Bailey Nelson Optics Reviews 

64
TrustScore 2.5 out of 5

2.6

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Rated 4 out of 5 stars

The Main St location is absolutely fantastic. Regardless of whenever I have gone, they have been helpful without being pushy, have a great variety of wear to chose from as well as more than reasona... See more

Rated 1 out of 5 stars

I ordered Progressive Lenses glasses and went twice for eyesight adjustments. No one informed in advance for return/final sale policy. When I reached one of the staff at Chinook Mall and asked fo... See more

Rated 5 out of 5 stars

We initially went to Bailey Nelson after discovering that most other optometrists are now surcharging seniors including our former place. Nelson Bailey don't, plus they offer seniors a 15% discount o... See more

Rated 2 out of 5 stars

Ordered sunglasses online during a sale and was shocked to find out after they arrived that Bailey Nelson treats sale items as final sale — no returns, no exchanges, and not even an in-store credi... See more

Company details

  1. Health & Medical

Information provided by various external sources

Our vision is to change the glasses industry - positively and permanently; and whilst we're at it, we hope to empower individuality and self-expression


Contact info

2.6

Poor

TrustScore 2.5 out of 5

64 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.6

All reviews

(64)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

I was impressed with professional…

I was impressed with professional friendly service of Frances who explained me my issues and referred me to Andrew Logan. Frances and Andrew literally brought me back to life. Now I have excellent vision and I’ve got a very good job. I do not need glasses anymore however I’ve seen trendy models in Bailey Nelson!!

31 May 2020
Unprompted review
Rated 5 out of 5 stars

Recommend, great experience

Shopped in store. Was a great experience, liked the frames and the eye test was thorough and well explained. The quality of the glasses is a step above what I had previously but wasn’t more expensive considering the computer glare coating is on the glasses lenses by default. Very happy

7 September 2019
Unprompted review
Rated 5 out of 5 stars

Stylish, modern and affordable

I was looking for stylish but inexpensive multifocal prescription glasses. Most optometrists were very expensive for multifocal lenses quoting prices of £400 for frames and lenses. I found Bailey and Nelson by chance and when I was next in London, I arranged an eye test with them at their Covent Garden store. I have been wearing glasses for more than 30 years and the optometrist was the nicest person who gave me the most thorough eye examination I have ever had. The cost was only £20 which was refunded when I purchased the glasses. The store had a good selection of modern frame but not so many as to be overwhelming. Within 10 minutes I’d made my selection and purchased. They even offered transition lenses for only £50 extra which was very reasonable. Total cost of my multifocal glasses was about half of what other places had quoted. The staff in the office were very friendly and knowledgeable. On my way home, I decided to get a second pair I had been so happy with my experience. When I went to pick up my first glasses, I ordered the second and got a discount which was most welcome. The glasses themselves are very good quality and the lenses are excellent. Highly recommend this optometrist.

27 July 2019
Unprompted review

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