I have ordered 6 spring bulbs whilst 4 out of 6 from my delivery were correct and the other 2 weren't. They quickly rectified the error and sent out 2 correct ones without fuss after I notified them.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Efficient service sending well packaged plants. Also beautiful garden . Took one star off as I had earmarked a few plants ( or thought I had !) that were not immediately available and hoped to... See more
This is the second garden I've had where I've got plants from Ballyrobert Gardens. The last one was virtually a pond and conditions here couldn't be more different . Plant descriptions are most hel... See more
Another fabulous delivery from Ballyrobert. All the plants I've bought for them previously have grown away really well, and today my latest order arrived at warp speed - all beautifully packed (no pla... See more
Company details
Written by the company
We are currently pursuing a path of world domination of the global markets. The first phase of this plan involves selling quality herbaceous perennials. All subsequent phases of this world domination plan are top secret, obviously.
Contact info
154 Ballyrobert Road, BT39 9RT, Ballyrobert, United Kingdom
- 02893440101
- information@ballyrobertgardens.com
- www.ballyrobertgardens.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Romneya Coulteri order
Ordered Romneya Coulteri from Ballyrobert due to good pricing and it was despatched and arrived very quickly. Plant was very healthy and well packaged so undamaged on arrival. Received updates on despatch etc and appreciated the Bob Marley lyrics and sweeties 😉
Would thoroughly recommend and I shall certainly be ordering again. Nice one!
Excellent
I was a bit apprehensive about buying plants on line but can't praise Ballyrobert gardens enough. The plants arrived quickly, well packed and in excellent condition and are thriving well in my garden. The service is excellent and the personal touches put a smile on my face 😊 The website is amazing, so much choice and useful information, all given with a touch of humour. Well done and thank you to you all I will be back
Great Experience
My first time using this company and am delighted to say I am very pleased with the outcome. Plants arrived well packaged and in great condition. Fast delivery at a good price. Would highly recommend Ballyrobert Gardens.
A great company and service
Wonderful service and wonderful plants. Everything arrived really quickly and was well packed. A very personal touch to their communications that makes you feel valued. Really good prices and postage costs. Highly recommended.
Excellent service and good value
Excellent service and good value . Friendly and humerus communication
Excellent speedy service as always
Excellent speedy service as always. I really like the descriptions and helpful advice with planting out . I'm still very much at the beginning of a plant learning journey so feel am well supported with Ballyrobert Gardens. Would not choose plants from anyone else as there is real sense of care and consideration from them. The plants arrive in fantastic condition. They have replaced a few that did not survive the year with no quibbles.
Feels like a visit to a proper plant nursery...
I've used Ballyroberts Gardens a number of times over the past few years - typically because I'm looking for a specific variety of a specific plant. Here's what I've learnt:
Initially I was concerned about the fact that the nursery is based in Northern Ireland and that this could result in travel times/delays that might affect the condition of the plants when they arrived. In reality, all of the plants I've had from them have arrived in better condition than plants that have come from suppliers on the mainland.
They always seem have a great selection of choice varieties as opposed to the stuff that nurserymen find easy and profitable to grow.
The plants are reasonably priced compared to other suppliers - even with the flat rate £3.99 delivery (which for us is typically less that the cost of fuel to travel to a nursery).
They have elevated biodegradable plant packaging to an art form. The plant arrives in good condition, it gets a soak and goes in the ground. All the packaging then goes straight in the compost.
They do a good line in Plain English in all their communications - their "Planting Instructions" being a case in point. There's care and thought gone into this.
Not that I've ever needed to use it, but it's reassuring to know that they offer a 1 year plant guarantee.
Buying plants form Ballyroberts always feels a visit to an old-school plant nursery - good plants raised and sold by knowledgeable and helpful staff. My kind of nursery.
Very good. Will use again.
Bought 42 small plants online and they arrived within days which is impressive at this time of year. Well packed and all in good condition. 3 plants were missing but customer service was very good and sent them out as soon as I contacted them. I will definitely use them again. Lots of interesting plants on their website. Thank you.
Great plants
Good communication. Plants arrived very quickly, in great condition and thoughtfully packed. Very reasonable prices too. Thankyou so much
The best ever plants.
Just a very big thank you to you all at Ballyrobert Gardens for your very prompt attention to my order which was placed on 18th April and arrived to me on the 22nd April. The plants were in perfect condition and extremely well packed in fully recyclable packaging. I will not hesitate to use you again and will definately recommend you to anyone looking to buy really lovely plants at a very reasonable price.
Oh, and the sweeties, hand written note and care guide is a lovely personal touch.
⭐️⭐️⭐️⭐️⭐️. Many thanks Ian
Great stuff - heartily recommended
Healthy plants, expertly packaged and promptly delivered. I love Ballyrobert's house style: whimsical but authoritative at the same time.
I really cannot fault this company
I really cannot fault this company, they are great to buy from and it feels as though you are buying from a company that really cares about plants and their customers. I have bought from them several times now and each time they are of super quality, good value, speedy delivery and carefully packed. I also appreciate their recyclable packaging, no spending ages peeling off plastic tape from the cardboard before putting in the recycle bin. I turn to them now as default when I want something and will most definately be buying again. Well done all of you.
Simply the best!
I have bought many plants from Ballyrobert Gardens over the years - firstly on eBay and now from their own website. It is such a pleasure to buy from them as they send out super plants at record breaking speed, paying careful attention to quality and packing. This is how excellent sellers should be - faultless - and the sweet touch of the messages and Love Hearts are the icing on a perfect cake. I love buying from them!
Totally recommend
I ordered Monday evening and my plants arrived Thursday lunchtime. The plants are so healthy and they were perfectly packed. All the packaging was recyclable or compostable, happy days. Inside was a lovely personalised note and a small packet of love hearts. What service.
A rare gem!
I've been ordering from Ballyrobert for years and they never cease to bring a smile to my face with their warmth and generosity. What are rare joy to find a company that responds with such care to every order, big or small. And they keep investing in customer experience - after all this time they are still putting little sweeties in the box with your plants and a kind handwritten note, and now the cutest and most accessible care guide leaflet with a little caterpillar on it!
The plants are excellent quality and well chosen for the uk, and the website is fab, but it's the warmth and accessibility I love most of all - Ballyrobert is such an encouragement for everyone to experience the joy of plants!
Excellent all round
Placed an order on Sunday and it was with me on the Tuesday. Quick and efficient, with updates and tracking. Quality plant, as well as excellent packaging and P&P rates. Highly recommended and many thanks.
recommend this company 100%
I wanted snowdrops and this company quickly supplied a perfect product, they arrived in great condition with sweeties, I'd recommend this company 100%
Wholeheartedly recommended
Hard-get-plants delivered in perfect condition within 2 days of order. Highly recommended
Happy to recommend this site for specialist plants.
My plants arrived by courier, ingeniously and securely packaged, only 48 hours from date of ordering. They are in excellent condition. Looking forward to seeing them flower next season. Delighted with my purchase. Ballyrobert Gardens have an excellent range of unusual and specialist plants. Happy to recommend this site.
A fantastic service!
I placed an order but had to delay its arrival as I was on holiday. Sometimes this can be difficult for mail order deliveries - not for Ballyrobert gardens. Lyndsey organised it seamlessly. My plants arrived yesterday (N. Ireland to Kent) in excellent condition and sustainably packaged. And a packet of Love Hearts to boot - what a great service! Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








