Banner for Bamboo Flooring Co
Bamboo Flooring Co logo
Visit website

Bamboo Flooring Co Reviews 

4,168
•
TrustScore 5 out of 5

4.8

Flooring Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and long-lasting durability of the bamboo flooring products, finding them truly wonderful to look at and very easy to install. Many people regularly recognize and appreciate the swift delivery times and the exceptionally helpful support team ready to assist with modifying orders. However, some customers also noted occasional problems with external courier services causing shipment delays or splitting deliveries across multiple days. A few reviewers additionally experienced frustrating issues with receiving damaged planks upon arrival or accessory parts that did not match correctly.

What people talk about most

Product

People report high satisfaction with the product, describing it as gorgeous, hard-wearing, and easy to... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages consistently arrive on time... See more

Quality

Consumers find quality to be positive, frequently highlighting that the flooring is hard-wearing,... See more

Order

Users describe positive interactions with order, highlighting an easy, efficient, and helpful overall... See more

Service

Customers had positive experiences with service, highlighting fast and efficient interactions with a helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We previously had flooring from them and had a pack left over si made sense emeto use that and buy more for a second toom. The showroom staff were very helpful working out exactly how much needed... See more

Rated 5 out of 5 stars

I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm... See more

Rated 5 out of 5 stars

Bamboo is a sustainable material and we have done several eco houses in tiger bamboo flooring and bamboo parquet flooring. Bamboo is 2 x harder than oak and the product is solid wood so can be sanded... See more

Rated 5 out of 5 stars

This will be the 3rd time ( and second house ) I've used bamboo flooring company to order engineered parquet. It's beautiful, hard wearing , easy to lay and a cinch to look after. If you're wonderin... See more

Company details

  1. #16 of 88 best companies in Flooring Shop
  2. #16 of 39 best companies in Flooring contractor
  3. #8 of 39 best companies in Wood and laminate flooring supplier
  4. #12 of 33 best companies in Wood Supplier

Written by the company

The Bamboo Flooring Company, established in 2004, is a UK distributor and retailer based in Leicestershire. The company supplies solid, strand-woven, and engineered bamboo flooring, alongside Hempwood, matching profiles, and general wood floor care products. As a direct importer, the business serves residential and commercial markets across the UK mainland. Our extensive product range includes solid, strand-woven, and engineered bamboo flooring, alongside innovative Hempwood® options. We provide various installation profiles, including Tongue & Groove and Uniclic® systems, available in distressed, matt, and satin-matt lacquered finishes. To complete your installation, we stock compatible underlays, solid bamboo profiles such as skirting and stair nosing, and adhesives from trusted brands like Sika and Elka. For long-term maintenance, we supply general wood treatments from Bona. We offer free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our 1300ft² warehouse, free flooring samples, and a price match guarantee. Many of our bamboo products carry full 100% FSC® certification (FSC-C109654). Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,168)

236 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The Bamboo floor Co

The Bamboo floor Co, always reply quickly to our request with understanding and Professionalism, suggestions and clarity.

27 April 2026
Rated 5 out of 5 stars

Brilliant company

It took weeks to decide on our living room flooring but as soon as we came across the Bamboo Flooring Company, the decision was easy. Fabulous choice of flooring, excellent customer service, great advice and perfectly timed delivery. An absolute pleasure to deal with.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Always replying to the emails ..just…

Always replying to the emails ..just some guy over the phone wasn't very pleasant to talk too as his answers were always short and blunt didn't seem like he really want to appreciate that you are interested that u want to buy from them and spend your money on their products but another guy neil was ever so nice and polite ..so thanks to him i decided to buy flooring from this company ..really good quality and happy with it ..highly recommend it

15 April 2026
Rated 5 out of 5 stars

Very happy wife

The web site was easy to follow and the advice i was given by the staff was excellent and very helpful.
My wife wasn't to sure about it to start with both lives the finish floor
Product is nice to work with .

4 April 2026
Rated 5 out of 5 stars

Only ordered some free samples but they…

Only ordered some free samples but they arrived quickly, well packaged and a good size sample. Easy to order and good choice. Not sure if going to order flooring as yet as still deciding when to do it and what style. Would go back to Bamboo Flooring Co...

1 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look