baby-walz Reviews 

I ordered two premium mattress schlummerland träumeland, and they sent me others with lower quality. The only want to give me 10 eur back via Gutschein. Incredible... Worst customer service ever.

Super happy , danke

Products as described and very fast delivery. Highly recommended.

I returned a Pinolino Wickelkommode on "July 13" (25 WORKING DAYS AGO!) due to many missing items such as screws and connectors. I send emails and called customer service to ask about the status. The only response I got is:
"Please note that once your return has been delivered, processing can take a few days.".

Thank you so much baby-walz.de for blocking my Baby's Wickelkommode money!

I ordered the product on a Saturday evening online. The package was sent on Monday afternoon and I got It on Wednesday. Since they used DHL for the sending, I could trace online the whereabouts of my parcel on the delivery date, which was very useful.

Besides, I expected another material for the item I ordered, but this is something that has nothing to do with them.

All in all, they are reliable.

Super alles Top♥️

I have ordered a stroller from Babywalz in February. Soon after I received an email from the company that my Paypal payment was not processed and since my order was not visible on my Babywalz account, I repeated the purchase (of course I tried to contact the company beforehand, but as usual, no reply). To my bad surprise, both orders were eventually processed and Babywalz did not respond to my requests to cancel one of them - naturally I did not need two identical strollers! Luckily I managed to reject the delivery of one of them and claim my money back through Paypal. Already determined never to order anything from Babywalz again, the next set of issues emerged. Almost two months after the original purchases they started claiming that I owe them money, despite having paid everything in full. First they wanted to charge me the price of the stroller on the day of the shipping and not on the day of the purchase, and then they failed to distinguish between two of my purchases, charging me the price of the first one for the second order. First they claimed that I owe them 300 EUR and then that amount changed to 30 EUR. I have diligently tried to prove that all my transactions exactly corresponded
to the billed amount and then today I receive another reminder that I owe them money - this time 870 EUR! I don't think I have ever had a worse experience when buying online. They are completely incompetent at tracking their transactions, unresponsive to any inquiries, and very rude when you finally reach them. Stay away!

DHL service for delivery is really good. I am also satisfied about the product

We bought an Uppababy Cruz V2 at great discount and additional 15% off. And we received it in just a few days. Came in great condition.

It's a very good experience, good quality and fast Lieferung 💚 thank you baby walz

The quality, price and delivery.

My credit card was charged twice for my order! I sent an email to your customer service and have not heard back! I do not think I will shop at Babywalz again!

whole and sound, undamaged

Ordered several Items, firstly they were not delivered / lost by delivery company. 3 weeks no assistance by BabyWalz, no feedback until after many times requesting a refund was given. Nonethless, we reordered, trusting this to be a isolated incident. NOW 2 month later in January, we receive an email, claiming that DHL delivered it and we should pay for the non received Items. A full circle around to the original problem.
Upon request to speaking to someone, the Customer Care Center refused, was rude and absolutely useless in her way to assist.
Cannot recommend to order here... ridiculous for the price and level of brand.