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Barrhead Travel  Reviews 

57,788
•
TrustScore 5 out of 5

4.9

Travel agent
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Review summary

Created with AI, based on recent reviews

Evaluating 11,108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely friendly, knowledgeable, and always ready to go above and beyond to answer questions. Travelers feel well looked after, noting that advisors listen carefully to their preferences without putting any pressure on them. Consumers also note how smooth and efficient the booking process is, whether they are planning cruises or last-minute holiday breaks. People truly appreciate the prompt communication across different channels and the reliable assistance provided every step of the way. Many individuals express eagerness to book their future trips through these dedicated professionals again.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the friendly, professional, and... See more

Holidays

Users describe positive interactions with holidays, highlighting the helpful and knowledgeable staff who... See more

Service

Consumers find service to be positive, highlighting friendly and efficient staff who consistently go above... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting helpful staff and smooth,... See more

Customer service

People report positive experiences with customer service, often praising attentive agents who explain... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Euan Nicol at Dundee office came up trumps once again.We have booked numerous holidays mostly cruises over many years now and would never go past Euan.He knows exactly what we like and always manages... See more

Rated 5 out of 5 stars

Booked a cruise that Barrhead Travel advertised on Facebook. Flights, price and additional packages were what was advertised. Contacted Barrhead via WhatsApp at 10.00 pm at night and had reply by earl... See more

Rated 5 out of 5 stars

The staff at Barrhead were excellent. They found us a holiday within our budget and made it easy for us to book and pay. In fact, the destination was a recommendation by the agent herself and it was a... See more

Rated 5 out of 5 stars

Very helpful experienced staff. Made sure the holiday was the one we wanted. Everything explained in detail regarding our holiday. We weren't pushed into anything that didn't suit us. We will certain... See more

Company details

  1. #23 of 207 best companies in Travel agent
  2. #11 of 52 best companies in Cruise Travel Agency
  3. #2 of 43 best companies in Flights search site
  4. #12 of 103 best companies in Travel deals

Written by the company

Barrhead Travel is no ordinary travel agent. With a UK-wide network of 70 locations and 45 years of experience in the travel industry, it’s no wonder we’ve been voted the UK’s number-one travel agent for the past seven years. Fully ABTA Bonded and ATOL Protected.

Contact info

4.9

Excellent

TrustScore 5 out of 5

58k reviews

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4.9

All reviews

(57,788)

11,073 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Tremendous effort from the staff they…

Tremendous effort from the staff they managed to book me the holiday we wanted 2 days before we went.

Thank you

16 September 2026
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Reply from Barrhead Travel

We're so glad our team could secure your holiday just in time. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Barrhead Travel Gordon St…

Barrhead Travel Gordon St are very helpful, Jacqueline Dean's customer service is second to none, she arranged our holiday to Disneyland Paris for my whole family but due to a family illness 2 of us had to cancel and her help with the cost breakdown etc for our insurance company her help was exceptional. And now for our upcoming holiday she had arranged everything again. I will definitely go back to her

4 September 2026

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