They are able to offer a full range of tests and have a good choice of frames. Staff are kind, helpful and professional and glasses arrived quickly. The shop has two steps up to the door and one inter... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All welcoming. No matter when go in for minor things nothing is too much for them and what make experience is that remember you by first name and acknowledge. Service is second to none every time vis... See more
Company replied
Friendly & courteous service ,efficient & effective result of eye test & new lenses have made a major difference. Thank you.
I met with an Audiologist called Paul. Paul made me feel at ease, and professionally explained that I would benefit from the use of hearing aids moving forward, following a hearing test that illust... See more
Company details
- #10 of 25 best companies in Optician
- #20 of 24 best companies in Audiologist
- #4 of 21 best companies in Contact lenses supplier
- #13 of 18 best companies in Eye Care Clinic
- #17 of 44 best companies in Glasses store
- #11 of 14 best companies in Hearing Aid Shop
About Bayfields Opticians & Audiologists - Eltham
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
43 Passey Place, SE9 5DA, London, London, United Kingdom
- 020 8850 3415
Comprehensive eye tests
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An absolute pleasure from beginning to…
An absolute pleasure from beginning to end, every member of staff had great knowledge,professionalism and a Smile during my experience at Bayfields .
A professional set- up
They are able to offer a full range of tests and have a good choice of frames. Staff are kind, helpful and professional and glasses arrived quickly. The shop has two steps up to the door and one internal step up to the consulting room so not fully accessible if you use a wheelchair. I had issues subsequently when signing up to the on- line portal. This is urgently in need of an upgrade - it looks like something from 10 years ago! I am not giving the company five stars because their marketing has recently gone “over the top” in my opinion with almost daily emails. It is tempting to click on “unsubscribe”.
Considerate ,professional respectful…
Considerate ,professional respectful staff , i was well informed as to what would be done Well Done
Excellent
Friendly & courteous service ,efficient & effective result of eye test & new lenses have made a major difference.
Thank you.
Eye test and scan
I had a very thorough examination from Kerry and I was very pleased with the discussion of results.
Annual eye test
Excellent service. Eye examination was thorough and the after care advice was a great addition.
Good service
I have great confidence in Kerry who is always efficient and professional. The other staff are also helpful and friendly
Great experience
Went in for a hearing test. No waiting. The staff were friendly and easy to talk to.
A lovely friendly helpful optitians…
A lovely friendly helpful optitians with a great variety of on trend frames to choose from.
Always friendly and great service
The staff are always very friendly, accommodating and most importantly knowledgeable. One never feels rushed or forced into unwanted purchases.
Friendly helpful staff.
Seen straightaway no waiting. Friendly staff.No High pressure sales.
Fantastic opticians
Fantastic opticians, from a well explained eye test to help with choosing frames. Highly recommended.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







