I ordered a cushion for the pushchair. While there were significant delays to the order, the moment I called the number provided, I spoke to a very kind and considerate person who helped me rapidly an... See more
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See what reviewers are saying
The webshop had a nice discount not found at other webshops. Smooth buying experience, then came the waitig. We had to wait a bit longer than we expected, but when we reached out to the customer servi... See more
Received item quickly but faulty product received (missing piece) and no news from their customer care for 3+ weeks now. Two weeks after my request for assistance someone appeared briefly on the Whats... See more
Ordered four swaddle clips over two months ago. I wasn’t told they would take longer than expected and wrote to customer services after a few weeks when I hadn’t received them. I was then told I would... See more
Company replied
Company details
Written by the company
Babycare.nl is a major retailer of European baby products. Worldwide shipping is available for baby apparel, car seats and baby strollers. Babycare's 180.000+ customer base is located all over the globe. Please beware of other web-domains that look like ours. We are *not* affiliated with these domains: BABYCARES.NL BABYCARE.COM
Contact info
Kerkstraat 1, 9641 AL, Veendam, Netherlands
- +31(0)598635500
- mail@babycare.nl
- www.babycare.nl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Great Shipping To USA
The only company to ship the baby mobile from Little Dutch from Netherlands to US during COVID-19! Received in less than a month. Absolutely love the mobile.
Thank you for all
Thank you for all.
I have ordered while there was NO in stock which is 8th February.
You have send me 11th and just arrived 12th February into İstanbul airport, Turkey.
I have got the our bugaboo bee6 26th february reason of turkey deals.
I have got proper page.
Thanks a lot

Reply from Babycare.nl BV
The webside is very clear
The webside is very clear, the order form and payment are very easy to be done and the delivery via UPS was prompt and even half a day earlier than expected.
Excellent service
Although completing the order and shipping took more time than expected, all the details about that were kindly provided via e-mails so that I was not in the lack of knowledge. Shipping via UPS was very quick. The stroller itself has good quality and looks beautiful. I am very happy with it!
Excellent overall experience (my first…
Excellent overall experience (my first time shopping here) and fast shipping to the USA!
Simple. Perfect. Fast.
Excellent and fast delivery to…
Excellent and fast delivery to Australia. Good pricing too.
Very good service
Very good service. The high chair got posted the day after I ordered it and it arrived without any issue.
I had to call the shop to get some info about my parcel and they were very helpful.
Recommended 100%!
All delivered in time and correct
All delivered in time and correct, Price was good end quality was superb.
Highly recommended
Excellent customer service, fast delivery, products as promised!Highly recommended!
So happy with my purchase!
Excellent quality! And super fast shipping to New York, USA. Thank you!
all perfect!
VERY FAST DELIVERY!
I got what I ordered and got it fast.
Super Service
Hello,
I ordered a bugaboo donkey 3 mono and I'm super happy with your service. easy webside and fast delivery. only took about 3 days to reach my home and it was perfect to get feedback where the products was.
Will recommend you to all my friends.
keep it up!
great!!!
The delivery is quick and the questions are answered immediately, and since it is a reliable shop, I use it many times. I will use it again!
Super fast international delivery and great price!
Ordered for international delivery (Singapore). Item arrived ahead of the expected date and was perfect. Cost of product and fast delivery was better than offered anywhere else (globally!). Thanks!
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