Bahimi.com Reviews 

150
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

This company is a terrible. They do not return e-mails. I received my order late. Then the sizing was completely off. Same size for two different bathing suits and an opposite piece of each set did n... See more

Rated 1 out of 5 stars

Ordered on the 24/05/22 still not received my bikinis after spending over £250 i have just received an email from the Royal mail to say there are vat and customs charges of £95 if i would now like... See more

Company replied

Rated 5 out of 5 stars

I’m very happy with ordering from Bahimi experience. Got my swim suit quickly. Ordered on weekend, received on following Friday. Size, color and model were exactly as on website. I’m writing this beca... See more

Rated 1 out of 5 stars

I have submitted several customer service emails asking for assistance on a return. Given their short returns period you would think they would be quick to respond to emails. I have not heard anything... See more

Company details

  1. Clothing Shop

Information provided by various external sources

Instagram @BahimiBeachwear | World-Wide delivery | #Bahimi #BahimiBeachwear


Contact info

1.6

Bad

TrustScore 1.5 out of 5

150 reviews

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No recent history of asking for reviews

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1.6

All reviews

(150)

1 review in the last 12 months

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Rated 1 out of 5 stars

Avoid!!

Ordered a number of Bikinis, one set and an additional bikini top didn't arrive (but had been paid for). Have contacted bahimi several times via email and Instagram-they are not responding at all. Will avoid bahimi in future! Awful Customer service, actually non existent!

8 January 2020
Unprompted review
Rated 3 out of 5 stars

Ordered a few bikinis ( on sale no…

Ordered a few bikinis ( on sale no refunds) with standard delivery they came within 2 days and they seemed okay, haven’t had the chance to try one yet, yet one of my items I had paid for wasn’t in the package and it was crossed out on my delivery information saying ‘out of stock’, however I have not received an email about my refund and on the website it states you will not get a refund unless you get the email so therefore won’t be recieving a refund , customer service awful

4 January 2020
Unprompted review
Rated 1 out of 5 stars

I wish I can give them less than zero

I wish I can give them less than zero. Their customer service is horrible. I have ordered 5 swim wear from them, that I can't use. There size chart is miss leading, bottoms were very small barely covering anything. They didn't let return or exchange any item. The shipment came after one week from my purchase, and they allow only 14 days for returns. I was off by one day or so. Truly the worst online shopping experience I had in my life.

21 December 2019
Unprompted review
Rated 5 out of 5 stars

This is my first time ordering from…

This is my first time ordering from Bahimi and I'm very impressed! I bought from their clearence sale and was surprised with quality, and vibrant colors. I'm 5'2" 115 lbs, 34c bra and the medium top fits me perfectly, and I'm a size small bottoms. I thought the Tassels on the bikini bottoms were a little bit tacky, so I cut them off with a pliars, no big deal. I also noticed the metal hardware is re-enforced with some sort of flexible plastic so hopefully that means it won't fall apart in the future.

20 December 2019
Unprompted review
Rated 5 out of 5 stars

Sold on these Swimsuits!

Was scared to order based on mixed reviews, but decided to take a chance. They came in and were truly some of the cutest bathing suits ever! Lined, good quality, and very unique. Immediately ordered again because they exceeded expectations. Both orders came very fast. Everything in the orders were the correct size. Priced great...will definitely be a repeat customer.

12 December 2019
Unprompted review
Rated 5 out of 5 stars

I love all of them!

I love all of them, I have order everytime I can, great quality, design and great service, just order 4 sets of bikinis, for upcoming trip. I highly recommend.

24 November 2019
Unprompted review
Rated 5 out of 5 stars

I was very dubious ordering from this…

I was very dubious ordering from this site after reading some of the reviews but after receiving my order today I felt I should comment.

I initially emailed to ask a question about their swimwear and they got straight back to me. Then when I placed the order I got confirmation straight away. Delivery was next working day and there was further communication informing me of my hour time slot.

The bikini is gorgeous. I haven't actually worn it on holiday yet but it seems good quality. I wouldn't pay full price at £50 but the sale price was more affordable.

6 November 2019
Unprompted review
Rated 1 out of 5 stars

I ordered 2 bikini's from Bahimi

I ordered 2 bikini's from Bahimi. They were in the sale and 'no return' which was fine as I was pretty confident they'd fit ok, which when they arrived they did.

Unfortunately that's where the good experience ended. 2 months later when I was packing for my holiday I tried the bikini on (it hadn't been worn at all and still had labels attached, only tried on once when it first arrived) it literally fell apart in my hands and snapped which was not reparable before I went.

Obviously very annoyed but going on holiday the next day I didn't do anything about it. When I arrived on holiday THE EXACT SAME THING HAPPENED. I put on the other bikini and went down to sunbathe, and the bottoms literally fell off me.

In my opinion Bahimi are selling defected and poor quality 'sale items' which can't be returned. So in the end I paid for 2 bikini's that I didn't actually get to wear. Plus as seems common with this company I have had no response from them. Would never buy again or recommend.

23 October 2019
Unprompted review
Rated 2 out of 5 stars

lovely bikinis, bad customer service

I ordered a bikini from this site and it looked lovely but sadly broke within half an hour of wearing it a beach party leaving me no option but to wear my shorts for the day.

I’ve emailed them several times but had no response!

Shall not be buying from here again!

21 October 2019
Unprompted review
Rated 3 out of 5 stars

Nice product , poor customer service.

Both me and my wife order from here, obviously my purchases are presents for her :-)
The bikins are lovely and always look stunning on my wife.
However the customer service could be improved, we recently ordered 3 bikini's and only two arrived. But the invoice is hand written with 'out of stock' with one of them but the money was still taken.
After several emails and chasing the refund is still not in our account.

25 September 2019
Unprompted review
Rated 1 out of 5 stars

I have emailed a number of times and…

I have emailed a number of times and have no one has answered the question that I have asked! Ordered a bikini and needed another size in the bottoms, kept ordering online to then receive an email to say they are out of stock however online it says they are still available!
I have now been given a delivery date, yet the courier has not received my Parcel and it is due to be delivered today!

25 September 2019
Unprompted review
Bahimi.com logo

Reply from Bahimi.com

Hi Lovely,

Due to the high volumes of sales during our sale period, we were unable to fulfil your order as it went out of stock unfortunately. We sincerely apologise that we were unable to fulfil your order for you.

The payment was returned to you.

Love,

Bahimi Team xoxo

Rated 1 out of 5 stars

Bad service, £50 not returned

Returned a bikini 5 weeks ago and have still not received a refund. Communication has been terrible. Would not recommend buying from here.
Will be taking this forward to a small
claims court in the next few days.

10 September 2019
Unprompted review
Bahimi.com logo

Reply from Bahimi.com

Hi Katie,

We are sorry to hear you have had trouble reaching us. We have a contact page at the bottom of our website or alternatively you may email us on customerservice@bahimi.com

We would love to get this resolved for you. Would you kindly email us your order number, tracking number and the contents in the parcel.

Kindest,

TEAM BAHIMI

Rated 3 out of 5 stars

The swimsuits are beautiful I have 4 of…

The swimsuits are beautiful I have 4 of them but they should clearly state that there are no returns allowed because I returned one of them and never got my money back or a response to my inquiry sent at their email .

9 September 2019
Unprompted review
Bahimi.com logo

Reply from Bahimi.com

Hi Laura,

We are pleased to hear that you are happy with your purchases.

Unfortunately all sale items are final but we do accept exchanges and refund for non sale items!

We would love to resolve the item in question. Would you kindly email us your order number, the tracking number of the parcel sent to us and which style you are waiting for a refund. Our email address is customerservice@bahimi.com

Kindest,

TEAM BAHIMI

Rated 5 out of 5 stars

I have 4 bikinis from bahimi and all of…

I have 4 bikinis from bahimi and all of them are stunning and fit well. I had a minor issue with the last bikini in which I received the opposite of what I ordered (I ordered a small top and medium bottoms but was sent a medium top and small bottoms) but Bahimi were very quick to rectify this. Will always be my go to bikini site

4 September 2019
Unprompted review
Bahimi.com logo

Reply from Bahimi.com

Hi Jessica,

Thank you for being a loyal #BahimiBabe!

We are sorry that an incorrect size was sent but I am pleased that this was resolved :)

Enjoy rocking your suits!

Xx

TEAM BAHIMI

Rated 1 out of 5 stars

Awful at every point in the journey and…

Awful at every point in the journey and they've really done nothing to resolve an issue.
Some people may get lucky, but the real test of a company is how they behave when something goes wrong - and Bahimi is shocking.
Long story short I'm still trying to chase a refund of a bikini received 8 weeks ago. Even after it was sent recorded!

3 September 2019
Unprompted review
Bahimi.com logo

Reply from Bahimi.com

Hi Harriet,

I have looked in to this for you and can see a refund was processed :)

We hope you have managed to locate the payment with your bank. If you have any further queries, please email us on customerservice@bahimi.com

Xx,

TEAM BAHIMI

Rated 3 out of 5 stars

Have spent near enough a grand on…

Have spent near enough a grand on bikinis from here in the last 3 and a half years. Only once have they sent the wrong size. Bikinis are great and I order the xxxl tops but one broke so ordered another one the same size and even though both xxxl completely different sizes!! Just wish they had some form of contact so when ordering next time can make sure it's what I want.

1 September 2019
Unprompted review
Bahimi.com logo

Reply from Bahimi.com

Hi Paula,

Thank you for being a loyal #BahimiBabe!

Sorry to hear of your experience. You may email on customerservice@bahimi.com or select 'Contact Us' at the bottom of our website

Xx,

TEAM BAHIMI

Rated 1 out of 5 stars

Terrible customer services

My partner ordered for my birthday as I had wanted a bikini from this website for weeks..

They sent the wrong size bikini bottoms initially then my partner had to pay £10 postage to get the right size in time for my birthday.. Didn't get the order until four days later and now they refuse to refund the £10 pound delivery cost and ignored all emails.

Would not order from this site again.

22 August 2019
Unprompted review
Rated 5 out of 5 stars

After seeing so many bad reviews I was…

After seeing so many bad reviews I was a bit nervous when ordering from this company but I’m so glad I did. The bikinis are absolutely beautiful and fit my shape perfectly. Super fast reliable delivery and very quick response to my return. Highly recommend

16 August 2019
Unprompted review
Rated 4 out of 5 stars

I was super hesitant to purchase from…

I was super hesitant to purchase from this site after reading the reviews about delivery and customer service issues.
I noticed that CUstomer service responded to each complaint so I decided to give it a go.
So glad I did.
Suits came in 5 days and suits fit amazing!
Haven’t worn in the water yet so illl update my review once I start wearing.
Stoked that you can shoes different sizes for the top and bottom, so important!
I do wish the site had a review option for each suite and described the material of the bikini better.
#yourrippedrealtor

9 August 2019
Unprompted review
Bahimi.com logo

Reply from Bahimi.com

Hi Catherine,

Sorry to hear about your hesitation but I am pleased to hear you were happy to take the plunge and become a #BahimiBabe <3

I can assure you that the suits are fine in water :)

Have an amazing vacay!

Xx,

TEAM BAHIMI

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