Baker Hudson Health Ltd Reviews 

1,180
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's helpfulness, professionalism, and extensive knowledge, making the process straightforward and easy to understand. People frequently commend the excellent and efficient service, noting how representatives consistently secure the best deals and premiums tailored to individual needs, often resulting in significant savings. Reviewers also appreciate the prompt response times and high level of customer care, ensuring a smooth and supportive experience. Consumers often report an easy transition when switching providers, thanks to the company's thorough approach and lack of pressure, fostering continued satisfaction and reliable support.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and efficient.... See more

Service

Users describe positive interactions with service, consistently highlighting the team's friendly, helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings on health... See more

Response time

People report positive experiences with response times, consistently finding staff to be responsive, clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more

Company replied

Rated 5 out of 5 stars

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more

Company replied

Rated 5 out of 5 stars

I have just come from a conversation with a member of the team at Baker and Hudson. He was so helpful and responsive that, should I ever need to claim I know that someone will be there to guide me thr... See more

Company replied

Rated 5 out of 5 stars

Alex was very knowledgeable and really supportive as we moved to Baker Hudson Health whilst also moving from one PMI provider to another. I was kept up to date throughout the whole process, and A... See more

Company replied


Company details

  1. #5 of 229 best companies in Insurance agency
  2. #1 of 39 best companies in Business insurance company
  3. #2 of 27 best companies in Health insurance agency
  4. #3 of 21 best companies in Income Protection Insurance Company
  5. #9 of 177 best companies in Insurance broker
  6. #9 of 54 best companies in Life Insurance Agency

Information provided by various external sources

Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,180)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Looks after clients with good advice

Honest concise and understands
clients issues.

21 May 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Dr Pearson

Thank you for your positive feedback and 5-star rating. I am pleased to hear your experience was positive and that you were happy with the outcome obtained.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Review of Baker Hudson Health

I Have ben a client of Baker Hudson Health for some years and have always been impressed by their understanding, care and professionalism in finding the right policy for the medical needs of my wife and myself. I warmly recommend them.

8 May 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Sir Howard

Thank you for your kind words and for placing your trust in Baker Hudson Health over the years. It means a great deal to us that you've been pleased with our understanding, care, and professionalism. We're delighted we've been able to help you find the right medical insurance solutions for both you and your wife. Your recommendation is greatly appreciated, and we look forward to continuing to support you in the years ahead.

Please do get in touch should you need anything througout the policy year.

Michael

Rated 5 out of 5 stars

Great service

James has given me a good solution for our requirements.

14 May 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Leon

Thank you for your positive feedback and 5-star rating. I am pleased to hear your experience was positive and that you were happy with the outcome obtained.

Please do get in touch should you need anything further.

James

Rated 5 out of 5 stars

Very helpful and professional service

Very helpful and professional service - Alex was a pleasure to work with and extremely responsive and helpful

24 April 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

J Rose

Thank you for your 5-star rating and positive feedback. It was a pleasure speaking with you and I am very happy to hear your experience was a good one and that you found my service to be “extremely responsive and helpful”.

Please remember I am here for year-around support, therefore if you need anything else do not hesitate to get in touch.

Alex

Rated 4 out of 5 stars

I have always found any employee of the…

I have always found any employee of the firm helpful, understanding and able to represent my interests. Recently they negotiated much improved terms for me.

8 May 2026
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Reply from Baker Hudson Health Ltd

D Simpson

Thank you for taking the time to post your positive feedback. Receiving positive feedback from longstanding clients like yourself means a great deal to not only myself but the whole team.

Please get in touch should you need anything further.

Michael

Rated 5 out of 5 stars

Excellent great to speak to people and…

Excellent great to speak to people and get results

7 May 2026
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Reply from Baker Hudson Health Ltd

A Richmond

Thank you for your positive feedback and 5-star rating. I am pleased to hear your experience was positive and that you were happy with the outcome obtained.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Lovely relaxed chat

Lovely relaxed chat. So easy to understand. Expiations spot on.

7 May 2026
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Reply from Baker Hudson Health Ltd

Alan

Thank you for taking the time to leave your feedback and 5-star rating. I am happy to hear that you felt everything was explained so that it was easy to understand.

Please do remember I am here for year-around support, therefore please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

i was given first class customer care…

i was given first class customer care service
various options of health care to suit
at a spotcompetitive price

1 May 2026
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Reply from Baker Hudson Health Ltd

G Wheatley

Thank you for posting your positive feedback and 5-star rating. I am pleased to hear that the service provided was “first class” and that you that you were happy with the outcome obtained.

Please do get in touch should you need anything throughout the policy year.

Alex

Rated 5 out of 5 stars

Excellent support

I was given clear advice supported by easy to read spreadsheets comparing two different healthcare companies. The change over to a new insurer was successfully handled by Baker Hudson Health ltd.

30 April 2026
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Reply from Baker Hudson Health Ltd

Lyndie

Thank you for taking the time to leave your positive feedback and 5-star rating. I am pleased to hear the correspondence, and communication was clear so that you were able to make an informed decision.

Please do not hesitate to get in touch should you need anything further.

James

Rated 5 out of 5 stars

Great experience with Matt who…

Great experience with Matt who exhibited professionalism and was very patient and communicated effectively always kept me on the loop and followed through even after struggling to get hold of me

1 May 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for taking the time to post your positive feedback and 5-star rating. Your kind words mean a great deal, and I am very happy to hear you felt the service I provided was professional, patient and you felt kept in the loop.

Please do get in touch should you need anything further.

Matt

Rated 5 out of 5 stars

Great service

Matt was very helpful at helping me get the right policy and made the process as straightforward as possible.

29 April 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

A Brown

Thank you for your positive feedback and 5-star rating. I am very happy to hear you were pleased with the service I provided and that I was able to make the process as straightforward as possible.

Matt

Rated 5 out of 5 stars

Easy access to advisor who was very…

Easy access to advisor who was very helpful at trying to get us the best value for money.

29 April 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

P Calvert

Thank you for taking the time to post your positive feedback and 5-star rating. I am pleased to hear you were happy with the service I provided and the outcome obtained.

Please do get in touch should you need anything further.

Michael

Rated 5 out of 5 stars

Excellent Service

James was knowledgeable and helpful and made the process of understanding and purchasing a private medical insurance policy very straightforward. I would certainly recommend Baker Hudson Health.

27 April 2026
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Reply from Baker Hudson Health Ltd

Michelle

Thank you for your feedback and 5-star rating. I am very pleased to hear you are happy with the service I provided and that you felt I was knowledgeable and helpful which in turn enabled you to understand and feel confident in the private medical insurance policy purchased.

Please do get in touch should you have any further questions.

James

Rated 5 out of 5 stars

Quick and efficient service

Very quick in getting back to me and very clear explanations on what policy includes what and how I can get the best deal.

Very friendly

27 April 2026
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Reply from Baker Hudson Health Ltd

Maisie

Thank you for your positive feedback and 5-star rating. I am happy to hear everything was clearly explained and you were happy with the outcome obtained.

Please do get in touch should you need anything throughout the policy year.

James

Rated 5 out of 5 stars

Perfect level of support and…

Perfect level of support and assistance.
Well mannered, great deals and zero pressure.
No need to look elsewhere, they make it so easy!

27 April 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Nic

Thank you for your review and 5-star rating. I am pleased to hear you are happy with the service I provided. It was a pleasure speaking with you.

Please do get in touch should you need anything throughout the policy year.

Alex

Rated 5 out of 5 stars

Good service for years

Good service for years
Thank you

21 April 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your positive feedback and 5-star rating. Receiving positive feedback from long standing clients like yourself honestly means a great deal.

If you need anything throughout the policy year, please do get in touch.

Michael

Rated 5 out of 5 stars
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your feedback and 5-star rating. I am happy to hear the service was clear and helpful.

If you need anything further, please do get in touch.

James

Rated 5 out of 5 stars

Excellent service as usual

The renewal process for both my policy and my wife's was managed efficiently and timely with areas we were not sure about clearly explained.

20 April 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Barry

Thank you for your positive review and 5-star rating. I am pleased to hear you are happy with the service provided again this year, receiving positive feedback from long standing clients like yourself means a great deal.

If you need anything further, please do not hesitate to get in touch.

Stan

Rated 5 out of 5 stars

You have just saved me about £100 a…

You have just saved me about £100 a month by finding me a new company to insure with who are offering my very good local private hospital and no exclusion clauses. What’s not to like? Thank you!

17 April 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Hilary

Thank you for taking the time to leave such glowing feedback and a 5-star review. It was a pleasure speaking with you and I am very pleased to hear you were happy with the £100 per month saving.

Please remember I am here for support year-around, therefore if you need anything further please do get in touch.

Stan

Rated 5 out of 5 stars

There was no pressure

There was no pressure. Good friendly advice from Matt. Highly recommend

17 April 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

J Hickmott

Thank you for your 5-star rating and positive feedback. I am pleased to hear you were happy with the advice provided.

Please do not hesitate to get in touch should you need anything further.

Matt

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