Ballyrobert Gardens Reviews 357

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have ordered 6 spring bulbs whilst 4 out of 6 from my delivery were correct and the other 2 weren't. They quickly rectified the error and sent out 2 correct ones without fuss after I notified them.... See more

Rated 4 out of 5 stars

Efficient service sending well packaged plants. Also beautiful garden . Took one star off as I had earmarked a few plants ( or thought I had !) that were not immediately available and hoped to... See more

Rated 5 out of 5 stars

This is the second garden I've had where I've got plants from Ballyrobert Gardens. The last one was virtually a pond and conditions here couldn't be more different . Plant descriptions are most hel... See more

Rated 5 out of 5 stars

Another fabulous delivery from Ballyrobert. All the plants I've bought for them previously have grown away really well, and today my latest order arrived at warp speed - all beautifully packed (no pla... See more

Company details

  1. Nursery
  2. Garden centre

Written by the company

We are currently pursuing a path of world domination of the global markets. The first phase of this plan involves selling quality herbaceous perennials. All subsequent phases of this world domination plan are top secret, obviously.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased. Highly recommended source for plants.

I've been visiting the Ballyrobert Gardens website occasionally for their nice plant descriptions and photos. Also, plants that they note to grow well for them will probably grow well for me too, so their recommendations are valuable.

I placed my first order with Ballyrobert Gardens early on Tuesday morning, and had the plants in my hands on Wednesday morning. My plant orders from two other garden shops, made at the same time, haven't even been despatched yet!

The plants were packed carefully and arrived without any damage. The little roll of sweets with the plant passports printout is a nice touch. I'm assuming it wasn't something meant for the plants, as I ate them while enjoying the first heavy rain in a couple of weeks :D

Ballyrobert Gardens will be first on my list for new plants. Hopefully there will be fewer of the dreaded plant variety called 'sold out' next time, though I can see why the site is a popular source of plants. I just need to time my order better.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Top notch plants and service

This is the second garden I've had where I've got plants from Ballyrobert Gardens. The last one was virtually a pond and conditions here couldn't be more different . Plant descriptions are most helpful not to mention at times hilarious so thanks for helping this very amateur gardener look like she knows what she's doing!
The service provided is excellent as plants arrive quickly, are healthy, and establish well.

Alex. Co, Down

8 April 2025
Unprompted review
Rated 5 out of 5 stars

My first port of call for any plants

My first port of call for any garden plants, of which they have a fantastic selection. Their delivery has always been quick and their quality has been excellent, in spite of the distance involved. Their marketing is witty and informative and is my idea of an excellent company.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

BallyRobert Rocks!

Fantastic Company to deal with and to keep! They go the extra mile and certainly know what they are on.
Service, quality, packaging, delivery all impeccable. Will be going back to this friendly firm even if I cannot get there in person, and can savour their website any time we like! Alan - Ceredigion/Wales

8 April 2025
Unprompted review
Rated 2 out of 5 stars

'Plants' not described accurately

'Plants' were packed well and arrived quickly. A cornus and two roses were small but perfectly acceptable for the price. However, Thalictrum plants (£4.99 each) were seedlings and Veronicastrum (£2.99 each) were tiny softwoood cuttings. All will require growing on for some time before they could be described as plants or be suitable for planting out. They were not correctly described on the website. Some four weeks after delivery and despite nurturing, it is not clear that I will get any Veronicastrum - the tiny cuttings look very unpromising.
Had these been described accurately as required, I would not have ordered them.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Great nursery

Great nursery. Efficient, accurate plat deliveries to Scotland. Excellent website. Delighted to have found Ballyrobert and to be a customer!

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality, service...and value!!

I have ordered from Ballyrobeet twice now...and I'm really impressed....with both the quality and size of shrubs, but also the service! It was quick and so well packed
..and the planting instructions were just great! We live in Southern Ireland and they will be my "go to" from now on!! Thanks so much! Claire Healy

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Best nursery anywhere

Excellent plants, very well packaged, lightening delivery speed, excellent prices and very friendly, knowledgeable staff, again and again and again. Probably the best mail order nursery on the planet

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

A great website clear pictures and helpful details.
The healthy plants were very well packed and arrived promptly 2 days from N. Ireland to NW. England fantastic!
I highly recommend Ballyrobert Gardens and will be ordering again soon.
The sweets were a lovely treat!! Many thanks.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

An amazing service

An amazing service! My plants (2 x Persicaria Vacciniifolia) arrived in the West Midlands, from Northern Ireland much faster than some items purchased locally. The plants were much larger than expected and were so well packed that not a drop of compost was spilled. A lovely thought by Ballyrobert Gardens was the extra touch of a packet of sweets, these were enjoyed whilst planting.
Thank you all at Ballyrobert, you'll be well recommended, and I'll be back!

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Just brilliant …

I've had 4 plants now from Ballyrobert Gardens. All have arrived quickly, very well packaged with the emphasis on environmentally friendly packaging. The plants themselves have arrived in excellent condition, disease and pest free. With a small hand written note on the shipping order and even a packet of sweets! The website is user friendly, and prices and delivery charges are very reasonable. What more could one want? Customer service is excellent, I won't hesitate to buy my plants here and recommend Ballyrobert Gardens. Thank you for an excellent service

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly communication

Very friendly communication; plants so healthy and well packed that they arrived safe and sound in Berlin, Germany. I never believed they would grow so quickly and even flower so soon. Thank you.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

First class

Easy website to use, clear pictures and detailed descriptions. Exceptional order/delivery time. Plants really well packed, of a very high standard, look super healthy, can't imagine there will be any problem getting them growing. Really nice humour included free of charge! Probably the best website I've ever used for plants, and I've used a lot.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

My favourite nursery for buying…

My favourite nursery for buying perennials! Loads of information about plants, a wide selection and a unique packaging method which is really impressive, and speedy. Love the Ulster humour too!

26 June 2024
Unprompted review
Rated 5 out of 5 stars

A repeat customer’s thoughts on Ballyrobert Gardens ……

Ballyrobert Gardens: I am a repeat customer and find their website and newsletter contain lots of valuable plant information. They offer a one year guarantee on all their plants and their despatch and delivery times are amazing. My latest order was placed Friday lunchtime and delivered the following Monday morning, complete with planting guidance and care booklet.
All the plants I have purchased have been very well established and ready to grow.

24 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look