Excellent service from the Macclesfield branch. Both from the optician and th lovely lady who helped me choose my glasses. I did not feel rushed at all. They even serve you tea. I will not go to anoth... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I know I can walk in off the street and be made welcome by Mandy and Emma on reception who are ready to sort out whatever my problem is. Nikita has been my optician for a couple of years now and I a... See more
The most thorough sight test I have ever had (this comes from a retired optometrist). Melissa explained every part of the sight test clearly and ensured that all equipment was cleaned before using.... See more
The optician was lovely very patient and very knowledgeable and it's a pleasure going to Bayfields because everyone is great 👍
Company details
- #10 of 25 best companies in Optician
- #20 of 24 best companies in Audiologist
- #4 of 21 best companies in Contact lenses supplier
- #13 of 18 best companies in Eye Care Clinic
- #17 of 44 best companies in Glasses store
- #11 of 14 best companies in Hearing Aid Shop
About Bayfields Opticians & Audiologists - Macclesfield
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
73 Pickford Street ,, SK11 6JD, Macclesfield, Cheshire, United Kingdom
- 01625 615002
Comprehensive eye tests
4.7
Excellent
52 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reassuringly professional and welcoming…
Reassuringly professional and welcoming experience, excellent.
20 May 2025
Reply from Bayfields Opticians & Audiologists - Macclesfield
We're happy to hear that your experience with us was excellent. Thank you for your kind words and positive feedback!
Always a good experience with expert…
Always a good experience with expert opticians and friendly staff.
14 May 2025
Reply from Bayfields Opticians & Audiologists - Macclesfield
We're glad you enjoyed your experience with our opticians and friendly staff. Thank you for your positive feedback.
I found Bayfields staff very friendly…
I found Bayfields staff very friendly and always helpful. The audiologist, Dave, is very experienced and able to come up with useful suggestions when asked for advice.
7 May 2025
Very professional and easy to deal…
Very professional and easy to deal with, full explanations of everything that was happening, well looked after with cup of coffee etc.
8 May 2025
Excellent service
30 April 2025
Stop sending me these stupid…
Stop sending me these stupid questionnaires. The fact I keep going back to Bayfields shows I'm satisfied with their service.
30 April 2025
Reply from Bayfields Opticians & Audiologists - Macclesfield
We appreciate your feedback and apologise for the email annoyance. We will review our processes to ensure we respect your preferences better in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.