Azores.com Reviews 

91
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Good Morning Catarina, I wanted to take this time, and share that I had an amazing trip to the Azores! Each one of the islands I visited were so very unique from the others. Gorgeous view... See more

Rated 5 out of 5 stars

Trip was all planned between four different islands without a single problem. All hotels, car rentals, ferries, and flights were planned for us without issue. Extremely satisfied with what Catarina pu... See more

Rated 5 out of 5 stars

From the first email exchange inquiring about a possible trip to thd Azores to the final changes, Katarina was amazing. We had an unusual trip planned in that we flew into Sao Miguel and left on a fr... See more

Company replied

Rated 5 out of 5 stars

Although not super communicative after buying the trip about what to expect, all the tours and the transfers were absolutely on time the tours were excellent in quality. The tour guides were great. As... See more

Company details

  1. Travel agent

Written by the company

Azores.com Travel & Tours is the world’s leading destination for planning travel to the nine breathtaking islands of the Azores, set in the heart of the Atlantic. More than just a travel website, we offer a deeply personal approach—combining unmatched expertise with genuine care for every traveler we serve. What truly sets Azores.com Travel & Tours apart is our commitment to you. From the moment you begin planning to the day you return home, you’ll never feel alone in discovering this extraordinary paradise. Whether you book directly through our site or choose to work with our dedicated team, we are with you every step of the way—before, during, and after your journey—ensuring a seamless and unforgettable experience. Azores.com travel portfolio includes private guided or self-guided tours of one or more islands in the Azores, as well as Azores group tours. Looking to expand your adventure? We’re always happy to help you extend your trip to mainland Portugal and/or the beautiful Madeira Islands, creating a truly complete Portuguese journey.


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4.9

Excellent

TrustScore 5 out of 5

91 reviews

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4.9

All reviews

(91)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Our trip to the Azores was wonderful and planned with our needs in mind.

Travel to the Azores is a wonderful experience. Each island is unique and beautiful, the people are delightful, it is safe, the food is good, and the trip has reasonable costs. Planning travel through Azores.com ensures you see the high points. For more discovery, renting a car adds freedom to your schedule. We appreciate the services we received from Azores.com.

17 September 2015
Unprompted review
Rated 5 out of 5 stars

Definitely Worthwhile

Our tour guide Antonio Pereira was excellent! He was on time, very knowledgeable , well mannered, a good driver and made our day a wonderful success.

We were amazed at his knowledge base of Faial and in particular Cedros. Our day with Antonio helped me locate a family homestead that was a dream come true for me.

Mr. Pereira's keen and inquiring mind and friendly persona enabled him to talk to nu merous people and get the information I needed.

10 September 2015
Unprompted review
Rated 5 out of 5 stars

The Best Place You've Never Heard of!

My husband and I recently returned from a two week trip to the Azores. I can honestly say it was the best vacation we have ever had! The islands are the most lush, beautiful, dramatic and mellow dots of land in the middle of the Atlantic! The Azorean people are welcoming, kind, and go out of their way to help you.

We explored the islands of Sao Miguel, Faial and Pico. Each island is unique in its own right, and there are others we hope to visit someday, as well! Many people have never heard of the Azores, and that's what makes them so special. If you are looking for an American, touristy, chain hotels and water parks type of vacation, THIE AZORES ARE NOT FOR YOU? If you love nature, beautiful land-and-sea-scales, the solitude of driving on a road and seeing nothing but lash land, volcanic rock and tons of cows, then this is your place.

I am hesitant to share the Azores, because they really are so very special. I hope they always remain this way! I know we will be going back--hopefully, sooner than later!

9 September 2015
Unprompted review
Rated 5 out of 5 stars

Azores.com planned the perfect trip

My first trip to the Azores was planned with Azores.com and they planned the perfect trip for me after several conversations about my interests, likes, goals. They offered several choices for each island and set up tours, guides, transportation, hotels that more than met my expectations and made the trip so enjoyable that I plan to return and to ask Azores.com to help with the planning.

3 August 2015
Unprompted review
Rated 5 out of 5 stars

The trip to the Azores Island was fantastic!

Our tour representative, Eunice, made our trip package easy and very enjoyable. The flights, accommodations, tours and activities were perfect for us. We felt safe and comfortable with the choices she made for us. Our tour guides on the Islands were great too and that made the trip very enjoyable. I would recommend the trip to anyone. We visited four Islands and enjoyed every minute of our trip.

1 August 2015
Unprompted review
Rated 5 out of 5 stars

Above and beyond our expectations

I was initially very hesitant about using a company I had never heard of to go somewhere I had almost nothing about! There were plenty of package deals out there, but because I wanted to include some very specific activities, I wanted to have a vacation that was not a cookie-cutter package. Eunice and I emailed many, many times and each email was responded to immediately. Shortly before our departure, I printed off our itinerary - complete with vouchers and contact information for every stop along the way. Flights were met at each island with a smiling guide. Tours left on time and included everything she promised and our specialty adventures (scuba, small vessel whale watch) were booked with first rate operators. The hotels were all clean and comfortable and met our expectations.
I should mention that we had another person meeting us halfway through our vacation, and she coordinated our travel plans expertly and when we left to return to the States, his vacation continued smoothly.
I have and will continue to recommend Azores.com and I only regret not having the opportunity to utilize this service again.

30 July 2015
Unprompted review
Rated 5 out of 5 stars

Service beyond expectation!

I recently arranged a wonderful eleven day "roots" trip to the Acores for 6 adults & 2 children aged 8 & 10 comprising three generations of my family. It was a fantastic experience that brought us closer together as a family, and gave my grandchildren a window into what my life was like there in 1952. I can't say enough about what a pleasure it was to work with Eunice Costa, who heads the Azores.com office in Santa Cruz, CA, to plan our travel, accommodations, and many of our activities. Her responsive to our varied needs and her knowledgeable advice went beyond competent professionalism - she invested in making our trip a formative experience for my whole family. From flight, transport to & from our three hotel apartments with balconies overlooking the marina in Ponta Delgarda, recommendations for restaurants, arranging for a wonderful tour guide on the island, mountain biking, hiking, swimming with dolphins, whale watching and swimming in a hot spring fed ocean cove in 100* F. I live in RI and contacted a local recommended travel agent also featuring Azorian travel vacations, but did not find a customer centered attitude - it took a few calls and emails just to get a response, and then it was "This is the flight info, here are hotels, this is approx cost" with no attempt to establish why we were going or what we might wish to do once there. Although this agent was only a few miles away geographically, he was a light year away in terms of investing in his customer' s dream. Eunice Costa of Azores.com, while physically clear across the United States, bought into making our family trip a once in a lifetime experience. I can't thank her enough!

30 July 2015
Unprompted review
Rated 5 out of 5 stars

Perfect vacation!

From beginning to end, I had a wonderful experience with Eunice and Azores.com. The planning was easy, and Eunice was super helpful in putting together a wonderful 4 island tour on short notice and helping me to coordinate the flights. Also, when o wanted to add a tour while on the trip, she took care of it right away. The guides on each of the islands were knowledgeable, warm and hospitable, the transfers were all perfect, and the hotels were well located and well appointed. The best part of all was that Eunice made sure all of the details were handled so I could just focus on the amazing sights and people of the Azores. It was an amazing trip and one that anyone who likes nature, history and learning about new cultures will love.

30 July 2015
Unprompted review
Rated 5 out of 5 stars

Good service

Eunice was very patient answering our questions and helping to plan our trip. Everything went smoothly and it was a great experience. One in our party had a gluten free issue and Eunice did all she could to reassure her and found out about the hotel menus. We would recommend them to anyone.

30 July 2015
Unprompted review
Rated 5 out of 5 stars

The vacation of a lifetime

I contacted Eunice at Azores.com several months ago, explaining that my wife and I were thinking of celebrating our 30th wedding anniversary by travelling to the Azores for the first time. Over a number of weeks, Eunice tirelessly researched and shared valuable information on flights, hotels, points of interest, whale watching and more. Eunice also immediately provided assistance with last-minute flight scheduling changes, and promptly processed a credit related to an unexpected itinerary change.

I can't say enough good things about Azores.com in general, and Eunice in particular. Because of the stellar support, my wife and I were able to enjoy a [relatively]stress-free vacation of a lifetime!

23 June 2015
Unprompted review
Rated 5 out of 5 stars

Best service I've ever received

For my wedding anniversary, I chose the Açores as my preferred destination. I communicated with Azores.com by email and didn't know what to expect. In short, our experience was flawless. All appointments, visits, tours and flights were accurate as a clock. It was the best service I've ever received.

22 June 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service and extremely knowledgable!

I contacted Azores.com with questions about an upcoming trip to the Azores islands. I got to know Eunice through back and forth emails, while planning my trip to the Azores. She was very prompt at returning my emails and helping me make the best decisions for my trip. I can honestly say visiting the Azores has been one of the best trips I've ever taken, and part of that is because of finding Azores.com (Eunice). Her knowledge of the country and helpful tips with traveling there, made me more confident in a foreign place. I can't wait to go back, and you can be sure I'll be contacting Azores.com.

22 June 2015
Unprompted review
Rated 5 out of 5 stars

Fablous

Short 1 week trip to the Azores. Prearranged air, hotels and guide. Fantastic islands and everything was great. Can't wait to go back.

20 June 2015
Unprompted review
Rated 5 out of 5 stars

Great vacation

Eunice made all the arrangements for our 12 day, four island trip to the Azores. The hotels were fine,our personal tour guides were exceptional.The entire trip was a wonderful experience, the islands are truly beautiful. Thanks again Eunice Pat and Joyce Mckune

19 June 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Thank you Eunice Costa for your efficient and excellent service.
My family ( adult siblings) were returning to the home of our
grandparents. You arranged for accommodations and a driver on the
Island of Flores. The Ocidental Hotel a family run business worked so well for us . We had great meals and service while there. Our guides
were knowledgeable and accommodating.
Warm Regards, Audrey

17 June 2015
Unprompted review
Rated 4 out of 5 stars

Well after complaint

I have to chance the Rating from bad to good. Because of a misunderstanding and a lot of e-mails there were problems with the refund. This Problems was dissolved.
So I can represent this Review.

17 June 2015
Unprompted review
Azores.com logo

Reply from Azores.com

We are pleased that we resolved the issue to your satisfaction - Azores.com

Rated 5 out of 5 stars

Excellent visit to the Azores

We had an excellent trip to three Azorean Islands and stayed in four different hotels. Eunice helped with our flights, locations, car rentals and with the hotels. Everything went extremely smoothly and her recommendations were perfect for us.
The Azores are a great destination with really friendly and helpful people, prices are great, food excellent. The scenery is beautiful and often spectacular. What more could one want.
Thank you Eunice for your help!!

17 June 2015
Unprompted review
Rated 5 out of 5 stars

Beautiful Azore Islands

What beautiful islands. Too bad more Americans don't visit. Temperate all year. The largest island of Sao Miguel is one of the prettiest islands I have been to. Very high volcanic mountains, with 3 large lake filled calderas. ELVERY road on the island is lined with flowers. A great time to visit would be late June or early July when most are blooming. The capital of Sao Miguel Ponta Delgada is a lovely old town to walk around. My trip through azores.com was handled perfectly by Eunice. Pick ups at the airports and for daily excursions all ran perfectly.

17 June 2015
Unprompted review

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