Barker Booth & Eastwood Limited Reviews 

428
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff for guiding them clearly through various legal and property processes with patience and dedication. Consumers note that communication is consistently prompt and reassuring, which significantly reduces the stress of handling important life matters. People appreciate the dependable support provided from start to finish, ensuring successful outcomes for their claims and transactions. However, some people mentioned encountering unprofessional behavior and communication delays when trying to reach out for assistance or resolve issues. A few reviewers also experienced difficulties getting prompt replies or felt that certain matters took far too long to sort out.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, patience, and dedication... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and supportive... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being helpful,... See more

Response time

Clients share positive opinions on response time, noting that staff members are consistently prompt,... See more

Claim

Customers had positive experiences with claim handling, praising the supportive and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mo and Matt helped us buy our first home. Both were incredibly helpful, professional, and knowledgeable throughout the process. As first-time buyers, they took the time to answer all our questions and... See more

Company replied

Rated 5 out of 5 stars

Darren lowe, Kathy cox have been absolutely amazing throughout my claim. The process, providing legal advice, help and Guidance throughout my painfull time since my accident. I have so much trust in... See more

Company replied

Rated 5 out of 5 stars

You were an excellent port of call with exceptional skills at a desperate time of need. Nothing was too much trouble, taking me through each stage of my claim. Clare Welsby who handled my claim was... See more

Company replied

Rated 5 out of 5 stars

Amazing firm from start to finish. I can’t recommend Tim Fielding enough, he is very passionate about his work and his level of patience the past three years has been remarkable. The communication thr... See more


Company details

  1. Conveyancer
  2. Lawyer for the Elderly
  3. Employment Lawyer
  4. Family Lawyer
  5. General Practice Lawyer
  6. Personal Injury Lawyer

Written by the company

BBE Law are a progressive firm of solicitors with a well-earned reputation for providing practical legal advice to clients in the North West, with authority, imagination and efficiency. We have gained respect both inside and outside the profession, achieving esteem as a 'caring' firm offering a personal service to both commercial and private clients. Under each of our specialist departments - Personal Injury, Property, Family, Litigation, Wills and Inheritance - BBE Law is able to provide all the services a client might require from a solicitor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(428)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding experience

I was unaware of how to go about a claim I contacted baker booth and Eastwood limited and it has been a really pleasant experience they have always been in the other end of the phone and provided and outstanding experience I would truly recommend this company if you where to ever need to look at a claim going forward

20 February 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your feedback. It is greatly appreciated!

Rated 4 out of 5 stars

Darren Lowe

I was very happy with the service I received from Mr Darren Lowe and the company ( BBE LAW ). Mr Lowe and the team kept me informed throughout the whole process. Any questions that arose around my case were answered straight away and everything was explained. I highly recommend him as a solicitor.

19 February 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your great feedback. The team will be so happy that you have taken the time to tell people about your experience with us!

Rated 5 out of 5 stars

Exceptional service

Exceptional service, really prompt responses to my questions. My solicitor, Darren Lowe and all his team have been such a support during a difficult time. Heard about Barker Booth & Eastwood though a First4Lawyrs representative and I'm really happy that they recommended them to me.

Would HIGHLY recommend and would use their services again

18 February 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your wonderful feedback. It is really appreciated.

Rated 5 out of 5 stars

Amazing solicitors

Amazing solicitors ! I would defo recommend

12 February 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your wonderful feedback. It is really appreciated.

Rated 5 out of 5 stars

Highly recommended…

Very efficient service from start to finish for the sale of my property. Professional and helpful staff.

9 January 2025
Unprompted review
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Reply from Barker Booth & Eastwood Limited

Thank you for your wonderful feedback. It is really appreciated.

Rated 5 out of 5 stars

Donna and her Team at BBE Law helped…

Donna and her Team at BBE Law helped and supported me throughout my Litigation process. It was a very stressful and tough time.

I cannot thank you enough for all your support to help me reach a fair outcome.I would recommend BBE to anyone and would use them again.

Thank you.

4 September 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for lovely feedback and support. Donna and the team will be so happy that you have taken the time to tell people about your positive experience.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. This company has been very compassionate and understanding throughout my case.
I have had some stressful times but have been made reassured by my solicitor.
We got the outcome that was expected and I am very happy with the service I received.

3 February 2025
Unprompted review
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Reply from Barker Booth & Eastwood Limited

Thank you for your great feedback and support. We are glad to have been of service to you.

Rated 5 out of 5 stars

Excellent service

I had an accident in work and wasn’t going to put in a claim I thought it was too much hassle and wouldn’t get anything I was speaking to a friend who recommended I ring Barker Booth & Eastwood Sols as she was using them and they were brilliant. I rang and spoke to Lisa I am so glad I did I was made to feel so at ease and she was so lovely. Everything was easy to do and Lisa got the best amount of compensation she could for me. Mostly everything was done via email but if I needed to speak to her she always came back straight away. Excellent service

1 April 2024
Unprompted review
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Reply from Barker Booth & Eastwood Limited

Thank you for your fantastic review. We really appreciate your support. We are so glad to have been of service to you.

Rated 5 out of 5 stars

House Sale

We completed a house sale yesterday with BBE, this is the second time we have used them for this as we were so happy with the service given previously.
There have been various issues with the other parties involved, which delayed the sale, but Mo has been great at keeping us informed, chasing solicitors etc. and explaining each stage.
The reception staff are always friendly and helpful too when we have been dropping off documents, providing ID or attending appointments.
We have also used BBE to update our wills recently.

27 January 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your great review! We really appreciate you taking the time to share your experience. We are also really pleased you have been happy with our service.

Rated 5 out of 5 stars

From start to finish, top class service.

From start to finish Sharon Rigby my solicitor and her team Leanne and Sally provided me with support, assurance, guidance and resolution. This was all done with empathy, understanding and a great service. Always responded to emails in a timely manner, answered my questions no matter how silly they sounded and just overall did a great job.

Thank you all so much.

Highly recommend and will spread your name far and wide.

23 January 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your wonderful review. We are so happy to have been able to support you with your matter.

Rated 5 out of 5 stars

Would work with Barker again!

Worked with Donna & Zoe for Child Arrangements. It's a massive relief having a solicitor you can trust and have faith in. Thank you guys for all you do!

26 November 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you Brandon for your great feedback. Donna and Zoe will be so happy that you have been pleased with the service they have provided. Thank you for taking the time to provide an endorsement! it means a lot.

Rated 5 out of 5 stars

BBE Law has been amazing from start to…

BBE Law has been amazing from start to finish! Nicola and her team have gone above and beyond to help me. They have kept me updated from start to finish. I’m truly happy with their service they have provided. Thanks again for your help! :)

21 January 2025
Unprompted review
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Reply from Barker Booth & Eastwood Limited

Thank you for your lovely feedback and support. We are so happy to know that we have been of real support to you during your matter.

Rated 5 out of 5 stars

Excellent conveyancing service.

Barker Booth & Eastwood did a fantastic job on the conveyancing of a flat that was located in Kent.
I would highly recommend them.

17 January 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thankyou for your great feedback! We are glad to have been of service.

Rated 5 out of 5 stars

EXCELLENT SERVICE FROM BARKER BOOTH & EASTWOOD

We have used Barker Booth & Eastwood before and met with Dawn Lamb and colleagues in two appointments to make new Wills. The appointments were easy to make and we were seen within a few weeks of initial inquiry. The whole process was very professional, everything was explained clearly and we were treated with respect throughout. Would recommend them to anybody

3 January 2025
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your wonderful feedback and support. The team will be so happy you have taken the time to endorse their services.

Kindest regards

Emma

Rated 1 out of 5 stars

Sorry to say a bad experience

I am the first person to praise good service and give the benefit of the doubt, but, I really can’t give anything but 1 star.
I’ve had a bad experience with BBE Law which has left me shocked and, I’m sorry, but I would not recommend the conveyancing team.
I must say this is the response I expected.
In reply, and not wanting to go into great detail, my review has absolutely nothing to do with the service or the rules and regulations required by law.
It has to do with how we were treated and dealt with which, unfortunately, fell short of what we expected from a well established legal firm.
I could go into detail, which I’m sure, would verify the rating I have given.

18 October 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

We are so sorry that you feel you have not received the best service from the firm. Whilst we can assure you that we have done everything in our power to provide you with the best possible service, ultimately as a firm of solicitors we are bound by extremely stringent rules and regulations, which we have a duty to adhere to rigorously, even if the actions we are required to take do not align to the client's expectations. We are happy to continue to resolve this matter with you off line, as the team are currently doing.

Rated 5 out of 5 stars

We had our wills written at this…

We had our wills written at this solicitors, I found them on the Internet, this is our first time using
Barker Booth & Eastwood . Gave them a call and made an appointment. We had Jill Hastings.
We were kept informed on what to do next. It only needed 2 visits to she her and got the final papers within the week of the last appointment.
Jill did a fabulous job, she is very efficient and professional.
We would definitely use these solicitors again and highly recommend

15 November 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your wonderful feedback and support!

Rated 5 out of 5 stars

Professional and Thorough

Thanks Lisa and Kieran, a highly professional and thorough team offering guidance throughout the process. Very pleased with the overall experience and the final outcome. Thank you to the whole BBE team.

19 December 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your wonderful feedback and support!

Rated 5 out of 5 stars

Really great service from Jonathon and…

Really great service from Jonathon and Kim during the selling and purchase of our new property. Great communication ensuring everything went smooth .would definitely recommend them to anyone wanting conveyancing services !

9 December 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you Peter for your super feedback. The team will be so happy that you have been pleased with the service they have provided, and thank you for taking the time to provide an endorsement! it means a lot to us.

Rated 5 out of 5 stars

Excellent service from BBE Law again

Jonathon and Kim both made an excellent job of all matters relating to my recent house sale which proceeded smoothly and without any delay caused by BBE. Their fee was also very reasonable and all communications were answered quickly - they were responsive throughout. I would very happily instruct BBE to act for me again and have used them in the past with equally good results. I can wholeheartedly recommend this company.

15 November 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

HI,
Thank you for your kind comments and endorsement. Kim and Jonathon will be so happy to have been of service to you.

Rated 5 out of 5 stars

The wonderful MR lowe and his assistant Kath cix

MR. Darren Lowe and his assistant kath cox always kept me in the loop both very polite positive and friendly, even when things didn't look good in the case were positive upbeat and thruthfull.
And in the end won my case. Darren kept his cool.when I lost mine in phone calls alway explained things in terms I would understand.Would recommend this firm to anyone I will be always grateful to them both .

4 December 2023
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your wonderful feedback and support! We are delighted that you have been happy with our assistance with your matter and, as always we are here for you, should you need any further assistance in the future.

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