Barker Booth & Eastwood Limited Reviews 

428
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, often describing them as patient and kind. Many people highlight the excellent service received, noting clear explanations, quick responses, and a supportive approach throughout various processes like claims and property transactions. Reviewers felt fully supported, with team members going above and beyond to ensure a smooth and stress-free experience. However, some people mentioned concerns regarding communication and efficiency. A few reviewers reported issues with unresponsiveness, including a lack of follow-up after initial contact, slow email replies, and a refusal to communicate when issues arose.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often describing it as outstanding, excellent,... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness and clear... See more

Claim

Consumers find the claim process to be positive, with many reviewers highlighting the professional and... See more

Response time

Reviewers consistently express satisfaction with the prompt and efficient response times. Customers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Darren lowe, Kathy cox have been absolutely amazing throughout my claim. The process, providing legal advice, help and Guidance throughout my painfull time since my accident. I have so much trust in... See more

Company replied

Rated 5 out of 5 stars

Mo and Matt helped us buy our first home. Both were incredibly helpful, professional, and knowledgeable throughout the process. As first-time buyers, they took the time to answer all our questions and... See more

Company replied

Rated 5 out of 5 stars

You were an excellent port of call with exceptional skills at a desperate time of need. Nothing was too much trouble, taking me through each stage of my claim. Clare Welsby who handled my claim was... See more

Company replied

Rated 5 out of 5 stars

I recently instructed Barker Booth & Eastwood and Mo and Matthew dealt with the purchase of my first home. I had an excellent service and they made buying my property a smooth and stress free process... See more

Company replied


Company details

  1. Conveyancer
  2. Lawyer for the Elderly
  3. Employment Lawyer
  4. Family Lawyer
  5. General Practice Lawyer
  6. Personal Injury Lawyer

Written by the company

BBE Law are a progressive firm of solicitors with a well-earned reputation for providing practical legal advice to clients in the North West, with authority, imagination and efficiency. We have gained respect both inside and outside the profession, achieving esteem as a 'caring' firm offering a personal service to both commercial and private clients. Under each of our specialist departments - Personal Injury, Property, Family, Litigation, Wills and Inheritance - BBE Law is able to provide all the services a client might require from a solicitor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(428)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time buyer - Conveyancing

Really happy with BBE Solicitors for helping me with my first home purchase. They were professional, responsive, and kept me informed throughout the process. Everything was handled smoothly and efficiently. Would definitely recommend to anyone.
Special thanks to Mo and Matthew for all their efforts!

17 April 2025
Unprompted review
Rated 5 out of 5 stars

I write to express my sincere and…

I write to express my sincere and heartfelt appreciation and gratitude for your highly professional and competent services, provided in both a friendly and accessible manner.

You were thorough, fair and transparent in fighting my case, saving my reputation and establishing justice for which I will always be grateful.

You have changed my life. Thank you!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Above & Beyond ⭐

I have used BBE Law a few times over the past few years to resolve some family matters. Nicola, Sara & David are a fantastic team. They have gone above and beyond in every aspect. Communication is excellent. Anything I didn't understand was fully explained to me, and together, have secured several positive outcomes for me and my children. Thank you x

1 April 2025
Rated 5 out of 5 stars

Professional, friendly service.

My brothers and I used BBE for the sale of my late mother's property. Throughout the protracted period up to completion (buyer issues) the team kept in touch and helped us to get our documentation in order. Then when the buyer finally got their act together the sale went through quickly and smoothly. Thanks to all at BBE!

5 March 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thankyou for taking the time to tell people about your experience with us. The team will be really happy with your feedback!

Rated 5 out of 5 stars

Amazing Solicitors !

I was on the hunt for a solicitors to deal with a very complex family Matter. A lot of people had recommended BB&E and I can see why they never disppointed me. Nicola , Sara & David who all assisted me with my matters kept me up to date every step of the way gave expert and efficient guidance.
10/10 definitely recommend.
What a pleasant outstanding group of people. If in the future I need further assistance this is the place I would return to for any matter.

2 April 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your kindness and wonderful feedback. The team will be so happy that you have taken the time to leave feedback for people to see!

Rated 5 out of 5 stars

Thanks to bbe nicola dewhurst and Sara…

Thanks to bbe nicola dewhurst and Sara and David And kira patterden for your work involving family law and having a positive outcome in our favour would highly recommend the firm to get a positive outcome for my daughter

2 April 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

We are glad to be of service. Thank you for your lovely feedback.

Rated 5 out of 5 stars

The only solicitors we'll ever use!

I've used BBE numerous times and they've always provided a perfect service, Myself and my partner couldn't be happier, if anyone is looking for a solicitors to use, I would highly advise BBE as they provide the perfect service. Great communication and are always pushing things from their side.

28 March 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thankyou for taking the time to tell people about your experience with us. The team will be really happy with your feedback!

Rated 5 out of 5 stars

Very professional

Very professional, helpful, fast service,
Above and beyond.. Thank you !

28 March 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for the feedback!

Rated 5 out of 5 stars

Barker Booth & Eastwood are an…

Barker Booth & Eastwood are an excellent firm. I was really anxious of the process in buying my own home and they demonstrated compassion and support at all times, dealing with hiccups professionally and quickly. They clearly explained next steps and supported me to understand the process to help in managing expectations. All members of the team were friendly, specifically Kim Sendall & Jonathan Waterhouse.

31 March 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your kindness and wonderful feedback. The team will be so happy that you have taken the time to leave feedback for people to see!

Rated 5 out of 5 stars

My experience with this company was…

My experience with this company was very good by the way they support me always attend my goals support that always been there never giving up showing me the right way and the proper way to see what I deserve and never giving up on me even knowing that was a difficult case to accept Very professional through the secretary into the solicitors thank you thank you very much for all

27 March 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thankyou for taking the time to tell people about your experience with us. The team will be really happy with your feedback!

Rated 5 out of 5 stars

Flawless conveyancing process

Flawless conveyancing process

Cannot recommend Jonathon Waterhouse enough. Minor niggle dealt with promptly, (not his fault). Sale had some frustrations as they all do and he just dealt with them head on, proactively and professionally. I am really grateful for a seamless process. You are in good hands with Jonathon- highly recommend !

21 March 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your kindness and wonderful feedback. The team will be so happy that you have taken the time to leave feedback for people to see!

Rated 5 out of 5 stars

Brilliant Service From BBE Law

I would highly recommend BBE Law for the excellent job they did representing me following a fall i had in a shop.
Mr Darren Lowe was brilliant alongside Kath Cox and Claire Welsby.
I received regular information and updates and it was really easy to contact any of them if i had any questions or concerns.
Mr Lowe achieved a very good outcome to my case.

19 March 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your wonderful feedback. Darren and the team will be so happy that you have taken the time to leave feedback for people to see!

Rated 5 out of 5 stars

Excellent professional job well done

Excellent professional job well done. Very quick to reply to any queries. Nicola Dewhurst and Robyn Moss were wonderful to deal with and nothing was to much bother. I would like to express my eternal gratitude for the job well done. Thank you

19 March 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your kindness and wonderful feedback. The team will be so happy that you have taken the time to leave feedback for people to see!

Rated 5 out of 5 stars

I struggle with everything to do with…

I struggle with everything to do with court or online things ect and bbe law absolutely went above and beyond at every hurdle I hit and it was honestly stress free approach they give that made me feel like I was in the best hands possible I was worried at first like with everything I thought I would go through getting the result I wanted but it was easy and very fast at getting what they needed done and out the way on to the next thing 🙏

12 March 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thankyou for taking the time to tell people about your experience with us. The team will be really happy with your feedback!

Rated 5 out of 5 stars

Emily Murray dealt with my divorce in a…

Emily Murray dealt with my divorce in a professional manner. Always kept me informed and I would recommend.

11 November 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your lovely feedback. Emily will be so happy that you have taken the time to tell people about the service you have received.

Rated 5 out of 5 stars

I am giving barker booth & Eastwood a 5…

I am giving barker booth & Eastwood a 5 star rating as the work they did on my case was extremely well done and I got the results I wanted also every time you phone and leave a message someone always gets back to you

13 July 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your great feedback. We really appreciate your thoughts on the service you received!

Rated 5 out of 5 stars

Caring, compassionate and professional

Caring, compassionate and professional, I thoroughly recommend BBE, in particular Robyn Moss and Donna Amos who helped me with a very difficult situation, always great communication.

26 February 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thankyou for taking the time to tell people about your experience with us. The team will be really happy with your feedback!

Rated 1 out of 5 stars

Impossible to contact by phone

Impossible to contact by phone. No answers to emails. You get fobbed off by senile old woman even if you manage to get through by phone. Avoid.

1 April 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

We are sad that you feel this has been your experience of the firm as we always try to do our best to provide excellent service. Your name is not known to us as a client. However, If you could kindly contact us on: 01253362500 and ask for the Complaints Manager, we will be more than happy to assist you with resolving your matter.

Rated 5 out of 5 stars

Claim for Injury

Mr Darren Lowe, Claire Welsby and Kath Cox provided excellent service in my "no win, no fee" claim for a fall at a restaurant. I received regular updates and they were very professional throughout. I received a fair settlement. I would highly recommend their services.

4 March 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your wonderful feedback. We really value the fact that you are happy with our service and you have taken the time to tell others about this. It has been a pleasure to be of service to you.

Rated 5 out of 5 stars

Cannot recommend enough

I used BBE for a non-molestation order, Child Arrangement Order and Prohibited-steps Order. BBE were fantastic with providing support and advice and we gained the outcome necessary. I had Nicola Dewhurst as my solicitor with Sara Stanley and David Nickson in her team. They went above and beyond and always remained professional and everything was completed in a timely manner.

3 March 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much Charlotte for your great feedback. We are so pleased that you are happy with the support you received. It means a great deal to us that you have taken the time to tell people about us.

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