I had an exceptional visit to Bayfields for an eye test/update for my reading/computer glasses. The receptionist was extremely friendly and professional and helpful. The Optician was also very frien... See more
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I had a sight test today at the Beckenham branch and it’s was the most thorough eye exam I’ve had. The staff were very welcoming and professional. Sarah, Katherine and Zoe helped me find a frame th... See more
If you’re happy with your current optician - fine - but if you want a first class experience try Bayfields in Beckenham. Everyone is always so welcoming. The service I received recently from Hazel... See more
I received a friendly welcome from Catherine, the receptionist, who was able to supply me with the lens wipes I wanted and was able to confirm my appointment to go through my new glasses as well as te... See more
Company replied
Company details
- #12 of 26 best companies in Optician
- #15 of 20 best companies in Audiologist
- #4 of 22 best companies in Contact lenses supplier
- #12 of 18 best companies in Eye Care Clinic
- #17 of 45 best companies in Glasses store
- #9 of 11 best companies in Hearing Aid Shop
About Bayfields Opticians & Audiologists - Beckenham
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
2-6 Village Way, BR3 3NP, Beckenham, United Kingdom
- 020 8650 6172
Comprehensive eye tests
4.7
Excellent
85 reviews
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Thorough examination
I felt it was a thorough examination and my questions were answered while looking at my eye images.
28 March 2026
Staff were extremely helpful and super…
Staff were extremely helpful and super efficient.
3 April 2026
Great opticians.
Punctual, polite, efficient and friendly. Particularly Sarah and Pebbles.
25 March 2026
In good hands
I was treated courteously and made to feel special throughout my time at Bayfields, They kept in touch with me by email and text message to remind me about appointments.
12 February 2026
Optician Appointment Very Professional
My Optician appointment was on time and very professional in all regions.
10 February 2026
Very good staff very good and polite
Very good staff very good and polite
Seen on time eye test was good also gave me better prescription for my short sight going for fitting next week will recommend
11 February 2026
May use AI-assist with repliesRead more
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The reception staff were great....a…
The reception staff were great....a little bit more knowledge of the coffee machine would have made me feel less of a nuisance.
Eye test great.
Ear test ok... off putting seeing the machine that extracts the ear wax on full view half full of wax! Even pointed out to practitioner who agreed it was pretty awful! No attempt to remove or cover up. After that I felt everywhere a little 'unclean'.
10 February 2026
Reply from Bayfields Opticians & Audiologists - Beckenham
Thank you for taking the time to share your experience with us. We’re really pleased to hear that you found our reception team welcoming and that your eye test went well.
We’re sorry, however, that other parts of your visit didn’t meet the standard we aim to provide. You shouldn’t have been able to see any clinical equipment containing earwax - this is not in line with our hygiene or presentation standards. We completely understand how this would have made you feel uncomfortable, and we want to reassure you that we will be following up with the audiologist and the practice team to ensure this does not happen again.
We also apologise that the coffee machine experience left you feeling like a nuisance — you certainly weren’t, and we’ll make sure the team are fully confident in helping with this in future.
Very pleasant and professional staff.
10 February 2026
The optician was thorough and all of…
The optician was thorough and all of the staff were charming and helpful.
9 February 2026
Efficient and professional with great…
Efficient and professional with great customer service. Thorough eye test and health exam for my daughter.
31 January 2026
Experience attending Bayfields
Welcoming when we walked in.Professional attitude & very helpful explaining importance of diet & how to look after eyes. Attentive & not rushed out the door.
28 January 2026
I’ve been coming to this opticians for…
I’ve been coming to this opticians for years and the service is always fantastic.
28 January 2026
Good experience consultation for contact lenses &…
Good consultation for contact lenses & very satisfied with the lenses.
29 January 2026
Easy to get an appointment
Easy to get an appointment. Very professional, friendly staff.
22 January 2026
Hearing & Sight care from friendly Professionals…
Always a pleasure to visit you and I receive expertise from very friendly approachable competent Practitioners. Don't always get told things I want to hear but always have been offered the help needed with sound advice. Based upon my personal accounts of visits over several years cannot do other than recommend them.
21 January 2026
Laetitia is a super audiologist
Laetitia is a very hard working and extremely competent audiologist. Very pleasant working manner and willing to go the extra mile to sort out my hearing
15 January 2026
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