Basis Pet (Not Basic Pet) Reviews 378

I have purchased several large and medium stainless steel bowls for my GSD. I will never buy anything else. They are excellent quality. And I just purchased the dog food stands in white. They are sturdy and easy to put together. Love that these products are made in the USA and non-toxic. My GSD is my baby and I am always looking for the best products for her. Basis is at the top of that list.

Very professional, high quality products.. customer service is excellent.
very satisfied..

I ordered some of their bowls because I wanted to be sure that my dog's dishes are safe. The bowls look great, and are exactly as described. They also shipped very quickly, and were well-packaged: enough to be safe, but not so much that it took hours to get to the bowls. The bowls look nice, and now I don't have to worry about my dog being poisoned by lead or chemicals.

Checked every major pet store, all the superstores, and the locally owned stores, couldn't find bowls of this quality. They were all of lighter, thinner construction, and not made anywhere close to North America. Will definitely get another set, when we get another Frenchie. Thanks for a great product.

The cat bowls I ordered are great! The size is perfect and I love that they are made in the USA!! They clean up well and there is no more spillage over the side. Love them and you will, too!

My cats love these low profile bowls. They clean very easily in the dishwasher. Shipping was very fast and they are exactly as described on the website. 10 marks out of 10, I would order these again, but they're so well made, I probably won't ever need to (unless I get more cats!).

Very happy with this product.

Received item very quickly. This is my second purchase. Thank you for such excellent service and products.

I purchased the stainless steel dog bowls and riser. When I adopted a second fur kid I knew exactly where to go for bowls. High quality products and customer service is the best!

I had several questions before I purchased my bowls, and Mike answered everything by email same day. I loved the bowls once they arrived, and they are even better than I expected. I would highly recommend this company.

I was looking to buy new food and water bowls for my dogs. I did not want to just by any bowls. After some research, I wanted to buy USA made stainless steel bowls. Basis Pet came up first in my online search. I ordered medium sized bowls and Grip Pet Bowl Holders. They arrived much sooner than I expected and were packaged very well. The instructions for assembling the grip holders and the instructions for cleaning and taking care of the bowls, as well as the letter from the owner of Basis Pet, were very helpful and appreciated. The grip pet bowl holders work great, and the bowls themselves are great. I am so pleased with the quality of these products and the service of Basis Pet. I definitely recommend Basis Pet and their products to anyone who is looking for safe and sturdy bowls for their pets!

The bowls I received from Basis Pet were first quality made in the USA stainless steel. I would definitely buy from this company again.

My cat Libby (7 years old) seems to enjoy her new Basis stainless steel water dish. I had noticed that with her 'old' water bowl she always dipped her paw to get water - which tended to mean water splashed around the bowl. I started looking for a new stainless bowl that was Made in the USA (safety first!) and found Basis. Libby took to her new bowl within a couple of days and yesterday I observed her lapping up her water. :-) Hooray!

I placed an order for 2 medium sized bowls and the low rise multi-bowl stand. It arrived within a few days. As soon as I opened the box, I realized the bowls were too small for my Lab. I contacted customer service for a return label and within a few hours Mike sent me back an email with the free return label. Mike and I discussed via email my getting the next size up. I was hesitant to spend any more money and Mike generously worked with me to facilitate my getting the correct size product.
The large size bowls and stand arrived within a week. The size is pefect. The quality of the bowls and stand is excellent and the stand has a nice, clean modern appearance. I would definitely recommend th product and the company.

I found you and love your fast shipping and I'll recommend your products to everyone!
Basis Pet is where I'll purchase my pets products from now on.
Thank you,
Connie from Illinois

This is one of the most professional and helpful companies I've ever done business with. They respond quickly with answers to questions and my orders always arrive before expected. I've orders from them 4 times and have seen absolute consistency in their product and service. Not to mention the health value of their product. These guys exemplify what a small business (any business for that matter) should be. Wish they would do bowls for my bird perch!

I have always used ceramic bowls to feed/water my cats, but recently read that stainless steel was better. Since my cats are prone to feline acne, and my ceramic bowls were getting old, I decided to search for good stainless steel. I was impressed with Basis Pet's description of their quality and pet-friendly design. I ordered a medium size bowl and the white holder for water, and six small bowls for food. The cats like to play in their water and they scoot their water dish around, but the holder effectively stops the scooting! It can even be used with their old water dish while I am washing the new one. But I will definitely be ordering a spare dish so I can completely eliminate ceramic. The cats did not hesitate to switch to the new food bowls! They are shallow and well designed. It is easy for them to eat from without touching their whiskers. I can see and feel the quality of the bowls; they are much better than pet store quality. They wash well in dishwasher.

I have ordered two rising bowls. They arrive promptly and are reasonably priced. Very sturdy - we ordered the second one just because we wanted a new color.

Not many companies offer scientific testing of their products to back up sales claims. This one does, and will have my business, and my recommendation to others.

Product was beautifully made and arrived very quickly - even during the Christmas season.