I booked the taxi for my elderly in laws who told me Roshan was polite and very helpful. He helped them with heavy baggage and arrived earlier than our requested time when we called because their flig... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Our driver provided excellent service. Our luggage was delayed for almost an hour, but we were able to text with our driver who assured us that he would be waiting for us. He was a skilled, careful... See more
Another excellent service from BA transfer. Friendly driver, clean vehicle. They keep track of your flight status & stay close contact with you on where you are about for efficient pick up.
I have used BA transfers for a number of years now and have found them to be excellent. Simple and straightforward to book and you are provided with details of your driver and a contact well in advanc... See more
Company details
- #12 of 21 best companies in Taxi service
- #13 of 21 best companies in Airport shuttle service
- #7 of 16 best companies in Minibus taxi service
Information provided by various external sources
Batransfer.com was established in 2005, with specially trained professional drivers and large vehicle fleet equipped with latest satellite navigation system. We are also reputed in the industry for good customer service, which pays attention to ensure every individual customer' satisfaction. England Transfers has won lphca (London - Licensed private hire car association) five star award continuously since 2005, see lphca.co.uk member name Airport Only.
Contact info
Unit 1\D, 142 Johnson Street,, UB2 5FD, Southall,, United Kingdom
- +44 208 900 2299
- contactus@batransfer.com
- www.batransfer.com
4.6
Excellent
1K reviews
Replied to 20% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overall a very good experience
We had a great experience with BA transfer. The drivers were very professional, the communication was very good and they provided everything we needed (for example child seats). Would definitely use the service again!
21 April 2023
Reply from Batransfer
Thank you so much for supporting us with a five-star review.
We are so happy you had a good experience with our service.
We hope to see you again in the near future.
Reply from Batransfer
We thank you for sharing your positive experience.
We pride ourselves on providing you a service that is off exceptional standards.
We hope to see you again in the near future.
Pleasant.well spoken and helpful
Pleasant and well spoken and helpful driver. Clean vehicle. Driven with the speed limits
22 April 2023
Reply from Batransfer
We thank you for sharing your positive experience.
We are grateful for your business with us and hope to see you soon.
Reply from Batransfer
Thank you for leaving us a review.
We’re happy because you are happy and we’re looking forward to your next visit.
Have a wonderful day.
This is my family's fourth car journey…
This is my family's fourth car journey with BA transfers. The 6 seaters we have traveled in have always been super clean and very comfortable and the driver has always arrived promptly and driven well to get us to our destinations. There has been water offered to us in the car and they've never forgotten the child's seat. The drivers have been really friendly and courteous and known when to chat and when to let us be. We will definitely keep using this service for all our U.K. trips.
22 April 2023
Reply from Batransfer
Thank you so much for supporting us with a five-star review.
We are so happy you had a good experience with our service.
We hope to see you again in the near future.
Have a wonderful day.
Kind Regards
BA Transfer
The driver was great
The driver was great, on time and very kind. I am a loyal client since 2013. Maybe just lower prices a bit if you can.
21 April 2023
Reply from Batransfer
We thank you for sharing your positive experience.
We are grateful for your business with us and hope to see you soon.
Reply from Batransfer
We thank you for sharing your positive experience.
We pride ourselves on providing you a service that is off exceptional standards.
We hope to see you again in the near future.
Reply from Batransfer
Thank you for leaving us a review.
We’re happy because you are happy and we’re looking forward to your next visit.
Have a wonderful day.
A prompt and efficient service
I made a booking some months ago when I booked the holiday, on the basis that I had used batransfer before.
When I arrived at London Gatwick I received a phone call from the driver to say he was on his way and would be there shortly. By the time I had walked into the terminal after getting my cases, the driver was there within a couple of minutes.
We quickly transferred to the car, and went on our way.
The driver was very chatty and helpful, and I arrived at my destination as expected.
I will be using batransfer again.
21 March 2023
Reply from Batransfer
Thank you for such a fantastic review.
We are overjoyed to hear that we have exceeded your expectations and we will make sure same in the future.
We hope to see you again in the near future.
Reply from Batransfer
Thank you so much for supporting us with a five-star review.
We are so happy you had a good experience with our service.
We hope to see you again in the near future.
Good dependable service
Good dependable service. I like clear confirmation of booking in advance with driver details.
21 March 2023
Reply from Batransfer
Thank you for leaving us a review.
We are delighted to hear we have been providing you a service that is off exceptional standards. It’s always a pleasure, encountering pleasant reviews as such. We hope to see you again in the near future.
EXCELLENCY…
Our Contact at LHR was excellent particularly as we are diabled and were delayed, and the assistance of our driver was outstanding on our arrival at our Hotel.
22 June 2022
Reply from Batransfer
We thank you for sharing your positive experience.
We pride ourselves on providing you a service that is off exceptional standards.
We hope to see you again in the near future.
Reliable and on time
Driver was on time, helpful and professional. Car was clean was child car seat installed as requested.
23 February 2023
Reply from Batransfer
Thank you for such a fantastic review.
We are overjoyed to hear that we have exceeded your expectations and we will make sure same in the future.
Excellent service
Always on time, cars clean, drivers very polite and good with information like driver's name and number.
21 February 2023
Reply from Batransfer
Thank you so much for supporting us with a five-star review.
We are so happy you had a good experience with our service.
We hope to see you again in the near future.
Have a wonderful day.
perfect service and fair price.
Booking the shuttle via the internet is very convenient. The information with the price is given immediately. The price is relatively cheap compared to others. The service is perfect, the adherence to the schedule and the kindness of the driver are wonderful.
20 December 2022
Reply from Batransfer
Thank you for such a fantastic review.
We are overjoyed to hear that we have exceeded your expectations and we will make sure same in the future.
Reply from Batransfer
We are delighted to hear we have been providing you a service that is off exceptional standards. It’s always a pleasure, encountering pleasant reviews as such.
The chauffeur phoned me in advane was…
The chauffeur phoned me in advane waws on time I arrived at the hour everything was perfect
21 December 2022
Reply from Batransfer
Thank you so much for supporting us with a five-star review.
We are so glad to hear we have been providing you a service that is off exceptional standards.
Always reliable service
Punctual, as advertised, swift response time, value for money.
21 December 2022
Reply from Batransfer
Thank you for leaving us a review.
We’re happy because you are happy and we’re looking forward to your next visit.
Kind Regards
BA Transfer
Very good service on time pickup and…
Very good service on time pickup and the communication great before pick,
20 December 2022
Reply from Batransfer
We are delighted to hear we have been providing you a service that is off exceptional standards. It’s always a pleasure, encountering pleasant reviews as such.
Perfect
Great service, very helpful driver, came on time, was very patient (we were with a toddler). Will use again!
20 December 2022
Reply from Batransfer
Thank you so much for supporting us with a five-star review.
We are so glad to hear we have been providing you a service that is off exceptional standards.
We hope to see you again in the near future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.