I bought lovely Christmas cups for my Junior Infant class. Sadly website said delivery in 2 days but they didn't arrive until 23rd Dec. Too late for me to give to the children. Had to run to Smyths to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Arts & Crafts
Craft Activities
Toys
OFFERS
Contact Us
We think it should be easy for parents, teachers and most importantly kids, to fulfil their creative potential with access to fun and educational craft activities at a great price. That’s because inspiring young creatives with educational play ideas will get them thinking and learning from the very beginning.
We stock a huge range of arts and crafts supplies that make play-based learning straightforward and enjoyable for all the family. Plus, we have hundreds of free craft projects and fun themed printables too - because we love helping kids achieve!
With over 75% of products exclusive to Baker Ross, there’s nowhere better to shop for your arts and crafts essentials or party supplies. Designed with kids in mind, our toys, craft kits and imagination boosting activities bring fun and learning together so everyone, everywhere can experience the creative joy of arts and crafts.
All products sold by Baker Ross Limited come with a money back satisfaction guarantee. Therefore, if for any reason you are not happy with your order or a product, simply return it to us within 28 days of receipt for a full refund of the goods value or an exchange.
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the quality was not great, delivery was long but most of all i was stupid to think this was a company based in ireland

Reply from Baker Ross Ireland

Reply from Baker Ross Ireland
Easy use website ,quick and efficient ordering process and fast delivery

Reply from Baker Ross Ireland
Two of the ceramic items were broken in their boxes. Stuff like that should be bubble wrapped before delivery.

Reply from Baker Ross Ireland
Everything arrived in perfect condition and on time. Everything was as seen on the website.

Reply from Baker Ross Ireland
first of all I thought I was dealing with an Irish company as I saw Baker Ross Ireland. secondly you say that the delivery time is 3/4 working days, no mention that it would take longer for customers out the UK the item was not received on time to take to the UK as a gift. I was charged customs charges
Ive had to send it anyway to the UK and incurred another 9 euro in postage charges. All this would not have happened if you were transparent in the first place
will not order anything again.

Reply from Baker Ross Ireland
I bought some craft materials for a birthday party and they were a big hit. Package arrived as per delivery schedule also.

Reply from Baker Ross Ireland
A perfect efficient service and everything readily available. Good quality product.

Reply from Baker Ross Ireland

Reply from Baker Ross Ireland
I ordered some items and they were sent to me no
problem.I got a call from the courier (which I thought was a scam)Unfortunatly my order went back to
Baker Ross.I contacted them and told me what had
happened and before I checked my phone the next
day there was a credit in my bank for the amount
I paid. A company I would recommend.

Reply from Baker Ross Ireland
Excellent service and delivery. Delighted to have found this Website

Reply from Baker Ross Ireland
Very happy with my purchase i always order from this shop and they never dissapoint

Reply from Baker Ross Ireland
This is an excellent product and is enjoyed by teachers and children

Reply from Baker Ross Ireland

Reply from Baker Ross Ireland
I have not got my order yet can you explain the delay to me .thankyou.

Reply from Baker Ross Ireland
The delivery was prompt but with the supply of goods you attached discount code valid for 6 hours (in other words your package arrived on 5th September - I received it around 6 p.m. on arrival from work, the discount code was valid till 5th September midnight - for 6 hours !!!). This was disgusting as I was treated as complete fool. Therefore overall experience with the Bakerross.ie purchase is very poor.

Reply from Baker Ross Ireland
As usual, excellent service and communication. Quality products.

Reply from Baker Ross Ireland
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.