Battlegroundgaming Reviews 

197
•
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Man, Joe and the guys at Battleground are awesome!! I had a pretty confusing purchase request and it took me a couple of days to come in and get it sorted. They were so helpful and super chilled and... See more

Rated 1 out of 5 stars

Raised an online order for an item in stock - did not ship for a week even after paying for shipping called store line multiple times to no response, all emails ignored with zero progress on or... See more

Rated 5 out of 5 stars

Absolutely brilliant shop. Was first introduced by a friend and have been nowhere else since. Always honest & upfront about when stock is in and looks after his customers. He doesn’t have a pho... See more

Rated 1 out of 5 stars

Ordered some stuff for Legions Imperialis, after two weeks, nothing had arrived. Tried using their chat box, no responce, tried using the "contact us" option twice, no responce. Tried using the face... See more

3.2

Average

TrustScore 3 out of 5

197 reviews

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3.2

All reviews

(197)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

Recently used Battleground Gaming as they were the only place to have the killteam items I wanted in stock.

No issues with shipping and delivery, quick to reply to messages

Will be heading into store when around the area next.

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Best local Warhammer shop in AG

Really great store! I have had no issues with any products that I had bought in store and online.

There was an accident with payment on posting but managed to sort it all out on Facebook Messenger, the staff were very helpful and managed to get my order to me within days!

Recommend this shop to all Warhammer lovers.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

great little store

great little store, has eveything you need.

friendly service and gaming community.

only ever had one issue with an order but they sorted it straight away.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a birthday present for my…

Ordered a birthday present for my boyfriend who I know goes to the shop on a regular basis and plays 40k regularly, the model I ordered was dispatched same day and took around 3-5 days to arrive, brilliant service and for a one-man store he works incredibly hard! 10/10 would buy from again

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Great Little Independent Gaming Shop

Excellent Service from this Little Gem. Staff Very Helpful been in person a few times now and the Owner and Community always happy to help Very Welcoming.
Ordered a Few Releases on Line No issues with Ordering or Delivery as simple and straightforward as going into the shop.
Highly recommend.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Great for gaming!

Great products online and in store I have never had any issues with delivery when ordering online.

The shop is fantastic, great vibe and amazing events!

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Great LGS

Been ordering for years for delivery and collection in store for warhammer, MTG, paints and all hobby goodies.
Always a great service and great prices, nice to check out all the games going on when you pop in too.

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Highly recomend

Great customer service instore. Now ive moved further away and i now order online with them. Not had any issues bar few delays with royal mail but they have always been clear with comunication. Would recomend as the go to hobby place in brum. Great stock range and available on hand.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Ordered online

Ordered online, good communication on what was happening with my order as there had been some delays from the direct supplier to the store
Package was packed well and securely
Very friendly service

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Goods paid for, but Never Received, Total Scam.

Ordered some stuff for Legions Imperialis, after two weeks, nothing had arrived. Tried using their chat box, no responce, tried using the "contact us" option twice, no responce. Tried using the facebook messenger chat, they looked at it as it clearly shows they read my message, still nothing, and the phone just rings outs.

I would avoid this place like the plague, they take your money, but gives nothing but silence.

22 April 2024
Unprompted review
Rated 1 out of 5 stars

Scam - use PayPal!

A victim of the “reply on Day 6” of a PayPal dispute. Thankfully I have clear evidence of the product being cancelled days before it was even shipped. So many good hobby stores online, this sadly isn’t one of them.

18 April 2024
Unprompted review
Rated 3 out of 5 stars

Poor but sorted out

Ordered a citadel brush set online, didn’t receive it and was informed I needed to pay a 5 pound charge for postage as I had apparent selected the collect from the store option when I ordered. PayPal payment of 5 pounds later, still no brushes. No reply’s to emails. In a nutshell pretty crap.
Edit - collection of brushes sent out by the supplier and order fully refunded.

2 February 2024
Unprompted review
Rated 1 out of 5 stars

Placed an order and ghosted

Ordered an item, after a week of no communication or anything and me chasing for a delivery date, decided to log a paypal claim.
On day 6 of paypal dispute (they auto refund if nothing heard for 7 days), they reply with a royal mail tracking reference, so paypal didnt refund and case still open while awaiting review.
Tracking reference just shows a label was purchased, nothing dropeed off at the Post office.
Absolute scam i would advise stay away.

20 March 2024
Unprompted review

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