Back Market - United States Reviews 18,840

Loved the product and have been ordering from you all and will continue.

I have never received my payment for my iPhone trade in. That was due within 6 business days. Should have received it by May 29th… it is now May 23rd.

Great it was quick delivery from the site to Trinidad and Tobago in 5 days

I have never used a site like this before, and Backmarket staff walked me through anything i got stuck on. Truly an amazing group of people. IO will definitely be using this site so much more .Now for the heavy. the product selection was on point. The price was absolutly unbelievably perfect. Gettiong the device was a breeze. it came in , in the best possible condition. the seller really did great. I love my phone

Great pricing, great product!

Back Market has been great! I can't believe I bought an iPhone 14 for $300. It looks and acts brand new! Quick delivery as well.

I always find what I need a a great price. Also arrives on time every time

I will most definitely do business with Back Market again, because their prices are very good relative to what you get, and because this iPhone 15 Pro although refurbished with a new non-Apple battery works perfectly and looks great. The email updates about time of arrival et cetera as well as the email instructions about how to transfer from my old phone to this newer one were very helpful too.

Beware, I ordered a phone. Refused delivery. (So never even took possession of the item) and they claimed I broke the camera before I returned it. refused to refund.

Easy online ordering and I got what I ordered and paid for.

Excellent descriptions, quick shipping, and great instructions on how to set up the new phone

Trustful app. But there is seller still have to be aware of obviously fake ones. But seeing the seller got best review it more trustful

"I bought a MacBook Pro, and within a week it stopped working; it just shut down and never turned on again. I reported the problem, but since I was in Spain, they couldn't provide a solution. It took them a week just to tell me that I either had to return to the United States to get it repaired or that they would refund my money. They couldn't fix the computer, so they refunded the money—nothing else. I spent almost 20 days without a computer.

Then, I bought another one. This computer was more expensive and better, so I thought it would work. However, it immediately started overheating when used, and the battery life was extremely short. On the company’s website, they explain that all computers are verified by professionals to ensure they work properly, etc... In this case, I don't think they verified the proper functioning of this computer at all, so I had to return it yet again.

What I mean to say is that this can happen once, but twice? And they don't take any kind of responsibility or offer a discount on the next purchase, etc... I don't think it's fair. I would never think of recommending anyone to buy from Back Market.

One of the best companies to work with. Exceptional service and products.

Phone is overall giving really solid performance, ordered excellent and I can hardly tell this phone was used. Only downside I personally had is more of an issues with this model of phone being the power efficiency issues, but overall solid phone.

This is our third phone from Back Market. One we gifted three years ago and it’s still going strong. The second purchase is two years old and no problems. The newest we got about two weeks ago. It looks like new, and works really well. We’ve been very happy with Back Market. Great to work with and very responsive if there should be any problems.

I have used Back Market multiple times- from cell phones, to iPads and more. I have enjoyed the streamlined experience. Strongly recommend.

I ordered a replacement Airpods Pro case at at a great deal (especially for an Apple product). It came with very simple set up instructions. The item itself was in fact in excellent condition. There was no visible sign of wear an tear.

Great service! Great prices and products. I’ve purchased 2 iPhones and an iPad! Take my money lol