Yasser has given nothing but 5 star customer review. My utility sink was ordered as per guidance but when try to fit it was correct size as not enough space for worktop. Supplier had initially said th... See more
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Company details
- Bathroom Supply Shop
- Bathroom Renovator
- Boiler supplier
- Fireplace shop
- Central Heating Service
- Plumbers' merchant
Written by the company
Banyo is Leicestershire's largest independent bathroom, kitchen and bedroom retailer, with nationwide delivery. Banyo offers top UK brands at affordable prices. For best deals, call us today on 0116 274 4059
Contact info
64 St Barnabas, LE5 4BD, Leicester, United Kingdom
- 0116 274 4050
- info@banyo.co.uk
- www.banyo.co.uk
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Website needs fixing - but great service
Was worried it was a scam as their website had issues with posting (hope they get this fixed) - phoned them up and they were really helpful - great communication, friendly service and a very good price.
Gas heater was delivered promptly
Gas heater was delivered the following day after expecting an advertised 4 week lead time from order.
First time customer
First time customer.
I used this company because the reviews and the price compared well. The communication has been excellent. However, there was an issue with the online payment which had not included a delivery charge and evidently should have done. so this needed to be paid separately which was a faff. Good company and very pleased with the sink purchase but worth checking this issue with Banyo if you intend to order?
Bath ordering and delivery
Ordered a bath. Didn't arrive when expected so had to phone up up find out why. Turns out it was damaged so a new one was ordered but was going to take a further week which we didn't have. However they managed to do a special delivery for the following day which was excellent
Really friendly and helpful…
Really friendly and helpful communication from Banyo. Would definitely recommend for sure!
Exceptional Service.
I rarely leave reviews, but feel compelled to do so with Banyo. They have been totally professional from the first call, right the way through order updates and finally to delivery. They called my manufacturer to check details and called me right back with answers several times. Likewise with delivery - I was kept fully in the loop throughout. Their customer service has been exceptional. This is a genuine review. I can’t recommend them enough.
First time customer
First time customer, purchased kitchen sink. The service I received from order to delivery was excellent. There was a slight problem with the website which Yasser picked up on before I noticed. He sent a link for further information and processed my order without delay. Delivery was made 4 days earlier than promised. Will definitely use Banyo again. Thanks Yasser.
Great customer experience
Yasser has been helpful and fully engaged in our purchase and follow-up to ensure we were happy with our delivery and product. Great customer experience and focus.
Second time customer
Second time customer, great service again from Yasser and Banyo team. Delivery was ahead of time and seamless, bath delivered was perfect. Kudos Banyo Team!
Bath purchase
I dealt with Yasser for the purchase of a bath and his support was fantastic. He was super friendly on the phone and helped me throughout the buying process. A trued pleasure to deal with and great communicator!
Great communicating, Great Customer Service
The team were great at communicating for a shower tray. The item was factory order only, they informed me of the lead time and if I wanted to proceed. Once they had received the tray, they called me to confirm it was on the way and emailed the tracking information. Professional, clear communication and ahead of schedule!
Great service all the way from ordering…
Great service all the way from ordering to delivery.
Would definitely recommend.
Delivery was quicker than expected.
Thanks for the great service!
Fantastic customer service
Fantastic customer service from Yasser. Phoned to let me know when in stock and sent out on next day delivery. Arrived 10.30 next morning. Very competitive price as well.
A first class experience!!
First class customer service, extremely competitive pricing & a wide choice of products. I will definitely be using Banyo again.
Great Service
We ordered a mixer tap from Banyo and are very pleased with their service. The price was very competitive and the item was well packaged and delivered with care. Very pleased.
Exceptional Customer Service
Exceptional customer service from this company including an initial telephone call to tell me that my order would be delivered by Parcelforce within two days. What a joy to see such brilliant service- no hesitation in giving Banjo the highest possible recommendation
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