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Barcode Giant Reviews 405

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TrustScore 2.5 out of 5

2.3

Printer store
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Rated 1 out of 5 stars

Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with re... See more

Company replied

Rated 1 out of 5 stars

The printer never worked for more than 1 hour at a time. After spending 3 days on the phone with the manufacturer they told to call where I bought from for a replacement. Barcode Giant wanted to call... See more

Rated 1 out of 5 stars

Very bad experience, charged me for 6 rolls of paper instead of 6 cases. They were 6 times as expensive as another online store I usually deal with, then wouldn’t even send me an email to send the pro... See more

Rated 5 out of 5 stars

I purchased TMU printers on website but filling wrong shipping zip code.I contacted the customer service and Brendan, customer care rep, gave me a quick help by contacting the UPS shipping manager dir... See more

Company details

  1. Printer store

Written by the company

Barcode Giant carries an extensive selection of barcode equipment including barcode scanners, barcode printers, auto ID, and point of sale products. Our online store features the absolute lowest prices.

Contact info

2.3

Poor

TrustScore 2.5 out of 5

405 reviews

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Rated 5 out of 5 stars

Impeccable Purchase Experience

I thought I may have trouble with my purchase because we are an ".edu" domain that is tax exempt. To my pleasant surprise, your online purchasing process, email and verbal communication is stunning, impeccable and 100% fantastic!! Thank you Lloyd Patterson and Kirk Giannola for such an easy experience with what I purchased. And, thank you Kirk for following up afterward.

15 January 2020
Unprompted review
Rated 3 out of 5 stars

Delivery as expected

The ordering process was more complex than expected. The product was delivered timely and as expected. The Cost was competitive.

15 January 2020
Unprompted review
Rated 1 out of 5 stars

Thought I was buying a device at a good…

Thought I was buying a device at a good price. Five days later they emailed me and said they cancelled my order because they accidentally were advertising a price that was too low.

4 December 2019
Unprompted review
Barcode Giant logo

Reply from Barcode Giant

Hello Nick,

Please accept out apology and know that we deeply regret any inconvenience this error has caused. Every attempt is made to ensure the pricing on our web site is accurate, however mistakes do happen. We hope you can understand that it was not possible to honor the mistaken price and every effort was made to rectify the situation as best we could.

Rated 5 out of 5 stars

Barcode Giant Delivers

Barcode Giant Delivers
I've made four purchases from Barcode Giant. They have the best prices online and have never failed to deliver on time. Very thankful to have stumbled upon this company.

20 November 2019
Unprompted review
Rated 5 out of 5 stars

The product arrived

the provider gave me compensation for the problems I had with the shipment, for the quick response and the request they gave is a serious and recommended company.
I had shipping problem we had a agrement for solve the problem.

2 October 2019
Unprompted review
Barcode Giant logo

Reply from Barcode Giant

Carlos, we apologize for the shipping error. We really appreciate you bringing this issue to our attention. Thank you for giving us the opportunity to talk to you on the phone and allowing us to cover the cost of picking up the package. Please reach out to us if you need anything else.

Rated 4 out of 5 stars

stock/not in stock

I was told product was in stock when I ordered it and then notified a week later that it was not in stock. However, they did beat the new estimated arrival date by a week and I did receive the correct product so overall it was a good experience.

28 August 2019
Unprompted review

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