We previously had flooring from them and had a pack left over si made sense emeto use that and buy more for a second toom. The showroom staff were very helpful working out exactly how much needed... See more
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Review summary
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Reviews shaping this summary
I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm... See more
Bamboo is a sustainable material and we have done several eco houses in tiger bamboo flooring and bamboo parquet flooring. Bamboo is 2 x harder than oak and the product is solid wood so can be sanded... See more
This will be the 3rd time ( and second house ) I've used bamboo flooring company to order engineered parquet. It's beautiful, hard wearing , easy to lay and a cinch to look after. If you're wonderin... See more
Company details
- #16 of 88 best companies in Flooring Shop
- #16 of 39 best companies in Flooring contractor
- #8 of 39 best companies in Wood and laminate flooring supplier
- #12 of 33 best companies in Wood Supplier
Written by the company
The Bamboo Flooring Company, established in 2004, is a UK distributor and retailer based in Leicestershire. The company supplies solid, strand-woven, and engineered bamboo flooring, alongside Hempwood, matching profiles, and general wood floor care products. As a direct importer, the business serves residential and commercial markets across the UK mainland. Our extensive product range includes solid, strand-woven, and engineered bamboo flooring, alongside innovative Hempwood® options. We provide various installation profiles, including Tongue & Groove and Uniclic® systems, available in distressed, matt, and satin-matt lacquered finishes. To complete your installation, we stock compatible underlays, solid bamboo profiles such as skirting and stair nosing, and adhesives from trusted brands like Sika and Elka. For long-term maintenance, we supply general wood treatments from Bona. We offer free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our 1300ft² warehouse, free flooring samples, and a price match guarantee. Many of our bamboo products carry full 100% FSC® certification (FSC-C109654). Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Contact info
Unit 5 Euston Street, LE2 7ST, Leicester, United Kingdom
- 01162741050
- customerservices@bambooflooringcompany.com
- www.bambooflooringcompany.com
4.8
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good item great service
15 June 2026
Sales teams help and support was good
15 June 2026
Full satisfaction from beginning to end.
17 June 2026
Excellent staff and product
Excellent staff and product. Lots of practical advice and patience. Brilliant value.
16 June 2026
The Free samples arrived in good time
The Free samples arrived in good time. We are now evaluating which one we might order.
15 June 2026
The best experience for solid wood flooring
It has been a great pleasure buying, installing and enjoying the solid bamboo flooring. The communications have been excellent, I had to replace a couple of things and all went seamlessly. I will definitely be back for more.
19 October 2025
Unprompted review
Very good customer service
10 June 2026
Don't think twice and buy!
This will be the 3rd time ( and second house ) I've used bamboo flooring company to order engineered parquet. It's beautiful, hard wearing , easy to lay and a cinch to look after.
If you're wondering whether to try bamboo flooring, I couldn't recommend this company and their products more.
3 June 2026
Outstanding service- very fast response…
Outstanding service- very fast response and great samples
1 June 2026
Super helpful staff and delivery was…
Super helpful staff and delivery was early! Couldn’t recommend these guys any more!
30 May 2026
Very good service
22 May 2026
100% from order to arrival of
100% from order to arrival of
Bambo floor, brilliant would use again
22 May 2026
Nosings don't match the boards
Nosings don't match the boards. Nosings are bent. Both are 14mm thick but when put together there is a step on the connection. I am really disappointed. Don't buy!!!
24 April 2026
Reply from Bamboo Flooring Co
Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We take all customer concerns seriously and would appreciate the opportunity to learn more and make things right. Please contact our Customer Service team directly at customerservices@bambooflooringcompany.com so we can assist you further and address your concerns.
I would definitely buy again…
I have bought Bona products from The Bamboo Flooring Company on numerous occasions. The products have always been well packaged, delivered on time and any support has been excellent over the phone and by email. Good prices too!
22 May 2026
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