Amazing customer service :) Nikki was especially helpful in sorting out any issues I had incredibly quickly and easily. Thank you team!
Company replied
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Amazing customer service :) Nikki was especially helpful in sorting out any issues I had incredibly quickly and easily. Thank you team!
Company replied
I ordered embroidered logo clothing as we have just set up our own charity for disabled dogs. I ordered from two companies so I could compare and Banana Moon is by far the best! The clothes came qui... See more
Company replied
Great communication throughout the order. Thank you Mon for all your help and advice. Speedy postage and it arrives not like some companies go missing. Got a text to let me know about customs as DPD a... See more
Company replied
We bought some t-shirts and hoodies for our volunteers, including our branding so they can represent us both during our weekly sessions and outside of that. The items are great quality and fit,... See more
Company replied
Experts in branded merchandise with over 30 years experience. Established in 1993, with every department and process completely in-house here in Yorkshire. We are a family business with world class standards in quality, service and turnaround. We are a certified B Corporation, Real Living Wage Employer and hold two globally recognised ISO certifications - 9001 & 14001. Choose our 5 star rated Trustpilot service for branded hoodies, t-shirts, sweatshirts, jackets, hats, caps, bags, water bottles, notepads and everything else in between!
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Unit 8, Springwell 27, Dark Lane, Birstall, WF17 9LN, Birstall , United Kingdom
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My IT Support company needed a hoodie printed for an upcoming purpose-driven business event I am attending - and the timeline was tight.
When I explained this to Banana Moon, they got on board and sent the hoodie out three days earlier—well within the time I needed. And the hoodie is BRILLIANT. I am using you guys for all my future branded merch. You rock!

Reply from Banana Moon Clothing
First time designing t shirts and I was really pleased with their quality, price and how quickly they arrived!

Reply from Banana Moon Clothing
We are returning customers as we're always happy with the quality and service provided by Banana Moon

Reply from Banana Moon Clothing
Excellent service. So helpful, got our designs perfect. Quality is really good. Fast turnaround too.
Thank you so much, we will be ordering again.

Reply from Banana Moon Clothing
Great customer service and amazing products and service. Banana Moon Clothing always exceeds expectations.

Reply from Banana Moon Clothing

Reply from Banana Moon Clothing
We just finished working with Banana Moon for an event we had in Amsterdam. Louise and the team were so knowledgeable and patient, taking time to go through our enquiries with care and diligence. What sets Banana Moon apart is not only are the team experts at what they do, but also their professionalism really shows in the finer details. They were really attentive when handling tax for exporting, worked with us to label our shipments as per the event guidelines and the whole experience felt like working with a close friend who is looking out for you.
Huge thanks to the team, and we will not hesitate to work with you again!
- Lingy, LACE Partners

Reply from Banana Moon Clothing
Friendly and helpful team work, with a lit of creativity, and flexibility.

Reply from Banana Moon Clothing
Our second order from Banana Moon and every bit as impressive as the first time.
The only downside was the couriers managed to douse the parcel in something and make a hole in the packaging. Fortunately the lovely sweatshirts weren’t damaged. We can highly recommend Banana Moon.
Brian’s Cottage.

Reply from Banana Moon Clothing

Reply from Banana Moon Clothing
Excellent & efficient service, quality & delivery. Thank you!

Reply from Banana Moon Clothing
Lovely quality hoodies .and a very helpful customer service department.

Reply from Banana Moon Clothing
A very simple site to use to get the graphics done. Very pleased with the embroidered lettering. Good quality product

Reply from Banana Moon Clothing
Great service and communication. Would definitely recommend!

Reply from Banana Moon Clothing
The hoodies I received were great thank you for your quick response, great service all round xx

Reply from Banana Moon Clothing
The Banana Moon team worked with us to supply 50 embroidered quarter zip fleeces. The design team were really quick to respond regarding queries with thread colours, and their professional input was incredibly helpful! Delivery was fast, and everyone who has received their fleece from Banana Moon is delighted with it! We'll certainly consider working with Banana Moon again for other clothing and merchandise :)

Reply from Banana Moon Clothing
just amazing people to deal with. Happy and friendly! Products are great too so we wouldn't use anyone else ever!!!

Reply from Banana Moon Clothing
Great product
Helpful staff on online chat
Quick reply on emails
Well recommended

Reply from Banana Moon Clothing
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