The Main St location is absolutely fantastic. Regardless of whenever I have gone, they have been helpful without being pushy, have a great variety of wear to chose from as well as more than reasona... See more
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I ordered Progressive Lenses glasses and went twice for eyesight adjustments. No one informed in advance for return/final sale policy. When I reached one of the staff at Chinook Mall and asked fo... See more
We initially went to Bailey Nelson after discovering that most other optometrists are now surcharging seniors including our former place. Nelson Bailey don't, plus they offer seniors a 15% discount o... See more
Ordered sunglasses online during a sale and was shocked to find out after they arrived that Bailey Nelson treats sale items as final sale — no returns, no exchanges, and not even an in-store credi... See more
Company details
Information provided by various external sources
Our vision is to change the glasses industry - positively and permanently; and whilst we're at it, we hope to empower individuality and self-expression
Contact info
Henrietta Street 29, WC2E 8NA, London, Australia
- www.baileynelson.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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I was impressed with professional…
I was impressed with professional friendly service of Frances who explained me my issues and referred me to Andrew Logan. Frances and Andrew literally brought me back to life. Now I have excellent vision and I’ve got a very good job. I do not need glasses anymore however I’ve seen trendy models in Bailey Nelson!!
Excellent service friendly staff state…
Excellent service friendly staff state of the art technology highly recommend bailey and nelson chermside
Recommend, great experience
Shopped in store. Was a great experience, liked the frames and the eye test was thorough and well explained. The quality of the glasses is a step above what I had previously but wasn’t more expensive considering the computer glare coating is on the glasses lenses by default. Very happy
Stylish, modern and affordable
I was looking for stylish but inexpensive multifocal prescription glasses. Most optometrists were very expensive for multifocal lenses quoting prices of £400 for frames and lenses. I found Bailey and Nelson by chance and when I was next in London, I arranged an eye test with them at their Covent Garden store. I have been wearing glasses for more than 30 years and the optometrist was the nicest person who gave me the most thorough eye examination I have ever had. The cost was only £20 which was refunded when I purchased the glasses. The store had a good selection of modern frame but not so many as to be overwhelming. Within 10 minutes I’d made my selection and purchased. They even offered transition lenses for only £50 extra which was very reasonable. Total cost of my multifocal glasses was about half of what other places had quoted. The staff in the office were very friendly and knowledgeable. On my way home, I decided to get a second pair I had been so happy with my experience. When I went to pick up my first glasses, I ordered the second and got a discount which was most welcome. The glasses themselves are very good quality and the lenses are excellent. Highly recommend this optometrist.
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