baby-walz Reviews 

The experience is horrible I will never order anything from this customer nobody should even. After so many emails and calls they even 🙄 said my order was delivered to me. While it was send back to them Same day it's said was shipped to me. Finally yesterday the refund my money back. And mind you they will withhold your money for 15 days or more before they will refund

If I could give Baby Walz a grade of zero stars I would. I placed an order for a child’s water table on April 30. Of course they took my money right away. As of today, July 6 I have not received my order. Their tracking has said for months that the order is less than 2 miles from my house, but they have no idea what happened to it. I have repeatedly emailed the company, telling them at this point the only satisfactory resolution is a full refund. They ignore my requests for the refund and keep saying that they will look into the status with the shipping company. I would strongly suggest that no one order from this company. Customer service gets a zero. Order number is 1011

Never in my life I will buy anything at babywalz. At 2022 I bought many baby stuff as usual, I paid around 330€..some days later they sent back to my PayPal 9€.. I do not remember why they sent it back,but it’s there,we can clearly see on the transfer history. Right now in 2024 they sent me an unpaid bill about 2022 and weekly they took extra reminders fees,so in 3 weeks they sent my bill to the Inkasso what was about 27€..
Sadly I can’t remember why they sent back to my account from 330€ just a 9€,can be that even I just sent to them back a baby clothes or whatever..but after 2 years with the Inkasso they were super diligent👌🏼

Tried to order a product from the website, the site itself is not very user friendly. While i was in my cart, i accidentally open some product page, and this happened a couple of more times. This is the first time it happens to me and i often shop online, it's definitely not a user error. After i had the product in my cart and tried to pay it but i kept receiving errors 'A technical problem has occurred. Please try again later'. After trying multiple different payment methods i kept getting the same error so i abandoned my order and chose another website to buy the same product from. Overall very frustrating experience.

Alles super. Danke

Wir haben einen Buggy gekauft und alles lief gut. Habe ihn in 3 Tagen erhalten

Great quality of products and fast delivery

I have followed up on my request for delivery and it was resolved. Thank you

Fast delivery service! <3

Order delivered 3 days late then promised and nobody from customer support responded on e-mail neither on call. I called and emailed multiple times but they just vanished after ordering.

Poor management and overall!!

Best price among most platforms in Germany.

the problem is that before the product was even delivered, there was a 55€ campaign. I have sent you 2 emails and I demand the price difference. My customer number is 30803584

Also, DHL took too long to deliver the product.

I’m very happy with my order. Thank you so much!

👍👍👍👍👍👍👍👍👍👍👍

I have always been very happy with the products and customer service from Baby-Walz, but this time it was different.
The Jolie car seat I ordered did not come in the original box and did not have any instructions as to how to put it into the car. It is clear to see that that the car seat was returned and then sent to me.

alles hat super funktioniert