Balfe's Bikes - Streatham Reviews 

Always speedy, helpful and thorough.
Bill is always in line with your estimate.
Thanks for keeping us on the road over recent years!

Booking the service was a good experience — the lady who booked me in was clear, helpful, and explained what to expect. I knew the bike would need a fair bit of work as it’s older and well used, and the quote (just under £400) seemed reasonable after I called to check which items were actually necessary.
When I collected the bike, I was told the rear derailleur was “a little bit sticky” and to keep an eye on it. Unfortunately, it turned out to be far worse than expected, with constant gear slipping — especially when riding out of the saddle.
The new gear cables were also fitted without a handlebar barrel adjusters, which made fine adjustment difficult. With the gears slipping, chain rub on the front derailleur, incorrect rear derailleur limit settings, and the remaining adjuster almost out of thread, I had no choice but to fix it myself. I didn’t take it back as I couldn’t be without my bike for another week (its my commuting bike) and didn’t want to risk being charged for adjustments.
The rest of the service was good, but gear shifting is a key part of any bike service, and it’s frustrating that this was missed. It’s a shame, as the location is convenient and I was considering bringing my other bike here in future.

Super quick at fixing and servicing my bike. Great price too. Thank you

Walked in with a flat tyre. Fixed within 20 mins. Very knowledgeable when I asked questions relating to upgrades and servicing etc ..

Product arrived a month after I ordered it even though they mentioned that it would come within 5 days of buying. I had to chase several times and when the product arrived I was only informed after I called again

Great shop helpful staff, well stocked, cant ask for more!

Great advice and friendly staff.
A local bike shop is needs is so much better than online shopping.

Always received great service from Balfe's. Used them for all my cycle needs - from maintenance to new parts

Feel v lucky to have them around the corner. Have gone above and beyond. A brilliant experience.

My name is Shereef Mytheen. On 23/12/2025, my bicycle got a puncture, and I went to this shop to fix it. They replaced the tube. After one week, it got punctured again, so I returned, and they changed the tube again.

After riding a short distance, the tyre got punctured again. I went back, and they replaced the tube once more. The next day, the tyre was punctured again, and I had to push my bicycle home.

The following day, I went to another shop. They replaced the tube and fixed the real problem. The shopkeeper told me that if the issue had been checked properly the first time, this would not have happened.

I am sharing my experience so that when a customer comes in, the problem is checked carefully and solved properly.

Very good, very transparent about what needed doing, pricing seemed fair, and they did a good job of explaining what had been done, for someone like me who doesn’t speck bike jargen. And got the bike turned around really fast. Will be my main go to bike shop from now on.

It was very quick to book in a service and Balfes did everything needed. Everyone is friendly and helpful. So great to have such a local bike shop. Can highly recommend!

The team at Balfe’s bikes in Streatham were so incredibly helpful, absolutely going above and beyond for me, especially Rebecca who put in a huge shift supporting me with an issue with my cycle to work voucher. I also had an issue with my gears today and the team in Kingston helped me no questions asked.

Awesome service all round, thank you!

I booked for a full service but was told I probably didn't need that and could downgrade to general service. My bike was ready to collect by the evening. Very happy.

I ordered a bike basket for in-store collection after the website indicated it would be ready in four days (22nd December). When I went to collect it, the item was not available, so I had to change it for a different model. Unfortunately, the alternative was not the same quality and was more expensive. Although the sales advisor kindly charged me the original price, I was still disappointed with the situation. I felt I had no real choice but to accept the replacement, as otherwise I would not have had a present for my daughter

Good products, great service

Accepted my bike same day. Very careful assessment and only fitted essential parts....the price was very reasonable...and they cleaned the bike, which was returned as new.

The staff were pleasant, and I was able to use my Cycle Scheme voucher. However, I explained at the time of making the deposit for a test ride that I would like my money back afterwards, as I would be using Cycle Scheme and I was not sure how long it would take my employer to fund this. I had to chase this refund for several weeks, being pressured to let Balfe's keep it in order to hold the bike.
I also got several emails to chase up the Cycle Scheme voucher, even though I had advised it was out of my hands -- when I complained, I was told this was automated.

Finally, I had arranged for the bike and accessories to be fully assembled upon, collection, but when I arrived to collect the bike this had not been done, and I had to wait at a nearby coffeeshop for an hour before I was able to take the bike home.

My experience was not terrible, but there is definitely room for improvement. One should expect a smoother transaction when spending several thousand pounds on a bicycle.