They sent me a returned product sold as new. Memory foam won't expand. Yellowed and aged foam that forms a rounded set of stairs not usable. They said it is what it is. Disgusting. 90 dollars for land... See more
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See what reviewers are saying
Thanks for respecting cats' whiskers! Very good design stainless steel cat bowls, perfect size and height so cats can eat without involving their whiskers. Size is perfect, quality of steel is excelle... See more
My order consisted of two dog bowls and a stand plus two cat bowls. We are extremely happy with our purchase. All items are easy to wash and dry and still look wonderful! Our cat is particularly happy... See more
I became concerned about the quality of stainless steel when I read about a random test that was conducted on large shipments of stainless steel pet bowls being sold at a big box store. The tests... See more
Company details
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Offering Simple, Natural Pet Supplies. Please note that many folks have started leaving reviews on our page that are for another business. We are Basis Pet and not affiliated with Basic Pet. Please leave the bad reviews on their page!
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Great Idea!
We love the large food and water dishes and the 4" Riser stand for the bowls. Paco, our Black Schnauzer, is happy and we don't have to refill his water bowl nearly as often. Kudos to Basis Pet!! And thanks again for sharing ...
There is no way to go wrong with trusting Basis Pet.
I never knew that I needed to be concerned about ceramic dog bowls until I read up on it. I ordered the Basis Pet bowls and stands for my dogs and to give as gifts to my family for their pets. I did have a small concern and Mike responded immediately! I kid you not: IMMEDIATELY! He sent me a replacement and it arrived within a few days. My original order arrived within three days or so and the packaging was excellent for safe shipping. I have two medium sized dogs and went with the medium sized bowls which appear to be just the right size. The stands are interesting and add a "modern look". I'm thrilled and my dogs appear satisfied too!
Great all around!
Love the dog bowls! Exceptional quality! Quick shipping!
the quality of these bowls is outstanding
The grade of material that these bowls are made from is the reason I purchased them plus they are made in America buy Americans great service from a good company
Quality product, well made, and an American business.
The website is helpful and very informative. The products are of outstanding quality. I feel I'm using the best and safest for my pet. I recommend Basis Pet to all my friends.
Customer Experience #1!!!!
I would refer both family and friends to Basis Pet. The customer service is second to none.
Wonderful Product
Super happy with my product! Great small business and if you are looking for dog/cat bowls, I would highly recommend these!
A wonderful company
I bought 2 stainless steel cat bowls from this company after learning about the dangers of cheaply made bowls. (My cat also developed feline chin acne after eating from ceramic bowls for awhile, and I really needed good stainless steel.) I am so very satisfied with them. They look and feel like they are of the highest quality. I also bought a medium sized bowl to serve as a water dish. I feel so much better about having my cats water in a bowl that has been tested for lead and other things, since the water just sits there, and probably can absorb. toxins. I have noticed one of my cats is actually drinking more in the past week. Unfortunately I had to return a bowl holder because I was unable to use it. The prompt and incredibly friendly response I got when I asked about the return process was amazing. I heartily recommend this company to everyone.
VERY high quality products
I purchased the two pack of the large dog bowls, and I'm really happy I did. Just by looking at these bowls you can tell that this company puts a lot of careful thought into its products--something that doesn't happen very often any more. I'm thrilled that I can support a small business and would recommend these bowls to anyone who is interested in investing in good quality pet products that will last.
Basis Pet Dog Bowls
Very happy with order.After hearing what was in the Chinese and India stainless steel we couldn't wait to get this product because we love our pet.The stand for the bowls is also very high quality.
Stainless steel dog food bowls
These are excellent quality dog food bowls.
They are so much better than the big box stores dog bowls I have used in the past.
At first I thought not having a non skid bottom would make a difference, but it has not. The size I ordered had the same dimensions as the bowls I was using and they are perfect for the amount of food each dog gets. I love the fact that the sides are rounded at the bottom of the bowl instead of straight up and down. I have senior dogs with missing teeth and it is so much easier for them to get their food at the bottom of the bowl. I would buy them again or recommend them to a friend.
Great product Great company
I bought some bowls and my dog went missing. I emailed Mike and asked him if it was okay to hold the bowls and not return them for a while, to see if I found my dog. He wished me luck and said I could hold them as long as I had hope. Great guy. Haven't found the dog yet, but he's been sighted and we're getting closer.
purchase of bowls
This is the second time I purchased from this company and it will not be the last. I love the quality of the products. They cost a little more but knowing that they are a safer product from foreign made ones is worth it. I love my pets, they are family and I want what's best for them and this company provides this.
Excellent service and products!
I ordered a set of the stainless steel dog and cat bowls, and LOVE them! My cats used to push food out of other bowls or plates typically used for feeding, but the cat bowls are shallow and perfectly made for efficient (and clean) cat meals. The dog bowls are fit for food or water as they are sturdy and well-made. Easy to clean and stackable to save on counter space!
Good Choice!
I purchased three of these bowls for my dogs.
I like that they are made in the USA. I like the design, no food gets stuck along bottom edges, they are very smooth.
A little pricier than others, but also excellent quality!
The Rolls Royce of Stainless Steel Pet Dishes
If you are looking for quality products and excellent customer service, Basis Pet is the place for you.
We are an animal shelter and only use Basis Pet's products. We've tried other brands, and there is no comparison. The products sold by Basis Pet are made from the highest quality of steel.
If you really care about your pets, buy them the best dishes made. (Basis Pet products are made in the USA too.) Basis Pet provides outstanding customer service that truly cares about your satisfaction. Give them a try. You won't be sorry.
Awesome
Very pleased with my purchase of the double elevated bowls with stand. I am really impressed that the stainless steel is human grade. I was shocked when I searched at pet stores and the stainless steel bowls were made in India and not for human consumption. Who would want to feed their pet out of something that isn't safe for humans? Not me! And my sweet geriatric furbaby seems to really enjoy his new feeding stand. He no longer has to bend down like he is eating off of the floor.
Top quality pet bowl
Purchased the large pet bowl for our dog. Top-quality heavy duty foodgrade made in USA stainless steel. Wish they were more companies out there like this making quality products. Exactly what I expected.
Outstanding customer service.
Mike,
There are not many businesses that have your level of customer service. Thank you very much! Yes, I would happy to let you know how they work out.
Respectfully,
Todd
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