BAUHAUS & Co KB Reviews 

Don’t go to Bauhaus in Malmö if you need help. They are more focused on telling you where to stand in line, than actually helping the customer.
After 30 mins I gave up and went home.

Tried to buy artificial grass on line one evening, credit card repeatedly refused (cannot be verified at this time).
Tried again next day. Same offer NOT AVAILABLE customer service completely not interested, not even the fact other clients may expierience the same!!. Spent 8,500 euros with them over 3.5 years. NO MORE. OUT

As others have written - poor stock management. Ordered an item online which had a 1 week delivery time. After 1 week and asking about the status of the order I get told I'll have to wait another 4 weeks. 4 weeks go by and I ask again about the status of the order to be told - sorry we're cancelling your order, we cannot supply this item. Useless.

Fast customer service, easy to navigate and find stores.

Bauhaus in Sweden is seriously missing an inventory management system. I checked whether a store had stock of a particular item, (according to their website, they did), drove to the store then the poor manager spent ages looking for this item, to no avail. Giving up, i ordered it online instead. My order was accepted and payment deducted from my account. I received an order acknowlegement and confirmed delivery date. The day of the delivery, i received an email stating that when they had tried to find the item to pack it, they could not find it and were therefore cancelling my order... I gave up at that point and went elsewhere. Hopeless.

I ordered a set of Elfa components, and I was pretty sure I'll get a home delivery. There was no indication on the site that it will be delivered somewhere else. Although there was no way to select the delivery time. I was very disappointed to get a delivery to some pickup point, and not even the closest one to my home. When I took it from the pickup point, it was packaged very poorly. Part wrapped in some soft carton, some wrapped in plastic, partially protruding from the plastic wrap, and all roughly bound together with a scotch tape in an ugly, sloppy manner. The delivery is made through DHL, which proves to be much worse than postnord. Why not deliver with postnord? And one more detail — I had to enter the faktura manually in my internet bank. The email from Bauhaus says I can scan it. I tried to scan from the screen and from the printed page — no luck. So I had to input it manually. Very poor experience.

I revamped our en suite bathroom and decided to fit what I believed to be quality fittings. The Bauhaus vanity unit, although expensive, does look the part. Unfortunately after 8 months, even although virtually unused, the inset sink developed a stain. There were no cleaners of any description used prior to the fault appearing.I tried just rubbing with water, then soap, and finally a mild non abrasive bathroom cleaner with no bleach. Since the unit is still well within warranty, I then repoerted the fault to Bauhaus via the retailer. Bauhaus have accused me of using prohibited cleaners, and therefore the warranty is void. The instructions supplied with the unit and on their website clearly state the methods of maintaining their furniture, and nothing I have done breaches their guidelines. I will be pursuing this company by all means possible to force them to recify their faulty product, and would strongly recommend that consumers consider carefully before purchasing any goods from this manufacturer if they do not want to become involved with such an unnecessary hassle regarding poor quality issues.

After 2 phone calls and 5 visits during 14 days to try to get a brand new toilet repaired. 3 days without a working toilet in the house after my last visit to them they say they cant find and papers about my complains al though I called twice and visited them 4 times!
Last time I ever bought anything from them!
Please stay away from the,