My experience at Bayfields was handled extremely well , from the very through eye test to the selection of glasses. The staff were very polite and knowledgeable regarding aspects of choosing replace... See more
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I thoroughly recommend Bayfields (my branch is in Loughton). The staff are superb - and I've had glasses and hearing aids very recently. The audiologist (Isabel) is fantastic - both in her patienc... See more
Margaret was really friendly and helpful during the eye examination, and arranged for me to have new lenses to correct the changes in my eyesight. After a few days, my new lenses were fitted into my... See more
Meryl James is a very efficient and thorough optician. Receptionists greeted me with a welcoming smile
Company details
- #12 of 26 best companies in Optician
- #14 of 20 best companies in Audiologist
- #4 of 22 best companies in Contact lenses supplier
- #12 of 18 best companies in Eye Care Clinic
- #17 of 44 best companies in Glasses store
- #9 of 12 best companies in Hearing Aid Shop
About Bayfields Opticians & Audiologists - Loughton
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
24 Forest Road,, IG10 1DX, Loughton, Essex, United Kingdom
- 020 8508 1325
Comprehensive eye tests
4.6
Excellent
52 reviews
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Their eye testing service is excellent…
Their eye testing service is excellent - 2nd to none. However, the price of their glasses is absolutely ridiculous and I took my prescription away. The glasses I purchased elsewhere are 10 times better than the ridiculously priced ones I had bought from Bayfield previously.
23 June 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I've always felt listened to and dealt…
I've always felt listened to and dealt with professionally. I recommend Margaret highly. Thank you for all your care.
16 June 2025
Reply from Bayfields Opticians & Audiologists - Loughton
We appreciate you taking the time to share your kind words. We are happy to hear that you've always felt listened to and professionally cared for.
Excellent
Myself and my family have been superbly looked after for many years by Meryl James. She is very professional, has excellent knowledge and her customer care is second to none. Thank you Meryl.
17 June 2025
Reply from Bayfields Opticians & Audiologists - Loughton
We're happy to hear that you and your family have been superbly looked after for many years. We appreciate your kind words regarding the excellent knowledge and client care. Thank you.
She was prompt and explained everything…
She was prompt and explained everything perfectly
13 June 2025
Reply from Bayfields Opticians & Audiologists - Loughton
We're happy to hear that everything was explained perfectly and that you were served promptly. Thank you for your feedback.
Reply from Bayfields Opticians & Audiologists - Loughton
We are so glad that you found our staff friendly. We appreciate your positive feedback and your recognition of our customer service.
Reply from Bayfields Opticians & Audiologists - Loughton
We're happy you found our team friendly and the store uncrowded. We look forward to assisting you with your glasses adjustment soon.
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