I like both the online shop and the off-line store. The online store has regular discount's and helpful when you know exactly what is need. Off- line store at Königstrasse is also top! The staff ar... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You seem to have this odd (new) system of only sending an order upon payment, even if I opted for receiving a bill later. I ended up waiting several weeks for my order. If you insist on this approach,... See more
Company replied
Everything went well with order and delivery. condition of the product (bike) is of high quality, actually better than I expected and my son loved it. It arrived in weekend and for 2 days we stayed on... See more
We were able to test the articles at the physical shop. But decided to order it online as there is no stock at that time. Had a smooth transaction with the order, the delivery came earlier than expect... See more
Company details
About baby-walz
Written by the company
Ein Kind verändert eure Welt. Es macht sie reicher, ernsthafter, schöner, spannender. Gut, wenn man sich jetzt auf jemanden verlassen kann! Das baby-walz-Team begleitet Eltern seit 60 Jahren. Teilt das Glück von Mama, Papa Geschwistern, Großeltern … und Freunden.
Wohnen, Spielen, Pflege, Mode für werdende Mamas und kleine Entdecker: Mit mehr als 30.000 Artikel sorgt baby-walz dafür, dass das Leben mit Kindern noch mehr Freude macht.
Mit Katalog, Webshop und mehr als 20 Fachgeschäften in Deutschland, Österreich und der Schweiz ist baby-walz führender Multi-Channel-Anbieter für junge Familien.
• Vertrauensgarantie
• Persönliche, kompetente Beratung
• Geprüfte baby-walz-Qualität
• Führende Marken
• Familienfreundliche Preise
• Angebote und Schnäppchen
Wohnen, Spielen, Pflege, Mode für werdende Mamas und kleine Entdecker: Mit mehr als 30.000 Artikel sorgt baby-walz dafür, dass das Leben mit Kindern noch mehr Freude macht.
Mit Katalog, Webshop und mehr als 20 Fachgeschäften in Deutschland, Österreich und der Schweiz ist baby-walz führender Multi-Channel-Anbieter für junge Familien.
• Vertrauensgarantie
• Persönliche, kompetente Beratung
• Geprüfte baby-walz-Qualität
• Führende Marken
• Familienfreundliche Preise
• Angebote und Schnäppchen
Contact info
Steinstraße 28, 88339, Bad Waldsee, Germany
- 07524/703307
- address@baby-walz.de
- www.baby-walz.de
4.4
Excellent
21k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great choice!
We were able to test the articles at the physical shop. But decided to order it online as there is no stock at that time. Had a smooth transaction with the order, the delivery came earlier than expected. Very satisfied with the looks and convenience of using.
21 February 2024
tracking order
24 January 2024
Good quality of the producs and great…
Good quality of the producs and great support service that managed to resolve the issue fast and with top result.
Highly recommended! particularly for online shopping when you cannot leave the home for long with the newborn :)
19 January 2024
My oder just arived after two days and…
My order just arived after two days and am impressed with the product l bought there.
10 January 2024
Top Service
11 December 2023
Super Service
29 November 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Die Ware war defekt.
22 November 2023
Reply from baby-walz
Liebe Kundin,
vielen Dank, dass Du Dir die Zeit für eine Bewertung genommen hast.
Es tut uns leid, dass es bei Deiner Bestellung zu Problemen gekommen ist, hierfür möchten wir uns entschuldigen.
Deine Zufriedenheit mit unserem Service und unseren Produkten liegt uns am Herzen!
Wir haben Dich bereits persönlich per E-Mail kontaktiert und hoffen, dass wir Dein Anliegen schnell und einfach in Deinem Interesse lösen können.
Deine Frieda vom baby-walz Team
Super!!!!!
9 November 2023
Delivery as stated and product of high quality material
Everything went well with order and delivery. condition of the product (bike) is of high quality, actually better than I expected and my son loved it. It arrived in weekend and for 2 days we stayed only outside with his new bike, even if it was raining.
21 October 2023
Good service
5 October 2023
Damaged product delivered
7 October 2023
Reply from baby-walz
Hi Martin,
Thanks for your review.
We are really sorry, that you got a damaged product.
The satisfaction of our customers is very important to us.
I have seen that your case is already being clarified with my colleagues from customer service.
We would be very pleased if you would continue to place your trust in us.
Best regards,
Daniel 'baby-walz'-Team
good service
5 October 2023
Nice experience
27 September 2023
Alles super
27 September 2023
Good 👍 I love it
13 September 2023
Correctly
I just took my order. At the fist one i had problem with my adress. They gave me a refund and this time the order came correctly.
Thank you
I will buy again...
14 September 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.