Barcode Giant Reviews 405

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with re... See more

Company replied

Rated 1 out of 5 stars

The printer never worked for more than 1 hour at a time. After spending 3 days on the phone with the manufacturer they told to call where I bought from for a replacement. Barcode Giant wanted to call... See more

Rated 1 out of 5 stars

Very bad experience, charged me for 6 rolls of paper instead of 6 cases. They were 6 times as expensive as another online store I usually deal with, then wouldn’t even send me an email to send the pro... See more

Rated 5 out of 5 stars

I purchased TMU printers on website but filling wrong shipping zip code.I contacted the customer service and Brendan, customer care rep, gave me a quick help by contacting the UPS shipping manager dir... See more

Company details

  1. Printer store

Written by the company

Barcode Giant carries an extensive selection of barcode equipment including barcode scanners, barcode printers, auto ID, and point of sale products. Our online store features the absolute lowest prices.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

405 reviews

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Rated 5 out of 5 stars

Fast excellent service

As soon as it was ordered it was shipped. And especially in these uncertain times, delivery was excellent!!! Thank you. Barcode Giant.

28 May 2020
Unprompted review
Rated 5 out of 5 stars

Someone from the company was very quick…

Someone from the company was very quick to respond to answer questions I had about various printer models. The printer I ordered was not available and they worked with me to get a comparable printer at the same cost. To me above and beyond.

8 May 2020
Unprompted review
Rated 3 out of 5 stars

Meh....

Products are as advertised and they often have things I can't find anywhere else. It was upsetting that I couldn't get my web order to process and when I called to order they charged more than what I would've paid online!

1 May 2020
Unprompted review
Barcode Giant logo

Reply from Barcode Giant

Jen,

We are sorry that your experience was not a positive one. We do our best to keep our website updated, easy and efficient to use. We strive to make our online ordering seamless and apologize that the website and our sales process failed. We will work on improving the stability of our site and our sales approach if the website is causing an issue. We hope to earn your business in the future.

Rated 5 out of 5 stars

One happy customer, right here!

I'm really not an online shopper, but very pleased with this transaction from the beginning of my purchase the chat agents were very helpful to the closing of the sale- fast shipping! I'd highly recommend it!

24 April 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous chat help & shipping…

Fabulous help online in chat before purchase, and super fast free delivery that was after then it would have been if I had paid extra. This was a gift and the recipients love them!

11 April 2020
Unprompted review
Rated 5 out of 5 stars

We were looking for a replacement…

We were looking for a replacement battery for our Janam handheld device. I was able to live chat on the website to make sure I was ordering the correct battery. It was easy to place the order and I received my replacement battery within a week. I installed it and it worked perfect! Would recommend

7 February 2020
Unprompted review

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