The BackJoy Company Reviews 931

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've been using their product for my car and working from home. It has changed how I feel and it's so comfortable. It's a game changing product. I'd like to add their customer service is on poin... See more

Rated 5 out of 5 stars

I am a true believer in Backjoy products, and have used them for over 30 years with excellent results. Their quality is impeccable, as they have provided back relief and help with my postures when s... See more

Rated 5 out of 5 stars

I have been using the BackJoy seat for years, primarily in my car. I recently bought another plastic material seat because I feel like it provides better support than the softer seat, which I also use... See more

Rated 5 out of 5 stars

I ordered this because I have been making frequent 2-hour road trips to care for my aging parent and I was suffering from sciatic nerve pain. I'm happy to report that after the last two road trips, I... See more

Company details

  1. Medical Equipment Manufacturer
  2. Cosmetic Products Manufacturer
  3. Furniture accessories supplier

Written by the company

We're Transforming Lives through Innovative Seamless Sit-Sleep-Stand Self-Care Solutions for better Back Heath and Posture Control. Improve your posture, improve your life. Our safe and effective solutions relieve back pain and correct posture the natural way. At BackJoyCo (Parented by Original Design Therapeutic Technologies LLC), we harness the power of cutting edge discoveries in the biosciences and fascial biomechanics to deliver non-medical, non-invasive proprietary self-care devices that fit so seamlessly into everyones' activities of daily living. Our devices promote overall wellness and longevity by; * Neutrally aligning the back and neck to relieve pressures torsion and pain * Seamlessly correcting poor posture * Promoting healing sleep * Strengthening balance and movement


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

931 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Back-saver

This has been a great improvement for my back. I was having a lot of pain (sciatica/piriformis tightness) sitting in a wooden chair for work, and there has been an immediate improvement. I still have to remind myself to alternate standing and sitting, but I will recommend this device to anyone with a sedentary job.

7 October 2021
Rated 5 out of 5 stars

Don't leave home without it!!!

I have been using Back Joy for perhaps 10 yrs. i use it everywhere. I take it everywhere, onto planes, weddings, business, the car, in the car, & the hobby cat when on vacation. I have a hook on my purse & on my airplane carryon. Without it my back hurts within 10 minutes of sitting. With it i am fine on a 10 hr cramped flight. I have given a number away to people.
When i get on a hobbycat i tie a 4 foot rope on my Back Joy & attach it to the centre of the hobbycat. That way i can switch sides easily, without risking loosing it. I started that after a very painful backache when we couldnt get back to shore easily.
Yes. I am so grateful for Back Joy.

5 October 2021
Rated 4 out of 5 stars

Replaced an Older One

My wife, who I bought it for, likes the new model. We bought one numerous years ago, and she rode thousands of miles utilizing it. It was coming apart, so instead of gluing it back together, I bought another one.

30 September 2021
Rated 5 out of 5 stars

This is our third order from BackJoy…

This is our third order from BackJoy and they are great. Never a problem r issue. updated on shipping progress without having to ask. Everything you would expect from a great company. As for the products well like I said this is the third time we have ordered and forth product we have purchased.

24 September 2021
Rated 5 out of 5 stars

First class

I continue to rely on BackJoy for both great products and customer service. My back definitely appreciates it.

21 September 2021
Rated 5 out of 5 stars

Your back will love Backjoy…

I have been using your product for years and my back feels great! As soon as anyone starts to tell my about their back ache, I immediately recommend Backjoy. I let them know how pleased I am with mine.

21 September 2021
Rated 4 out of 5 stars

Bad customer service

I ordered the BackJoy because I have a friend who has one and likes it. I tried it not a good fit for me because my back issues must be different than most. I unfortunately had to return it and their customer service was top notch at helping me. I was sad it didn't work for me but my friend loves hers and highly recommends it.

15 September 2021
Rated 2 out of 5 stars

BackJoy has not provided needed relief

I'm afraid the BackJoy has not provided any relief from my particular lower back and hip issues. Perhaps I purchased the wrong size? I don't know how much of a difference that would make.
I am disappointed, of course. I have several relatives who use the product with great success, which is why I tried it.
The service has been very good and delivery was prompt.

15 September 2021
The BackJoy Company logo

Reply from The BackJoy Company

Hi Robin,

We appreciate your feedback. I have reached out to you directly via email to personally assist you and help provide options available bases on your needs. I look forward to connecting with you!

Natasha Smith

Rated 5 out of 5 stars

Thank you

I have had my backjoy for 5 years. I love it. A friend was complaining about pains. I listened and advised to get back joy. After awhile I just bought her one and had it delivered. She loves it. Can't understand why Doctors don't recommend this. You guys gave me a great quality if life back. It took a few months with stretching but I'm healthy again.

14 September 2021
Rated 2 out of 5 stars

Customer service and communication was…

Customer service and communication was poor. Took weeks to get our order and that was only after complaining. Otherwise the product was great and works great. Would order again, hopefully service will be better.

13 September 2021
Rated 5 out of 5 stars

It works

It works. The new padded one is more comfortable than the he original one that I’ve been using for a decade.

12 September 2021

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