Back in Action Reviews 

Amazing service and product quality

Had an issue with my MBT's.
Called a UK number got someone who could understand me and I could understand them.

Dealt with my problem and I had new shoes in days. Thus pair haven't been a problem

BIA are always helpful and efficient. I have used them for many years and will continue to reccommend them at an time.

Really helpful staff. Great advice and good quality products that have addressed MSK issues. Highly recommend

My experience with this was made easier because the staff this time, as with previous times were very helpful, I have purchased from this company over the years MBT footwear and have always been very happy with the product I will purchase from them again
Many thanks
Susan Gadd

Helpful staff, reliable delivery, excellent product.

Sianna listened and contacted the supplier & manufacturer to ensure that the neck pillow's contents were safe from allergens.
She kept me posted, and communicated well. Brilliant!

Excellent customer service, including a phone call after placing the order to ensure that I understood the chair properties. Prompt delivery too.

I visited the Back in Action Marlow store a few weeks ago as I had been thinking about getting a kneeling chair for some time, but I wanted to try one first. It was well worth the visit. The lady in the store was really very helpful and let me try lots of different options. I left an hour or so later with a Varier Variable and have now been using it in my home office for a few weeks. I love it! A great purchase. I highly recommend the Back in Action Marlow store and the Varier Variable.

Very helpful advice and time to test products.

excellent service both in the shop on George Street London and timely delivery of the purchase which was not in stock in the shop

Easy to access and find the shoes I needed.
Simple payment system.
Quick dispatch and delivery.
All-round great service.

We've purchased several items from Back In Action over the years, including two very comfortable "Stressless" chairs. On our last visit we bought an adjustable pillow and a "Healthy Back Bag" which is a sort of rucksack which is easier to carry than a standard rucksack. The expert advice from Polina was much appreciated - she has a wealth of experience and knowledge.

Went in search of a desk chair as have been suffering with back pain from seating all day. Went to Back in Action as we’ve had a sofa and rocking chair from there. Brilliant service, great advice from Polina and since I bought a kneeling chair my backache has gone. Really recommend the shop.

Arrived on time
Great product
Replied to messages quickly

Delivery was very prompt and good communications. Product was as advertised.

I have dealt with this company for years for the purchase of MBT shoes. I have purchased these before from other suppliers but then the supply dried up. I then found Back in Action was supplying them which was coincidental with their name. Ever since then i have purchased several pairs a year and have always had brilliant service and delivery the very next day. To be fair they don't always have the size i require so have to keep an eye on their web site, but i think that is more down to MBT than BIA because no-body else had them either.
Altogether a very good company to deal with and i will for many years to come.

The staff were friendly and helpful, taking the time to answer all of my questions and ensure that I found the perfect desk for my needs. The store was clean and well-organized. Overall, I had a great shopping experience

I went in to the store in George St London. Sianaa was very informative and helped me understand what each piece of furniture did and what would suit my business the best. I came away reassured I had made the correct purchase.
Thank you so much !!

Fantastic expertise, kindness and overall customer service from Iliana at the Marlow store. She was totally committed to helping me find the best solutions for home and work - nothing was too much trouble and she gave me all the time I needed to try out products and ask questions. 100% recommended!