I ordered the wrong batteries and emailed support. Simon got back and requested me to email images of the battery that I already had. He got back after viewing the images promptly and advised on the b... See more
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See what reviewers are saying
Ordered 4 Samsung 25R 18650 Li ion battery with solder tabs late yesterday afternoon - my Christmas present (mobile vac cleaner) arrived with 2 dead batteries, supplier was very good refunded the co... See more
Company replied
I wanted to replace the cells in an obsolete drill battery and approached Battery 101 about the items I needed for the task. Simon promptly responded to my query and has expertly guided me through t... See more
Company replied
I bought 4 batteries 18650 after two weeks batteries went down contacted seller and advised me and sent me video link how to revive them,followed the link but no luck,tried to contact seller again by... See more
Company replied
Company details
- Battery shop
- also in
- Vaporiser shop
Written by the company
We at Battery 101 is an online only business based in England, Dorset and carry a range of battery sizes and chemistry types, from the common AA, AAA, C, D and 9V batteries, to high-powered lithium and lithium-ion cells, to specialty lithium polymer packs for hobbyists. We aim to supply top quality products at an affordable price.
Contact info
Lytchett House, 13 Freeland Pk, Wareham Rd, Lytchett Matravers, BH16 6FA, Poole, United Kingdom
- info@battery101.co.uk
- www.battery101.co.uk
4.4
Excellent
58 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great as always
Unfortunately one of the battery cases was smashed,but that dosent effect the product,which it probably would of been damaged on transit which isn't battery 101's fault
14 January 2025
Unprompted review
Reply from Battery 101
Thank you for your feedback. It is highly appreciated!
Excellent service
The quality of the bateries is very good. Every time received the corect item. The delivery is really very fast. Exellent service.
21 December 2024
Unprompted review
Reply from Battery 101
Thank you for your feedback. It is highly appreciated!
Bought batteries in mid' 2022, review email sent to me in Jan '25
I've not bought anything from battery101 since mid' 2022 but they have just sent me an email to review them!
I bought 2 pairs of 18650 Samsung 25R 2500 mAh flat top batteries, and at the time their service was quick, prices were good, and the batteries are still in use.
I'd use them again, but their email review system needs a little attention :)
17 January 2024
Unprompted review
Reply from Battery 101
Thank you for your feedback. It is highly appreciated!
Brilliant delivery and excellent…
Brilliant delivery and excellent service will use again
23 December 2024
Unprompted review
Reply from Battery 101
Thank you for your feedback. It is highly appreciated!
Very good value and service
Very good value and service. I wouldn't hesitate to use them again.
15 January 2024
Unprompted review
Reply from Battery 101
Thank you for your feedback. It is highly appreciated!
Great batteries, great service
Impressed witht he quality of the product, excellent batteries. Faultless experience from ease of ordering to the speed of delivery.
15 January 2025
Unprompted review
Reply from Battery 101
Thank you for your feedback. It is highly appreciated!
Reply from Battery 101
Thank you for your feedback. It is highly appreciated!
Trustworthy
I needed some batteries for my vape and received incredible technical advice and service. We definitely use again !
7 January 2025
Unprompted review
Reply from Battery 101
Thank you for your feedback. It is highly appreciated!
18650 Li-Ion Batteries
Required some Samsung 18650 batteries,found them on Battery 101 great price and free delivery, ordered and paid, arrived 2 days later well packed and as descrbed many thanks woulld use again no problem
23 September 2024
Unprompted review
Reply from Battery 101
Thank you for your feedback. It is highly appreciated!
Fast service with quality products
Fast service with quality products. Sorted out an issue (of my making) quickly and with no fuss.
13 May 2024
Unprompted review
Reply from Battery 101
Thank you for your feedback. It is highly appreciated!
100 percent happy
Perfect transaction. Cheapest price. Quick delivery. Professional packaging. Like Arnie, I will be back. Thanks!
13 December 2023
Unprompted review
Reply from Battery 101
Thank you for your feedback. It is highly appreciated!
Simple and efficient
10 July 2023
Very easy to use website
Very easy to use website. Great prices and excellent customer service.
16 March 2023
Found what I needed
Found what I needed, ordering was quick and simple, delivery on time!
3 April 2023
The batteries and charger arrived all…
The batteries and charger arrived all ok, we have a spare set for when the other ones are on charge. Up to this moment in time we have no problems with the batteries.
9 July 2023
Order SL7320: Suspicious Activity On My Bank Account After Purchase
A few days after my purchase at Battery101, an attempt was made to use the details provided to Battery101, to make a fraudulent purchase elsewhere.
Be very careful using this company and watch out for fake calls from your bank after you use their website.
Added post vendor comment: This is not a fake review from a competitor. An attempt was made to use my card online including the full card number, expiry date, CVC number and I was contacted on the phone number used with Battery101 by someone phishing for information.
This may not a direct issue with Battary101, but there's a hole there somewhere.
4 July 2023
Unprompted review
Reply from Battery 101
Hello Mark,
We kindly request evidence to support your statement as we have not received any contact from you whatsoever and lack your full name, email, and invoice number.
It is essential to note that our website is securely hosted on a platform equipped with the latest security measures. It is also important for you to understand that we do not have access to any of our customers' payment or banking details, as this sensitive information is handled exclusively by the designated payment merchant, ensuring the utmost privacy and protection.
We suspect this may be a fake review from a competitor attempting to harm our business.
Please provide the necessary information and evidence to substantiate your claim. This will enable us to investigate and address any legitimate concerns promptly.
Reply to latest customer comment:
We want to assure you that our website is fully secure, and we take the protection of our customers' information very seriously. We have a large customer base with no reports of such activities, and we want to clarify that it is not possible for us to access any sensitive card/bank details as that is handled by the payment merchant.
Based on the issues you described, it appears that your computer device may have security vulnerabilities or could be compromised with installed phishing malware prior.
To address this, we recommend updating your operating system's security to the latest version and installing the latest version of a full internet security software for comprehensive protection. These measures will help protect your device and ensure a safer online experience.
Superb service and authentic batteries
My battery order was lost due to the postal strike, so not BATTERY 101 fault at all. I contacted Battery 101 about it and received great support and fast responses dealing with the delivery service.
There was even a replacement order sent out really fast.
All cells were capacity tested along with the internal resistance and can confirm they are all authentic !
I will definitely order from Battery 101 again.
Thank you!
10 December 2022
Unprompted review
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