The BackJoy Company Reviews 931

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've been using their product for my car and working from home. It has changed how I feel and it's so comfortable. It's a game changing product. I'd like to add their customer service is on poin... See more

Rated 5 out of 5 stars

I am a true believer in Backjoy products, and have used them for over 30 years with excellent results. Their quality is impeccable, as they have provided back relief and help with my postures when s... See more

Rated 5 out of 5 stars

I have been using the BackJoy seat for years, primarily in my car. I recently bought another plastic material seat because I feel like it provides better support than the softer seat, which I also use... See more

Rated 5 out of 5 stars

I ordered this because I have been making frequent 2-hour road trips to care for my aging parent and I was suffering from sciatic nerve pain. I'm happy to report that after the last two road trips, I... See more

Company details

  1. Medical Equipment Manufacturer
  2. Cosmetic Products Manufacturer
  3. Furniture accessories supplier

Written by the company

We're Transforming Lives through Innovative Seamless Sit-Sleep-Stand Self-Care Solutions for better Back Heath and Posture Control. Improve your posture, improve your life. Our safe and effective solutions relieve back pain and correct posture the natural way. At BackJoyCo (Parented by Original Design Therapeutic Technologies LLC), we harness the power of cutting edge discoveries in the biosciences and fascial biomechanics to deliver non-medical, non-invasive proprietary self-care devices that fit so seamlessly into everyones' activities of daily living. Our devices promote overall wellness and longevity by; * Neutrally aligning the back and neck to relieve pressures torsion and pain * Seamlessly correcting poor posture * Promoting healing sleep * Strengthening balance and movement


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

931 reviews

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Rated 2 out of 5 stars

Customer service is slow to respond

One of my orders has still not been found after a month. I’ve contacted customer service several times and do not get calls returned. Otherwise another order I made arrived timely. BackJoy products are wonderful.

1 February 2022
Rated 5 out of 5 stars

Hi, Tell me PLS: What about my order BJWS20815? Why you don’t answer on my requests? When will you ship my order or refund my money back? Just refund me back my $89.98, if you can’t send my order?

HI,
I sent more then 5 emails to you for last month.
Tell me PLS:
What about my order BJWS20815?
Why you don’t answer on my requests?
When will you ship my order or refund my money back?
Just refund me back my $89.98, if you can’t send my order?
THX IN ADVANCE

27 January 2022
Rated 4 out of 5 stars

I am overall very happy with seat

I am overall very happy with seat, which is comfortable and convenient, and I use it every day. My physical therapist also observed that it improves the curvature in my lower spine. However, I've been using it for only 2 weeks so it's way to early for me to tell if it will have any long term benefit.

14 January 2022
Rated 4 out of 5 stars

Good product

Good product! Have been working from home since 3/16/20 & my 5 caster, office chair KILLS after a while. The AHH-mazing cushion I previously had in the office had been stolen! Had purchased 2 different cushions, prior to the BackJoy, that "looked like" my original. Neither were worth a darn! ;( DO NOT buy into the "memory foam" hype, as it's a LOAD of BS.

Researched & discovered BackJoy on a top 10 list. It was the ONLY 1 that did NOT LOOK like all of the others. Gave it a whirl. Boy, am I glad! Try 1 for yourself. You'll be pleased!

14 January 2022
Rated 5 out of 5 stars

I bought a Back Joy for my…

I bought a Back Joy for my daughter-in-law as a gift & she absolutely loves it. It reminds her of her posture every time she sits down. She works from home, so she uses it all day long. She said that she finds herself grabbing it when she goes to sit elsewhere in their home.

5 January 2022
Rated 5 out of 5 stars

Comfortable and effective back pain relief!

I have osteoarthritis and 2 herniated discs in my lower back, and I was dreading driving from Florida to Pennsylvania for Christmas this year. My neighbor told me about the BackJoy seat and says she won’t drive anywhere without it. The ordering process was very easy, and delivery was very fast —- I just returned from my 2500 mile round trip drive and I had NO PAIN or discomfort! I am going to recommend this product to both of my brothers who drive a lot for work, and I highly recommend the BackJoy to anyone who needs a little assistance with posture correction during driving to alleviate back pain. This is a comfortable and effective product for back pain sufferers.

31 December 2021
Rated 5 out of 5 stars

I have used my backjoy for about 9…

I have used my backjoy for about 9 years...now I ordered one for my hubby and it is helping him as well!! Provides good support when he sits on our couch.
Where I travel, my backjoy goes along!
The lumbar doesn't work for him but I se that some. Thank you! Yvonne Peachey

23 December 2021
Rated 4 out of 5 stars

I had been waiting for this for months

I had been waiting for this for months, so was relieved when it came. Now it is a Christmas gift for my son in law who has severe back issues. I can’t tell you how it is for him until I’m able to give it to him. I have a very old one and using it every day!

15 December 2021
Rated 5 out of 5 stars

BackJoy has improved my sitting posture…

BackJoy has improved my sitting posture thereby relieving some of the pain I had daily. It has been so helpful that I bought a second one for my kitchen chair that I use frequently. And I have bought another for a gift for a person who has a bad back in the hope that he will enjoy using it.

9 December 2021
Rated 5 out of 5 stars

Purchased this for my 83 year old…

Purchased this for my 83 year old mother with Parkinson's Disease. I noticed when she was sitting with poor posture; she would be doomed to try to walk later. We've only had the back joy for a week and it's been an incredible difference! Sitting straight has helped with walking straight.

28 November 2021
Rated 1 out of 5 stars

I've been extremely frustrated with…

I've been extremely frustrated with your return procedure. After filling out the return form, I never received the email with the return label. I started calling and was always told that a manager would call me back. Nobody ever did. It was a whole week of calls. I finally received the refund, but never the return label.
I'm not paying to return this seat, especially after all the frustration and incompetence on your end.
Send me the return label, and I will send it back. I've never even taken it out of the package (my physical therapist said it was not the right thing for my back after I had ordered it.)

M.

27 November 2021

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