The BackJoy Company Reviews 931

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been using their product for my car and working from home. It has changed how I feel and it's so comfortable. It's a game changing product. I'd like to add their customer service is on poin... See more

Rated 5 out of 5 stars

I am a true believer in Backjoy products, and have used them for over 30 years with excellent results. Their quality is impeccable, as they have provided back relief and help with my postures when s... See more

Rated 5 out of 5 stars

I have been using the BackJoy seat for years, primarily in my car. I recently bought another plastic material seat because I feel like it provides better support than the softer seat, which I also use... See more

Rated 5 out of 5 stars

I ordered this because I have been making frequent 2-hour road trips to care for my aging parent and I was suffering from sciatic nerve pain. I'm happy to report that after the last two road trips, I... See more

Company details

  1. Medical Equipment Manufacturer
  2. Cosmetic Products Manufacturer
  3. Furniture accessories supplier

Written by the company

We're Transforming Lives through Innovative Seamless Sit-Sleep-Stand Self-Care Solutions for better Back Heath and Posture Control. Improve your posture, improve your life. Our safe and effective solutions relieve back pain and correct posture the natural way. At BackJoyCo (Parented by Original Design Therapeutic Technologies LLC), we harness the power of cutting edge discoveries in the biosciences and fascial biomechanics to deliver non-medical, non-invasive proprietary self-care devices that fit so seamlessly into everyones' activities of daily living. Our devices promote overall wellness and longevity by; * Neutrally aligning the back and neck to relieve pressures torsion and pain * Seamlessly correcting poor posture * Promoting healing sleep * Strengthening balance and movement


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

931 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best self massager

This is my 2nd Backjoy massager. After owning one for many years it wasn’t working as well anymore because it had stretched a bit. My new one is perfect & can really massage the knots I have. If/when this new one stretches/loosens I will be a third, no doubt.

28 April 2022
Rated 2 out of 5 stars

Too Small for the Average Hips

The BackJoy SitSmart came right on time. It appears to be well made, but it is also much smaller than I expected. I have 38-inch hips, and the sides of the seat push into my hips, hurting my sciatic nerve. The front part also pushes up into the upper back of my legs, and that is very uncomfortable. I tried to find a way to return the seat, but I have not been able to find any help in that regard, so I am stuck with a rather expensive seat that I cannot use.

9 April 2022
Rated 5 out of 5 stars

Ive had the basic model for 3 years and…

Ive had the basic model for 3 years and have about 30000 hours on it in a fuel tanker on the haul road between fairbanks and prudhoe
Alaska and also in a 793 cat haul truck at a pit mine. 2 back surgeries and nothing ever came close to working like the backjoy. Tried all kind of air pillows etc. but backjoy has literally saved my back. Wouldnt think of ever going without. Testing the premium now. Absolutly love it!!😃

1 April 2022
Rated 5 out of 5 stars

No more sciatic nerve pain

I ordered this because I have been making frequent 2-hour road trips to care for my aging parent and I was suffering from sciatic nerve pain. I'm happy to report that after the last two road trips, I did not have sciatic pain. It appears that the BackJoy device really helped to correct my sitting position and thus prevent the usual stress on my sciatic nerve. When I'm not traveling, I use it when I sit at my computer desk for long periods. I'm very pleased with this purchase.

24 March 2022
Rated 5 out of 5 stars

Love it

Love it! I am fat. I was able to easily reach all of my target spots. Even a hard to reach spot at the top of my ankle.

23 March 2022
Rated 5 out of 5 stars

I'm so happy that I purchased this…

I'm so happy that I purchased this Backjoy. I had another brand that I tried before Backjoy and it not only wasn't as strong it also broke. My Backjoy massager is fabulous. Strong and really well made. It helps me get all my "spots" especially on my upper back/shoulder area and the always a problem sciatic nerve.
I'm going to buy more as gifts.
I highly suggest you buy this one and no other!!

21 March 2022
Rated 5 out of 5 stars

Great Customer Service

Great Customer Service - quick to respond - UPS delivered my package to a place called "other". I never found the place called other or the package. I expected to have to purchase another one but Backjoy, very promptly, responded and are sending me another one. Thank you so much BACKJOY!!

15 March 2022
Rated 5 out of 5 stars

Excellent Support

I have been using the BackJoy seat for years, primarily in my car. I recently bought another plastic material seat because I feel like it provides better support than the softer seat, which I also use. The harder seat works better in the car, especially over rougher roads. I'm very satisfied with BackJoy and my brother recently used my two different seats and was very pleased with the support. He preferred the harder seat.

15 March 2022
Rated 5 out of 5 stars

Currently I do not have the best chair…

Currently I do not have the best chair for support. I had gotten a backjoy for a family member and it worked out for them. So, decided to give it a try for my situation. Did it work... heck yeah. the soft chair was not doing my lumbar any good, and then added the backjoy and it was not uncomfortable and in one sitting.. pun intended.. no more back pain. Yes I would suggest to buy it for supporting your posture.

2 March 2022
Rated 4 out of 5 stars

I don't know that it is the wonder cure…

I don't know that it is the wonder cure for bad posture as it describes but I do think it acts as a reminder to sit up straight. It was $70--I probably could have found something less expensive with the same results but...it reminds me to sit up which is a good thing.

1 March 2022
Rated 5 out of 5 stars

My BackJoy

I received my BackJoy in a timely manner. The quality of the product appears to be very good. I have only begun to use it. It is comfortable and makes me aware of my posture. I believe it will work as it is designed to do and I look forward to improved posture and less pain in my lower back while sitting. I am satisfied with my purchase. For Canadian customers information, I paid $147.36 in Canadian dollars after shipping, taxes and duty. Update: After several weeks, I love this seat! Works great! Going to get another one for the truck.

28 February 2022
Rated 5 out of 5 stars

We LOVE our BackJoy trigger point massager!

We LOVE our BackJoy trigger point massager!! It's so incredible that I ended up getting another one for my partner because we both wanted to use it so much. It's so versatile and gets into all the right spots. I'm a massage therapist and use it often for self-care between my own massage + chiro appointments.
10/10 recommend.

21 February 2022
Rated 5 out of 5 stars

i have had this product for over 15…

i have had this product for over 15 years and use it daily in front of a sewing machine.. i wouldnt be able to do my job without it.. amazing and long lasting product... and i weigh about 190 and never anything but good back control.. .. totally would buy another or upgrade . but really nothing is wrong with this one.. no wear or tear.. friend for life

16 February 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look