much their attentive treatment of us and their knowledge of their islands. Your handling of the transportation, hotels (which were superb), and tours was unmatched in our traveling experience. We want to thank you so much. Job well done!
Working with Eunice Costa was so easy. I loved Azores because of her expert planning.
Working with Eunice Costa was so easy. She is so helpful and a good listener. My group of 9 residents was so happy and thankful for the wonderful experience. Our guides were so great, knowledgeable and caring. The hotels in Pico, St. Miguel and Faial were very good. The food in all the restaurants we ate was very good.
I would highly recommend going to Azores with Azores.com
This was my first experience working …
This was my first experience working with Eunice at Azores.com. Our trip was beyond our expectations! The private meals and entertainment were certainly highlights besides the gorgeous scenery of the island. The tour guide and driver made sure our needs were being met and they were exceptional. Thank you for a wonderful experience for myself and my friends, I would gladly recommend you to others and will use your service again. Thank you!
What a great trip!
What a great trip! The Azores are amazing as are the people! Working with Eunice Costa at Azores.com was terrific! She was extremely knowledgeable and clearly invested in helping us to plan a personalized and memorable trip based our needs and interests. I would recommend her services to anyone wanting to work with someone who clearly enjoys what they do and makes you feel comfortable knowing you are in capable hands. Thanks again for helping ensure our trip was unforgettable! :-)
Excellent Trip !!!!
Eunice was excellent!!!!! The places we stayed were beautiful!!!! The tours that were set up were very informative and the tour guides were excellent!!!! I can't wait to book my return visit!!!
Thank you so much!!!
FANTASTIC! EXCEPTIONAL!
My husband and I travel a lot. We've never enjoyed the level of service we experienced with Azores.com. From my first phone conversation with Eunice, through trip planning emails, her competence and expertise impressed me. She arranged our hotel stays, scheduled drivers and tour guides and suggested sites we might want to visit. By the way, the tour guides were amazing too. Their knowledge of island history enhanced our enjoyment of each place we visited. Azores.com service was truly amazing. Our trip was perfect and there was not a single hitch. Working with Azores.com is dealing with your own personal planner to ensure a memorable and relaxing trip. Eunice and her team took care of the details and we just enjoyed a perfect vacation.
Eunice and her team took excellent care of us before, during and after our trip!
This was a trip of a lifetime for my family. We visited 4 islands and each one was unique in their way! They were all beautiful and inspiring. I can't wait until I can make another trip there! Thank you to all who made this trip so special!!
Amazing 2 week holiday
My daughter and I recently returned from an incredible 2 week holiday in the Azores. Eunice did a great job of organizing our 4 Island tour, adding days here and there by request. All transfers where timely, the guides were personable and knowledgeable providing service in clean and comfortable vehicles, and the 3 hotels were stayed at provided great and friendly service. Of particular note was the Hotel Marina Atlantico that actually checked us in and provided our room at 8 am - after 24 travel hours this was an unexpected gift. The 4 islands that we visited were incredibly beautiful, pictures can never give the calderias and incredible views justice.
Fantastic Azores.com
The Azores 4 Island Trip with Azores.com was fantastic. Eunice's planning was perfect. We had a great time. The islands are absolutely gorgeous. My most common word every day was “WOW”. Totally amazing sights. The people, the scenery, volcanoes, lakes, food, whales, dolphins, hydrangeas, everything made for a perfect and very enjoyable time.
Thank you Eunice and Azores.com!!!
Elsa
One of the best holidays we have had.
Everything was extremely well organized. The guides were very professional, knowledgeable and helpful. The hotels were beyond our expectations. The Azores really is beautiful and the Azorean people couldn't be nicer.
An amazing holiday
This was a really good holiday (Azores July 2016). The hotels were good , transfers and flights all worked well and tour guides were amazing.
A huge thank you to Eunice for organising it for us - you certainly know the travel industry and the Azores!
awesome trip
We were met at the airport and also at each hotel we stayed at by courteous and knowledgeable driver/tour guides...and yes, they spoke fluent English. We had an individualized tour of each island without the hassle of being with a big tour group.
We will definitely be back to experience more of the islands soon...
Thank you for a great visit of the Azores!
Mixed opinion
Our tours were organised by Eunice and we were picked up from our cruise ship in Faial by Antonio who spoke excellent English and we spent a wonderful morning on the Island. Our disappointment was not being able to see the crater but the weather was misty and most people who ventured up there saw nothing so wisely Antonio decided to show us other sights.
However Ponta Delgado was a different story as our driver/guide (Pedro) spoke almost no English so the tour became a drive to some of the sights but with little/no explanation of what we were seeing. A complaint when we returned home raised differences of opinion with the tour company in the Azores and a small refund of $10 (total cost was over $100
A truly amazing experience
Eunice at Azores.com was truly amazing. Every detail was worked out and our trip could not have been better. The guides on every island (4) were very knowledgeable. I learned so much and was entertained at the same time.
The best vacation EVER!
My English is not good enough to express my gratitude for this wonderful trip Eunice put together for us.. We had the greatest time and we had fun, a lot! We enjoyed every minute of it. We have found, again, the treasure of real people and that’s priceless.
I am very thankful for all the hard work you guys do to make these gem islands easily enjoyable for clueless foreigners like us.
We definitely will be back.
Well organized tour of five islands!
We booked a tour with Azores.com and were totally satisfied with the hotels, tours,flights and the,people we met along the way. Everyone was so friendly and helpful. This has to be one of our best vacations yet. The Azores are simply beautiful - each Island has its own beauty - difficult to,pick a favorite Island. Eunice did an excellent job of putting it all together for us from transfers to flights to hotels to tours. Plan to return and visit Islands we have yet to see.
Wonderful Vacation Experience because of Azores.com
I had an excellent, relaxing and fun vacation because Azores.com arranged my trip. Plus they got everything booked with very little advance notice which was terrific. All the hotels were delightful and my rooms had great views. The guides were extremely knowledgeable about numerous details about the Islands. They explained about history, geology, government, traditions, economics, contemporary culture and so much more. They made each tour fun and really worthwhile. All the travel arrangements went smoothly which allowed me to just enjoy visiting these beautiful and interesting Islands. Hopefully I'll go again and will definitely book with Azores.com!
This is our second trip with Azores.com and they are GREAT!
I took 14 people (plus myself and husband) on a 4 Island trip to the Azores from 9/27/15-10/6/15 and I could not be more pleased. The hotels were excellent; the transfers were excellent and the guides were SUPERB!.
We had (my husband and I) taken a trip with 2 others a few years ago and had private transfers and tours. This was SOOO much better as the guides selected were 1st Class. We included some meals and they were at restaurants who offered great service and delicious meals. We could not have been more pleased. It was wonderful working with Eunice Costa...she is a gem!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







