Babyhuyswebshop Reviews 

5,313
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered two car seats and they were much cheaper on babyhuys in comparison with any other place in Ireland. The shipping cost didn't arise and was a good surprise. I didn't get tracking number... See more

Rated 5 out of 5 stars

We bought a buggy Mutsy Nexo from this website and it was a great service. We have originally ordered blue stroller, but customer service team contacted us with an apology and said that unfortunately... See more

Rated 5 out of 5 stars

My order did not get delivered, but it was because I read the online delivery date wrong. In Europe the day comes before the month. They were impossible to reach by phone, and it took a week by emai... See more

Rated 5 out of 5 stars

Made a purchase at Babyhuyswebshop recently. Have bought a stroller Quinny Hubb Mono Ocher on Graphite. The delivery was fast, communication with the shop also fast and easy. The stroller is a really... See more

Company details

  1. Baby shop

Written by the company

Bij Babyhuys vindt u een uitgebreid assortiment met handige en stijlvolle baby- en andere artikelen van topkwaliteit. Met deze artikelen zijn uw kinderen dan ook verzekerd van zowel comfort als veiligheid. At Babyhuys you will find a wide range of useful and stylish baby products of top quality. With these articles, your baby is therefore assured of both comfort and safety.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,313)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No problems

Great communication. Fast delivery through dpd. Would happily recommend to others. Pram arrived in less than a week in perfect condition.

21 January 2019
Unprompted review
Rated 3 out of 5 stars

Good!

Fast delievery but the package was open and damaged when I received it. Though that probably is the Swedish Postal Services fault.

11 January 2019
Unprompted review
Rated 5 out of 5 stars

Very Good service & Prices

Excellent communication & service. Purchase arrived quicker than advised, even over Christmas/New Year period!
Pushchair exactly as described & substantially cheaper than UK based sellers.
Wouldn't hesitate to buy again from them.

5 January 2019
Unprompted review
Rated 5 out of 5 stars

Very good service

Prompt replies and service. Delivered item as promised . Would definitely recommend and use this site again.

21 December 2018
Unprompted review
Rated 2 out of 5 stars

No efffort in helping switch an order.

I asked to retatain an order and switch with a different product and I didn't feel that they did all the effort thay could. The shipping came to Portugal from Holland, i Had to reject/return the product and pay for the trasportations expenses, despite me willing to pay more for a different product onde their website.

4 December 2018
Unprompted review
Babyhuyswebshop logo

Reply from Babyhuyswebshop

Hello Philip,

Thank you for your review.

Your order was already shipped when you asked to change the order. We hope you understand that we ship a lot of orders everyday (and especially with the Black Friday weekend). If the order wasn't shipped it wouldn't be any problem.
When an order is already picked and shipped there's nothing we can change about that. We called DPD for you to cancel the order and they said they will try but can't promise it will work. We advised you to refuse the order so it will come back to us automatically. We are therefore a little disappointed that you say that we have not made any effort for you. The package is on its way back to us. we wanted to offer you a discount for a new order but since you are not satisfied with our service we will refund the money and cancel the order (the transportation costs are also always getting refunded).

Kind regards,
Babyhuys Webshop

Rated 1 out of 5 stars

I received the car seat with no manual…

I received the car seat with no manual and no warranty!! Can someone please forward these to me ASAP

3 December 2018
Unprompted review
Babyhuyswebshop logo

Reply from Babyhuyswebshop

Good morning,

Thank for your review.

The manual should always be on the backside of the seat behind a cover. Did you already check this?
Otherwise we wil send you one by email. Nowadays the supplier does not provide any kind of warranty certificate. this is all done via the computer. if there is something wrong with the chair, just contact us.

Kind regards,
Babyhuys Webshop

Rated 5 out of 5 stars

perfect !!!

Fast, good, good prices. I will buy again on your website. I ordered on monday and i received everything on monday, perfect.
thanks

30 November 2018
Unprompted review
Rated 5 out of 5 stars

I’ve ordered blue Thule Cross Chariot…

I’ve ordered blue Thule Cross Chariot from Babyhuys as was unavailaible in UK in that option. Delivery was incredible fast and free! Absolutely delighted with that considering shipment to another country. Fantastic product and customer service!

12 November 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look