Baker Hudson Health Ltd Reviews 

1,180
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's helpfulness, professionalism, and extensive knowledge, making the process straightforward and easy to understand. People frequently commend the excellent and efficient service, noting how representatives consistently secure the best deals and premiums tailored to individual needs, often resulting in significant savings. Reviewers also appreciate the prompt response times and high level of customer care, ensuring a smooth and supportive experience. Consumers often report an easy transition when switching providers, thanks to the company's thorough approach and lack of pressure, fostering continued satisfaction and reliable support.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and efficient.... See more

Service

Users describe positive interactions with service, consistently highlighting the team's friendly, helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings on health... See more

Response time

People report positive experiences with response times, consistently finding staff to be responsive, clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more

Company replied

Rated 5 out of 5 stars

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more

Company replied

Rated 5 out of 5 stars

I have just come from a conversation with a member of the team at Baker and Hudson. He was so helpful and responsive that, should I ever need to claim I know that someone will be there to guide me thr... See more

Company replied

Rated 5 out of 5 stars

Alex was very knowledgeable and really supportive as we moved to Baker Hudson Health whilst also moving from one PMI provider to another. I was kept up to date throughout the whole process, and A... See more

Company replied


Company details

  1. #5 of 229 best companies in Insurance agency
  2. #1 of 39 best companies in Business insurance company
  3. #2 of 27 best companies in Health insurance agency
  4. #3 of 21 best companies in Income Protection Insurance Company
  5. #9 of 177 best companies in Insurance broker
  6. #9 of 54 best companies in Life Insurance Agency

Information provided by various external sources

Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,180)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent service, informative

my initial query was answered promptly.
after email corres i had a call with Alex, he was lovely to talk with, very informative, explaining everything clearly, no pressure to purchase made sure i understood all the terminology, offered future support, all in all a great experience dealing with both the company and Alex- would highly recommend to colleagues, family and friends

15 April 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Jane

Thank your for your kind words and 5-star rating. I am very happy to hear that the service I provided was prompt, informative and clearly explained. Your recommendation also means a great deal.

Please do remember I am here for year-around support, therefore if you need anything do not hesitate to get in touch.

Alex

Rated 5 out of 5 stars

Great service

15 April 2026
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Reply from Baker Hudson Health Ltd

Shame

Thank you for your positive feedback and 5-star rating.

Please do get in touch should you need anything further.

Matt

Rated 5 out of 5 stars

Stanley is on top of all the issues

Stanley is on top of all the issues, does all the research and gives clear advice. First class.

14 April 2026
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Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your positive feedback and 5-star rating. I am very happy to hear you were pleased with the “First class” service provided.

If you need anything throughout the policy year please do get in touch.

Stan

Rated 5 out of 5 stars

Over 10 years Baker

Over 10 years Baker, Hudson have handled my business efficiently, quickly and in extremely cordial fashion. I cannot recommend them more highly.

9 April 2026
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Reply from Baker Hudson Health Ltd

John

Thank you for your 5-star rating and positive feedback. Receiving such positive feedback from long standing clients like yourself means a great deal. Thank you for your continue business and recommendation.

Michael

Rated 5 out of 5 stars

Quick and efficient service

Customed a plan to what I required. Quick and efficient service. Matt was great.

8 April 2026
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Reply from Baker Hudson Health Ltd

Asim

Thank you for your feedback and 5-star rating. I am happy to hear you were pleased with the policy put in place and the “quick and efficient service” provided.

Please do get in touch should you need anything further.

Matt

Rated 5 out of 5 stars

Very effective service.…

Very friendly and helpful.I identified a good product with a significant saving on current providers renewal price.

7 April 2026
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Reply from Baker Hudson Health Ltd

Allan

Thank you for taking the time to leave your positive feedback and 5-star rating. I am very happy to hear the service I provided was both friendly and helpful. It was a pleasure speaking with you, I am glad I was able to find a good product which saved a significant amount on the premium costs. I look forward to helping again at your next renewal.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Great, personal medical insurance broker!

Alex from Baker Hudson Health has been incredible at every step! He helped secure a brilliant medical insurance product at a great price for us, tailored to our needs as a small business. We really want to look after our team and Alex really helps make this possible. He's really friendly and goes the extra mile for us. Really happy!

1 April 2026
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Reply from Baker Hudson Health Ltd

W Stanley

Thank you for your kind words and 5-star rating. I am very pleased to hear you were happy with the service I provided, and that the policy will fit your companies needs to ensure your team are well taken care of.

Please remember I am here for year-around support, if I do not hear from you in the meantime I will be in contact prior to your renewal.

Alex

Rated 5 out of 5 stars

Very helpful and dealt well with all my…

Very helpful and dealt well with all my questions.

I had confidence in Stanley and would recommend him to my friends

31 March 2026
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Reply from Baker Hudson Health Ltd

David

Thank you for taking the time to leave your positive feedback and 5-star rating. I am pleased to hear the service I provided was helpful and that you would feel confident to recommend my services to your friends.

Please do get in touch should you need anything throughout the policy year.

Stan

Rated 5 out of 5 stars
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

E Christoph

Thank you for taking the time you leave your positive feedback and 5-star rating. I am pleased to hear the advice provided was both “helpful and patient”.

Please do remember I am here for year-around support, therefore if you need anything further, please do get in touch.

James

Rated 5 out of 5 stars

James( the agent )took his time to…

James( the agent )took his time to explain the products/services available.
I felt confident to make an informed decision thanks to the info provided.
Five star service
Can't fault them for anything

24 March 2026
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Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your positive feedback and 5-star rating. I am very happy that you felt the service I provided was “five star” and my advice helped you to feel confident in the decision made.

If you need anything further, please do get in touch.

James

Rated 5 out of 5 stars

Stanley was excellent as always

Stanley was excellent as always

24 March 2026
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Reply from Baker Hudson Health Ltd

H Jones

Thank you for taking the time to leave your feedback and 5-star rating. I am pleased to hear you were happy with the service provided again this year.

Please do get in touch should you need anything through the policy year.

Stan

Rated 5 out of 5 stars

Honest

Sincere and excellent customer service. Straight forward and honest

24 March 2026
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Reply from Baker Hudson Health Ltd

Graham

Thank you for your kind words and 5-star rating. It means a great deal to receive the feedback that you found the service I provided to be “sincere and excellent”.

If you need anything further, please do get in touch.

Matt

Rated 5 out of 5 stars

Polite

Polite, patient and understanding.

19 March 2026
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Reply from Baker Hudson Health Ltd

Thank you for your review and 5-star rating. I am happy to hear the service provided was polite, patient and understanding.

Please do remember we are here for year-around support, if you need anything further, please do get in touch.

Stan

Rated 5 out of 5 stars

Stanley Marshall is very helpful as…

Stanley Marshall is very helpful as well as Nick. I gave information to Nick before Stanley called and everything I mentioned was discussed and has aged to find me a renewal quote with all my requests. It is v easy dealing with this company

18 March 2026
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Reply from Baker Hudson Health Ltd

Jackie

Thank you for taking the time to post your feedback and for giving us a 5-star rating. It was a pleasure speaking with you and I am very happy to hear that you were happy with the service provided and the outcome obtained.

If you need anything throughout the policy year, please do get in touch.

Stan

Rated 5 out of 5 stars

Options clearly explained and actioned…

Options clearly explained and actioned accordingly

16 March 2026
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Reply from Baker Hudson Health Ltd

Paul

Thank you for your feedback and 5-star rating. I am pleased to hear everything was explained clearly.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Ronny

Thank you for your review and 5-star score. I am happy to hear the advice I provided was both quick and comprehensive.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Proactive, professional, independent advice

Proactive, professional, independent advice, providing us with ready access to alternative quotes and a premium reduction whilst securing enhanced covers.

27 February 2026
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Reply from Baker Hudson Health Ltd

Mr Betts

Thank you for your positive feedback and 5-star rating. I am very happy to hear you continue to be happy with the service provided. Hearing that the service I provided again this year was proactive and professional means a great deal.

Please do get in touch should you need anything further throughout the policy year.

Stan

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Very knowledgeable

27 February 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Sam

Thank you for you feedback and 5-star rating. I am pleased to hear the service I provided was both quick and efficient.

Please do remember I am here for year-round support, therefore if you need any advice please to get in touch.

James

Rated 5 out of 5 stars

Premium renewal

I have always had a very good service from the contacts in the office and have been treated with the upmost respect despite being an elderly lady. Every year work is carried out to make sure the premium I am asked to pay is the lowest that can be achieved for which I am grateful

24 February 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

S Fiddies

Thank you for your positive feedback and 5-star rating. Receiving such positive feedback from long standing clients like yourself means a great deal so thank you. It is always a pleasure speaking with you and I am happy that you continue to be happy with the service we provide.

Please do get in touch should you need anything further.

Nick

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