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Bayfields Opticians & Audiologists - Wakefield Reviews 55

TrustScore 5 out of 5

4.8

73 Northgate,, WF1 3BX Wakefield, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from Fazila at Bayfields Wakefield yesterday. She was extremely professional, friendly and thorough throughout my eye test. She took the time to explain everything clearly and made... See more

Rated 5 out of 5 stars

Always super friendly, answer any questions I have promptly and offer me a cup of coffee. Love the new refurbished branch in Wakefield

Rated 5 out of 5 stars

The team at Bayfields are second to no other. The front of house care team make everything seem so straight forward from the moment you make the appointment right through to helping make the right d... See more

Rated 4 out of 5 stars

The audiologist was very helpful and amongst other things suggested using an alternative sleeve for r.I.c. You did not receive a perfect score because he attached one of the sleeves incorrectly and... See more

Company replied


Company details

  1. #10 of 25 best companies in Optician
  2. #20 of 24 best companies in Audiologist
  3. #4 of 21 best companies in Contact lenses supplier
  4. #13 of 18 best companies in Eye Care Clinic
  5. #17 of 44 best companies in Glasses store
  6. #11 of 14 best companies in Hearing Aid Shop

About Bayfields Opticians & Audiologists - Wakefield

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 73 Northgate,, WF1 3BX, Wakefield, West Yorkshire, United Kingdom

  • 01924 374282

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

Great experience yet again

Great experience yet again, very thorough and professional . Would definitely recommend.

12 June 2025
Bayfields Opticians & Audiologists - Wakefield logo

Reply from Bayfields Opticians & Audiologists - Wakefield

We're happy to hear that your experience was great, thorough, and professional. We appreciate you recommending us.

Rated 5 out of 5 stars

I have only dealt with the Opticians’s…

I have only dealt with the Opticians’s side of the business. I have been using this firm of opticians for many years and have been very satisfied with Mark and his team who have been extremely helpful and efficient on every occasion.

26 June 2025
Bayfields Opticians & Audiologists - Wakefield logo

Reply from Bayfields Opticians & Audiologists - Wakefield

We're happy to hear that you've been very satisfied with our opticians' services for many years. We appreciate your positive feedback regarding the team's helpfulness and efficiency.

Rated 5 out of 5 stars

Ear wax removal carried out by Lyba…

Ear wax removal carried out by Lyba Hussein.
Lyba has an excellent professional and friendly manner. Clearly explains everything that is happening and gives the patient the utmost confidence she is a credit to your team.

26 June 2025
Bayfields Opticians & Audiologists - Wakefield logo

Reply from Bayfields Opticians & Audiologists - Wakefield

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the service and professionalism of Lyba. Thank you for your feedback.

Rated 5 out of 5 stars

The staff were very caring and patient

The staff were very caring and patient. I never felt rushed.

21 May 2025
Bayfields Opticians & Audiologists - Wakefield logo

Reply from Bayfields Opticians & Audiologists - Wakefield

We're happy to hear that our staff provided caring and patient service. Thank you for your positive feedback!

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