Do not set up direct debit if you are a single parent with children with disabilities, as they just take what they want when they want no warning. And then lie saying they are going ro issue a refund... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
An absolute disgrace as not emptied our commercial bins and left is in a hazardous position Commercial department after 4 days telephone number 01268 206797 do not answer the phone or call y... See more
I had a query about my bulk collection and spoke to Leanne in Bulk Waste Collections who went above and beyond to provide a high standard of service and was so helpful and efficient in dealing with... See more
The roads in the town of Basildon are shockingly terrible! After three days of trying to avoid pot holes I finally fell on one causing damage to my vehicle, it’s like a game of Tetris trying to manoeu... See more
Back to 1970
Back to 1970
Basildon council department do not know (or do not want to) talk to each other! Now the staff say: The computer say no. We go more and more in "little Brittain" where the common sense does not exist and the computer is king
14 August 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.