Battlegroundgaming Reviews 

There is no customer service. I have tried for a week to call them and the line is constantly busy. I have sent several emails and for over a month there has been no response. Message has been sent even on instagram and no response. What do people have to do in order to get a hold of yourselves?

I have made a purchase that claimed in stock on the 29.09.24. The shipping was 48 hours. On the 7.10.24 I have sent them a email cause I never received confirmation email for shipment and I never got my item. It’s 12.10.24 still have no answer from them. Customer service is none existent and they dont Accept PayPal . I wonder why! AVOID ON ALL COST

This is a tiny little shop in its current location, always amazing to me to see how much stock a small store can hold.
Always great service digitally or in store and always arrived to do as much as possible over multiple orders with me.
Always my go to hobby shop these days!

Put a big order in on line delivery was fast and efficient would order again on line made a trip to the shop great atmosphere Joe was excellent very knowledgeable and the people playing games was happy to explain what was going on in the games would really recommend shopping on line and the visit is second to none

Great gaming shop and brilliant space. Would recommend for any TCG, RPG TTG. Loads of different games and systems are supplied.

After all the COVID-19 mess about, Games Workshop directly stopped games in their stores period!

After reaching feelers out in several Facebook groups I found this store close to home & had to get involves; I have to say, Joe runs such an amazing store, perfectly situated on the core 11A/C route which drops you right outside.

And to top it all off, Joe will fight to get what people want/are looking for. He runs the best store in the region & the small event/tournaments are just perfect too!

Brilliant little shop. Frequently hosts tournaments. Owner is very friendly. And customers routinely play multiple systems. Also has frequent restocks and a pleasant place to play. I recommend

Stacked to the rafters with everything you can want from 40k to AoS! Will be coming back

Great service all round any prices that won’t be beaten take a look also loads of stock none of this waiting for models, you won’t be disappointed with anything Warhammer from this store

Great store, excellent stock and very helpful staff

Great service, always happy to help and best prices/stock around

Order both online and in store for the last 4 years and never had a single issue.

Won't got anywhere else for my orders

Ordered online fast service would recommend. Recently visited friendly and helpful service.Huge selection for multiple game systems.

Awesome shop, was incredibly happy to see they had a stompa boyz box in stock so I had to buy it, have been again since and will continue to keep going as the place is a treasure trove. I don’t think there’s anything there I don’t want!

Ordered online a few times now and had fast delivery every time. Every time I had a query the staff responded within quick time. After ordering a few times I decided to go down the show finding a great community and a few niche items. I was hesitant at first after seeing some not very positive reviews but was pleasantly surprised.

Have had many great experiences with the guys here. Very helpful and friendly customer service.

They don't answer their phone, or email, or Facebook, can't even contact them.

Staff are friendly, good stock of items and doesn't hang about getting pre orders or normal website orders out. Happily use Battleground Gaming for anything I need, if you need something specific they'll try and get it for you too which is brilliant!

Ordered from Battleground Gaming UK as there was a great offer on. I hadn't heard anything about my order after just over a week, so I dropped a message on Facebook. Joe followed up with Royal Mail and kept me informed. After waiting for Royal Mail to declare the parcel lost, Joe resent my order, which got delivered the following morning. Really grateful for the friendly and efficient service!

I placed a pre-order with Battleground Gaming a couple of weeks ago for the most recent Kill Team expansion. They were the only place that still had pre-order stock at the time and were offering the best prices I could find, so I quickly placed my order to avoid missing out. It was only later that I thought to check out Battleground's reviews, having never shopped with them before. To be honest, seeing all the one-star reviews made me more than a little concerned.

However, I needn't have worried. The official release date for the expansion was Saturday the 15th - I got a delivery notice on Friday the 14th and my order (complete with another, in-stock item ordered at the same time as the pre-order) arrived first thing this morning, Monday the 17th. The Haribo and thank-you note were also nice touches.

An excellent shopping experience. Would buy from Battleground again.