Amazing customer service :) Nikki was especially helpful in sorting out any issues I had incredibly quickly and easily. Thank you team!
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See what reviewers are saying
I ordered embroidered logo clothing as we have just set up our own charity for disabled dogs. I ordered from two companies so I could compare and Banana Moon is by far the best! The clothes came qui... See more
Company replied
Great communication throughout the order. Thank you Mon for all your help and advice. Speedy postage and it arrives not like some companies go missing. Got a text to let me know about customs as DPD a... See more
Company replied
We bought some t-shirts and hoodies for our volunteers, including our branding so they can represent us both during our weekly sessions and outside of that. The items are great quality and fit,... See more
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Company details
Written by the company
Experts in branded merchandise with over 30 years experience. Established in 1993, with every department and process completely in-house here in Yorkshire. We are a family business with world class standards in quality, service and turnaround. We are a certified B Corporation, Real Living Wage Employer and hold two globally recognised ISO certifications - 9001 & 14001. Choose our 5 star rated Trustpilot service for branded hoodies, t-shirts, sweatshirts, jackets, hats, caps, bags, water bottles, notepads and everything else in between!
Banana Moon - Personalised Clothing
Written by the company
- Experts in printed and custom embroidered merchandise with over 25 years experience
- Offering everything from event merchandise and workwear to stag t-shirts and leavers hoodies. No setup charges, no minimum order and all items produced in-house by our ISO Accredited team.
Contact info
Unit 8, Springwell 27, Dark Lane, Birstall, WF17 9LN, Birstall , United Kingdom
- 01924 420022
- sales@bananamoon.co.uk
- www.banana-moon-clothing.co.uk
4.9
Excellent
4k reviews
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ordering was simple and great quality
ordering was simple.
the order was delivered when promised
quality good and embroidery was excellent
5 November 2024
Reply from Banana Moon Clothing
Thank you so much for your review and also for coming back to us for so many years, that means the world to us. We are so glad to know that you continue to be so happy with the service you receive at Banana Moon. Thank you for your praise of the embroidery, the team will be delighted to hear this. We look forward to working with you for many more years to come.
This is the third time using Banana…
This is the third time using Banana Moon
Great service, fantastic communication with the team and getting the best professional products arranged quickly.
31 October 2024
Reply from Banana Moon Clothing
Thank you firstly for being a returning customer, this always makes us very happy. Thank you also for your lovely comments in your review, we really do appreciate receiving feedback of your experience with us and we hope to work with you again soon.
All great except
All great except, i got a vest and a t shirt both XL. The t shirt only just fit my chest whilst the vest was incredibly loose and looked like it was designed for an obese person. I was happy with most of the order but size consistency when ordering online is so important on custom items. I wont ever wear the vest which is pretty disappointing
31 October 2024
Amazing company!
Amazing experience working with Banana Moon. Accommodated a last minute order and provided high-quality products and even hand delivered them for us to ensure they arrived on time. Will definitely use again and can highly recommend!
6 November 2024
Unprompted review
Reply from Banana Moon Clothing
Thank you for this fantastic review, it means the world to us to hear that you had such a good experience and that you are happy to recommend us. It is great to know that we can look forward to working with you again in the future. Thank you
Reply from Banana Moon Clothing
Thank you very much for taking the time to leave us a review, we are delighted that you were pleased with the quality of your items and they arrived in good time for you. We look forward to hopefully working with you again in the future.
Excellent again
Banana Moon have again been really good. High quality garnets and printing. Quick turnaround, really helpful and all order completed as ordered. Thank you.
28 October 2024
Reply from Banana Moon Clothing
Thank you so much for your great review of Banana Moon and our service and products. It was lovely to work with you again and we thank you so much for being a returning customer. We look forward to seeing you again soon.
Great customer service
Great customer service - prompt and helpful responses.
Garment well made and comfortable. Well thought out design and will definitely tell others about it.
21 October 2024
Unprompted review
Reply from Banana Moon Clothing
Thank you so much for your review. We are so happy to hear that you were pleased with the customer service you received, the design and your finished garment. It is also lovely to know that you will be recommending us to others, thank you, we really appreciate it.
does what it says on the can
25 October 2024
Reply from Banana Moon Clothing
Thank you so much for taking the time to leave us a review. Thank you also for being a customer for so many years, we really do appreciate it and it is great to know that you continue to be so happy with our service. We look forward to working with you for many more years to come.
Great service as always
We have used Banana Moon many times and have always had great service. Throughout the whole process they always communicate well, their prices are competitive and the quality of the order is of high standard. Always packaged well and delivered on time.
14 October 2024
Reply from Banana Moon Clothing
We're so happy that you have again returned to us, thank you so much. It is so helpful and we do appreciate your feedback about your experience with us, our processes, our communication and your final products. We hope to and look forward to working with you again many more times in the future.
Reply from Banana Moon Clothing
Thank you so much for leaving a review and for your kind words. We really appreciate you coming back to us and hope to have the opportunity of working with you again in the future.
Ordering from EU was a big mistake
Ordering from EU was a big mistake. UPS representative is additionlly complicating delivery process. Total cost of this order will exceed EUR 100, whilst goods were only GBP 29,80. And I still haven't seen the goods. Can't belive that this indeed is how things are done for such a tiny oreders. Big lesson for me, and I will never order from UK again.
11 October 2024
Reply from Banana Moon Clothing
Thank you so much for taking the time to leave us a review. We are so pleased to know that you continue to be pleased with our service and the quality of your products. Thank you so much for being a returning customer and we look forward to working with you again soon.
Excellent multiple options to choose…
Excellent multiple options to choose from, quick service, good communication, quick delivery. Highly recommended.
27 September 2024
Reply from Banana Moon Clothing
We are so grateful for you taking the time to leave us this lovely review, thank you so much and thank you for recommending us so highly. Thank you also for being a returning customer and we hope to see you again soon.
Fab team & product
Fab team, very helpful and flexible - and great products which made our class of '25 super happy. Thanks Banana Moon!
23 September 2024
Reply from Banana Moon Clothing
Thank you so much for taking the time to leave us such a lovely review about the Banana Moon Team, we are so happy to know that you loved your products and we hope the class of 2025 will really enjoy wearing their special garments.
This is how business should be done!
I cannot say enough great things about Banana Moon and the incredible service we received from Nikki. From start to finish, she went above and beyond, turning what felt like an impossible task into a seamless and enjoyable experience. Her efficiency and professionalism were second to none — every detail was handled with care and precision, and she always kept us informed and reassured throughout the process.
What truly sets Nikki apart is her kindness and genuine dedication. She made us feel like nothing was too much trouble, taking the time to understand our needs and ensuring everything was perfect. The speed at which she worked was remarkable, yet the quality was never compromised.
This is exactly how business should be done! It’s rare to find such a combination of efficiency, personal care, and exceptional service, but Banana Moon, with Nikki leading the way, truly delivered. We couldn’t be happier with the results, and we will definitely be returning for future orders. Thank you, Nikki, and the entire Banana Moon team — you’ve gained loyal customers for life!
27 September 2024
Unprompted review
Reply from Banana Moon Clothing
Thank you so much for this wonderful review of Banana Moon. Your kind words mean so much to us all and make us feel so proud. Thank you also for the lovely praise of Nikki, she is fantastic and we are very lucky to have her. We look forward to working with you again and really do appreciate your loyalty. Thank you.
Reply from Banana Moon Clothing
Thank you for taking the time to leave us a review, it is really appreciated and it's good to know you were pleased with our service and your products and that you found the process easy. We do hope to have the opportunity of working with you again in the future.
We first researched reviews and prices - fabulous
We first researched reviews and prices, Banana Moon are a fabulous family business that provide quality products and services to their customers. We are so happy with the items we received and hope to order again sometime in the future - fabulous.
10 September 2024
Reply from Banana Moon Clothing
Thank you so much for your brilliant review about our service and products, it is so rewarding to hear such lovely comments about Banana Moon. We look forward to hopefully having the opportunity of working with you again in the future.
An easy process from start…
It was a very easy process from start to finish, with a very fast delivery once we had approved the artwork.
27 August 2024
Reply from Banana Moon Clothing
Thank you so much for taking the time to leave us a review and for awarding us with 5 stars. We are so pleased that you found our service so easy. Feedback like this is really helpful as we want to know how our customers have found their experience with the processes at BM. We do hope to see you again in the future.
Excellent company
Very helpful staff. Great customer service. Very diligent with ensuring their products are delivered perfect.
I highly rate this company and will definitely use again
21 August 2024
Reply from Banana Moon Clothing
Thank you for leaving this great feedback, we are so pleased to hear that you had such a good experience at Banana Moon and that you loved your products. We look forward to working with you again in the future.
Absolutely quality service
Absolutely quality service - have used for 2 years making custom polo shirts for our golf tour. Just a couple days until I received a fully detailed design, and I had the finished product 48 hours after confirming. Will be using again next year
16 August 2024
Reply from Banana Moon Clothing
Thank you so much for your great review of Banana Moon and our service and products. It was lovely to work with you again and we will look forward to seeing you again next year.
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