Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... See more
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Herbert did a fantastic job of serving me, and gave great advice about sizing. I couldn't be happier with my Trek Checkpoint. It is perfect for the bikepacking event I am doing in Spain later this m... See more
I recently bought a new bike from Balfe's Bikes and overall I was really happy with the service I received. They were v helpful in helping me think through which bikes I wanted to test ride and makin... See more
The manager was very flexible and helpful I have ordered a bike Friday evening and I could collect it the next day which is very rear and great The staff in a shop also helpful and friendly First t... See more
Company details
- #61 of 95 best companies in Bicycle Shop
- #59 of 124 best companies in Activewear shop
- #21 of 31 best companies in Bicycle repair shop
- #40 of 62 best companies in Bike accessories store
- #14 of 23 best companies in Road Cycling
About Balfe's Bikes - Chiswick
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, United Kingdom
- 02038701005
4.7
Excellent
742 reviews
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The manager was very flexible and…
The manager was very flexible and helpful I have ordered a bike Friday evening and I could collect it the next day which is very rear and great
The staff in a shop also helpful and friendly
First time with a Balfie’s and really pleased with they service
28 June 2026
Perfect bike buying experience.
Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle holder free of charge when picking the bike up. Couldn’t be any happier with them, will be going again.
22 June 2026
Herbert is a legend
Herbert did a fantastic job of serving me, and gave great advice about sizing. I couldn't be happier with my Trek Checkpoint. It is perfect for the bikepacking event I am doing in Spain later this month, and it was great to be served by someone who is just as passionate about multi-day epics overseas. Thanks Herbert!
13 June 2026
Helpful front of house staff
Helpful front of house staff
Speedy service
Good atmosphere
Parking
Thanks
22 June 2026
Excellent service
I fell in between two sizes and staff were extremely helpful and patient. Also, bike mechanics are second to none. Bike was dialed to the max. Good stuff!
13 June 2026
Excellent service from the staff…
Excellent service from the staff especially Herbert who gave me a lot of time and helpful information. He was very patient with me as he set me up with my first pair of cycling cleats on the trainer. He gave me confidence and a lot of useful tips. Thank you.
13 June 2026
reassuringly helpfull
16 June 2026
Great experience
13 June 2026
I recently bought a new bike from Balfe's Bikes - Chiswick.
I recently bought a new bike from Balfe's Bikes and overall I was really happy with the service I received. They were v helpful in helping me think through which bikes I wanted to test ride and making suggestions. A few minor hiccups but these were sorted. Really friendly (and knowledgeable) staff. Thanks!
7 June 2026
Helpful and friendly service
10 June 2026
The service was amazing especially…
The service was amazing especially Jerrie, served us with patience and he explained to us clearly I was so impressed overall Balfe’s bikes is great!
7 June 2026
Helpful and experienced
The team are always happy to help and provide an excellent service. Every time I take my bike into the store it comes out like new.
Thanks for looking after my bike!!
31 May 2026
Excellent customer service in Chiswick…
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted through different racks for me and the mechanics were able to fit it for me too. Other team members were also friendly and welcoming. Balfe’s have a great vibe of listening and caring about their customers. Great experience all round.
6 June 2026
Unprompted review
Great shop
The customer service was great, and the bike was ready ahead of schedule!
Thank you.
30 May 2026
Team were great
Team were great, listened to what I wanted, sourced it and then fitted it for me.
24 May 2026
Excellent customer service
Excellent customer service, fantastic selection of lovely bikes and gear - it's the best bike shop around.
I just had some work done to my bike which I requested to be done before I go away with it on holiday and they turned it around super quickly, so thanks very much guys, you are the best!
3 June 2026
Unprompted review
Sorted out my 6-year old e-Brompton
Sorted out my 6-year old e-Brompton, which had a wobbling battery mount and a problem with the electronics. Back to new and as good as I remember it.
23 May 2026
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