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Bamboo Flooring Co Reviews 

4,166
•
TrustScore 5 out of 5

4.8

Flooring Shop
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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and long-lasting durability of the bamboo flooring products, finding them truly wonderful to look at and very easy to install. Many people regularly recognize and appreciate the swift delivery times and the exceptionally helpful support team ready to assist with modifying orders. However, some customers also noted occasional problems with external courier services causing shipment delays or splitting deliveries across multiple days. A few reviewers additionally experienced frustrating issues with receiving damaged planks upon arrival or accessory parts that did not match correctly.

What people talk about most

Product

People report high satisfaction with the product, describing it as gorgeous, hard-wearing, and easy to... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages consistently arrive on time... See more

Quality

Consumers find quality to be positive, frequently highlighting that the flooring is hard-wearing,... See more

Order

Users describe positive interactions with order, highlighting an easy, efficient, and helpful overall... See more

Service

Customers had positive experiences with service, highlighting fast and efficient interactions with a helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We previously had flooring from them and had a pack left over si made sense emeto use that and buy more for a second toom. The showroom staff were very helpful working out exactly how much needed... See more

Rated 5 out of 5 stars

I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm... See more

Rated 5 out of 5 stars

Bamboo is a sustainable material and we have done several eco houses in tiger bamboo flooring and bamboo parquet flooring. Bamboo is 2 x harder than oak and the product is solid wood so can be sanded... See more

Rated 5 out of 5 stars

This will be the 3rd time ( and second house ) I've used bamboo flooring company to order engineered parquet. It's beautiful, hard wearing , easy to lay and a cinch to look after. If you're wonderin... See more

Company details

  1. #16 of 88 best companies in Flooring Shop
  2. #16 of 39 best companies in Flooring contractor
  3. #8 of 39 best companies in Wood and laminate flooring supplier
  4. #12 of 33 best companies in Wood Supplier

Written by the company

The Bamboo Flooring Company, established in 2004, is a UK distributor and retailer based in Leicestershire. The company supplies solid, strand-woven, and engineered bamboo flooring, alongside Hempwood, matching profiles, and general wood floor care products. As a direct importer, the business serves residential and commercial markets across the UK mainland. Our extensive product range includes solid, strand-woven, and engineered bamboo flooring, alongside innovative Hempwood® options. We provide various installation profiles, including Tongue & Groove and Uniclic® systems, available in distressed, matt, and satin-matt lacquered finishes. To complete your installation, we stock compatible underlays, solid bamboo profiles such as skirting and stair nosing, and adhesives from trusted brands like Sika and Elka. For long-term maintenance, we supply general wood treatments from Bona. We offer free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our 1300ft² warehouse, free flooring samples, and a price match guarantee. Many of our bamboo products carry full 100% FSC® certification (FSC-C109654). Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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How this company uses Trustpilot

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4.8

All reviews

(4,166)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Delivery was fine

Delivery was fine
Only 1 thing stops me giving 5 stars: the non-recylable expanded polystyrene packing inside the (recyclable) cardboard box. Would appreciate eco-friendly packing

11 May 2026
Rated 5 out of 5 stars

So amazing and easy from start to finish

Bamboo Flooring Co offered an amazing experience from our first research to customer service and delivery.
We opted for the UniClic bamboo floors and could not have been happier.
Choosing the right flooring, knowing what to order, delivery, installation all went smoothly. We installed the floor ourselves in three rooms, it was so easy.

We ended up having 4 boxes left over that after speaking to the customer service team we could still return outside the 30 days as we were heading the showroom way just 1 1/2 weeks after the 30 days were up and they still took the boxes back.

We love having natural floors, that are sustainably sourced at an amazing value for money.

Thank you so much to the whole Bamboo Flooring team for all you do for your customers and the environment!

1 April 2026
Rated 5 out of 5 stars

Great product, iffy delivery.

Great product, very easy to lay and cut. The only issue for me was that their delivery company, pallet line, did not give a delivery time which was inconvenient. This happened to me on the three occasions that I ordered pallet sized deliveries.

27 April 2026

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