Amazing customer service :) Nikki was especially helpful in sorting out any issues I had incredibly quickly and easily. Thank you team!
Company replied
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Amazing customer service :) Nikki was especially helpful in sorting out any issues I had incredibly quickly and easily. Thank you team!
Company replied
I ordered embroidered logo clothing as we have just set up our own charity for disabled dogs. I ordered from two companies so I could compare and Banana Moon is by far the best! The clothes came qui... See more
Company replied
Great communication throughout the order. Thank you Mon for all your help and advice. Speedy postage and it arrives not like some companies go missing. Got a text to let me know about customs as DPD a... See more
Company replied
We bought some t-shirts and hoodies for our volunteers, including our branding so they can represent us both during our weekly sessions and outside of that. The items are great quality and fit,... See more
Company replied
Experts in branded merchandise with over 30 years experience. Established in 1993, with every department and process completely in-house here in Yorkshire. We are a family business with world class standards in quality, service and turnaround. We are a certified B Corporation, Real Living Wage Employer and hold two globally recognised ISO certifications - 9001 & 14001. Choose our 5 star rated Trustpilot service for branded hoodies, t-shirts, sweatshirts, jackets, hats, caps, bags, water bottles, notepads and everything else in between!
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Unit 8, Springwell 27, Dark Lane, Birstall, WF17 9LN, Birstall , United Kingdom
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Reply from Banana Moon Clothing
Very easy to order. Proofs produced quickly and delivery within a couple of days.

Reply from Banana Moon Clothing
great customer service and great product! I will definitely be using banana moon again for my personalised printed garments.

Reply from Banana Moon Clothing
I got the new limited edition anxiety weighted hoody. I wanted to ask some questions first and their customer service was excellent. Not to mention hoodie amazing quality, I love the weighted feeling, the quality of the clothing is amazing. And the fidget and discreet figure of 8 grounding breathing embroidery is perfect.

Reply from Banana Moon Clothing
Banana Moon hit the mark with our corporate branding. The print is high quality and the embroidery was spot on. We ordered a mixture of tshirts and polo's in different sizes and all fit perfectly.

Reply from Banana Moon Clothing
Quality products. I particularly like the ‘proof’ stage of the process, which ensures that customer requirements are met. When my criteria needed clarification, BM were assiduous in offering designs, until the desired solution was achieved. Highly recommended for branded workwear.

Reply from Banana Moon Clothing
The team went above and beyond to make sure our ordered arrived in time, and dealt with some changes to the order super quickly. Excellent service! Really good quality tee’s and print too.

Reply from Banana Moon Clothing

Reply from Banana Moon Clothing
I had a great experience with Banana Moon and would highly recommend their services. Communication was really fast and clear, with any issues being resolved really promptly. Our t-shirts were delivered very quickly despite our tight turnaround and Banana Moon did everything they could to help us with this deadline. The design came out beautifully, the colours are very vibrant and the t-shirts are great quality material.

Reply from Banana Moon Clothing

Reply from Banana Moon Clothing

Reply from Banana Moon Clothing
I only order once a year - post my ski trip. I only order a very small quantity.
Having said all of that, Mon and the team at Banana Moon treat my order with the same love and care as others. Always going above and beyond.
I am so so grateful.
Thank you
Charles

Reply from Banana Moon Clothing
I'm really happy with the branded t-shirt and hoodie I ordered. Communication was good and they arrived quickly.

Reply from Banana Moon Clothing
Very good service, quick turn around and fantastic product received.
Thank you

Reply from Banana Moon Clothing
Quick and easy order process. Speedy delivery, great quality product

Reply from Banana Moon Clothing

Reply from Banana Moon Clothing
I only needed to place a small order, but the team made me feel as important as their big customers. Sent them a rough picture of a logo, turned around very quickly the first proof, and then made a quick modification and produced the tee-shirt order. Great delivery!

Reply from Banana Moon Clothing
We found the website difficult to use for customisation, but once we enquired the sales team took over, gathered our order details via email and dealt with it really well, with great communication.
There was an error on the first shipment but they dealt with it immediately and shipped replacements without quibble.
Couldn’t be more thrilled with this company, perfect experience from start to finish. Super fast turnaround and very easy to navigate the website, which is sometimes a challenge for me haha, sweatshirt exactly as I hoped for when I placed my order. Thank you!

Reply from Banana Moon Clothing
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