B and C properties has re defined customer service in all ramifications . Every member of staff treats you respectfully and makes you feel valuable . Jack was exceptional but Fiona went above and beyo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
B&C Properties are an independent estate agent that takes pride in being different. Our professional approach and single-minded desire to provide our clients with a first class, personalized service, is uniquely delivered by highly motivated and skilled staff.
Contact info
9a Pegler Square, Kidbrooke Village, SE3 9FW, London, United Kingdom
- info@baclis.com
- www.baclis.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Leasing experience
Tiffany and the rest of the team were very responsive and helpful throughout my tenancy

Reply from B&C Properties
We got there with help from Tiffany
Throughout a prolonged and difficult sale Tiffany was always positive and helpful and always gave us sound advice. She also looked after our buyer who was also frustrated by the shenanigans of our leaseholders and his solicitors. Happy to say that we finally exchanged and completed on the sale and made it to our new home with just days to spare.

Reply from B&C Properties
Fantastic service!
Tiffany and the team have been amazing and been super helpful throughout the process of renting out my flat! They managed to find tennants from the first viewing while being incredibly communicative throughout the process! Would highly recommend to anyone!

Reply from B&C Properties
We currently rented a property at B&C…
We currently rented a property at B&C Properties and got assisted by Adele and Michelle. We couldn’t be more happy to be living a place where from The day 1 we felt so welcoming. The process of viewing and finalising the contract was fast and smooth. Within 4 day we were inside the apartment with so much welcoming.
Thank you Adele and Michele.
Best of Luck for your Ladies future

Reply from B&C Properties
Finding your next home that suits your…
Finding your next home that suits your family can be a challenging process. However, with the assistance of Tiffany and Michelle, everything became smooth, timely, and convenient. If you're searching for any property, just give them a call! The rest will happen as swiftly as a snap of your fingers.

Reply from B&C Properties
A smooth and easy process
A smooth and easy process. The experience was seamless from the start to finish. Tiffany accommodated an early viewing outside of her usual working hours. Very straight talking, no nonsense. Tiffany didn't bombard me with property outside of my criteria or chosen area, this is a rarity as I have been treated differently by every single estate agency. The Goodlord reference process is User friendly and so is the the service with B&C. Recommended agents!

Reply from B&C Properties
Things were alright...
January 2024: Michelle is friendly, polite and extremely reliable!
December 2025 Update: Can't say the same of the team we're dealing with now. They seem to read every other email, send conflicting information, don't check in with contractors... Hopefully they get better.

Reply from B&C Properties
It was great to have Adele showing me…
It was great to have Adele showing me the flat, really professional and answered all my questions.
Definitely will be back in touch with her once i'm ready to start my search again :)

Reply from B&C Properties
Michelle - a pleasure to work with!
Michelle, Property Manager at B & C Properties is superbly responsive, efficient, competent and importantly, kind and friendly too.
Inevitably issues occur during a tenancy and Michelle always quickly finds the best solution.
It is a pleasure to deal with Michelle!

Reply from B&C Properties
Great service
I rented an apartment with B&C properties for nearly 2 years and the level of their service is very good.
They are always very supportive and helpful.
A special thanks to Michelle who is very kind and helped me a lot during the 2 years.

Reply from B&C Properties
Super quick responses
Adele was very professional
Adele was very professional, helpful, and knowledgeable in her field. Would highly recommend!
Tiffany helped us and found as quick…
Tiffany helped us and found as quick resolutions to all our needs while we were looking for an apartment. She has a real down to earth honesty and always offered her door open to questions and concerns outside of normal hours
Letting my flat with B&C has been a…
Letting my flat with B&C has been a breeze, Tiffany has been fantastic at getting me/my flat sorted and so helpful along the way. Massive plus; she found great tenants who were able to move in seamlessly once I vacated.
The guys at B&C did a great job selling…
The guys at B&C did a great job selling our apartment in a difficult market. Shout out to Tiffany in particular who really helped.
Great services from Tiffany and…
Great services from Tiffany and Michelle all the process was super smooth
Exceptional Service from Tiffany and B&C Properties
I'm giving a well-deserved 5 stars to Tiffany and the entire B&C Properties team. From the outset, when I first rented my flat, they proved to be incredibly helpful. Now, as I wanted to extend my tenancy agreement, Tiffany went above and beyond to ensure a seamless process. Her dedication and effort in communicating effectively with the landlord stood out. I'm truly grateful for such a smooth experience and cannot recommend them highly enough. Thank you, B&C Properties, for your consistent professionalism and care!
Tiffany is very kind and glad to help…
Tiffany is very kind and glad to help me!
Excellent support from Tiffany
Tiffany very effectively managed my flat sale from the original marketing, advice on pricing, handling the viewings all through to the final completion. Tiffany was extremely attentive, diligent and responsive. I took Tiffany’s recommendations for solicitors to choose from with whom Tiffany has worked with. This proved very helpful in ensuring good lines of communication between all parties. Many thanks Tiffany!
Amazing service
Amazing service. Tiffany was incredibly professional and understanding. She tackled all our issues quickly and got our property listed and rented incredibly fast. Knowing that there is direct contact anytime you need it is so reassuring. Lead times on works are fast and the level of work from their contractors is top notch and very reasonable. Couldn't recommended highly enough. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







