They are able to offer a full range of tests and have a good choice of frames. Staff are kind, helpful and professional and glasses arrived quickly. The shop has two steps up to the door and one inter... See more

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All welcoming. No matter when go in for minor things nothing is too much for them and what make experience is that remember you by first name and acknowledge. Service is second to none every time vis... See more
Company replied
Friendly & courteous service ,efficient & effective result of eye test & new lenses have made a major difference. Thank you.
I met with an Audiologist called Paul. Paul made me feel at ease, and professionally explained that I would benefit from the use of hearing aids moving forward, following a hearing test that illust... See more
Company details
- #10 of 25 best companies in Optician
- #20 of 24 best companies in Audiologist
- #4 of 21 best companies in Contact lenses supplier
- #13 of 18 best companies in Eye Care Clinic
- #17 of 44 best companies in Glasses store
- #11 of 14 best companies in Hearing Aid Shop
About Bayfields Opticians & Audiologists - Eltham
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
43 Passey Place, SE9 5DA, London, London, United Kingdom
- 020 8850 3415
Comprehensive eye tests
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I had eye test and suggested scan and…
I had eye test and suggested scan and got good results. So happy for this years review.
I was pleased with my eye test and the…
I was pleased with my eye test and the advice I received but do not feel able to comment on the overall performance of the company o
A well-conducted eye examination.
I had a well-conducted eye examination that discussed all aspects of my sight. This was followed by a discussion and selection new spectacles that fulfilled my requirements.
Seamless experience
Seamless experience, very helpful & caring staff. Would highly recommend.
Great experience
From reception to the wonderful optician. They even fitted in a free hearing test. So all round perfect.
Good Opticians
I find the staff at the Eltham branch friendly and professional. I would be happy to recommend others to this branch.
I met with an Audiologist called Paul
I met with an Audiologist called Paul. Paul made me feel at ease, and professionally explained that I would benefit from the use of hearing aids moving forward, following a hearing test that illustrated a deterioration in my hearing. I am 61 years of age.
I would, without hesitation, recommend the services of Bayfield Audiologists. Great work, thank you.
Excellent customer service
Excellent customer service and great consultation with the optician!
An excellent professional experience.
The visit was welcoming and reassuring. The professional advice was excellent and all procedures clearly explained. The help choosing the frames for the glasses was great with a good choice available. I can thoroughly recommend the service.
The optician was very professional
The optician was very professional. She has an easy manner which put clients at ease.
It was my first time with the Optician…
It was my first time with the Optician Rohanna, she was very professional and put me at ease with some concerns I had.
The lady who helped me with picking new glasses was very helpful and patient. Thank you Bayfields
Friendly and professional
Seen on time staff pleasant and helpful thorough examination
Great
Great, professional and friendly customer service. I found what I was looking for. Thanks to Kerry I've got the new and (finally) right prescription and Jaco gave me promptly the right glasses I was looking for. As I suspected the price defined the level and quality of the service provided.
Andras
Excellent, professional service
The optometrist, dispenser and reception staff at Bayfields (Eltham branch) were all highly professional, informative, patient and friendly. I was most definitely in good hands and not rushed throughout any aspect of my visit, in spite of my usual difficulty in choosing frames! I particularly enjoyed the more comprehensive eye test given now, and the fascinating explanation provided by the optometrist (Kerry). I am now the proud owner of a snazzy pair of prescription sunglasses!
All in all a good experience
I had an indepth eye checkup followed by some very helpfull advice on choosing the correct specs.
These were made up and ready for me to collect within a week
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