Had a issue it was resolved but it took many emails and many phones calls but in the end they Helped me out
Company replied
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BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget. Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
209 County Road 156, 56307, Albany, United States
Replied to 58% of negative reviews
Typically takes over 1 month to reply
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Andy was on point. He knew exactly what I wanted. He knew my vehicle and recommended the right products. He returned my calls and answered all my questions with patience and total respect. This is a family owned but professionalism is by far a hole in one.

Reply from BB Wheels
It was quick and easy to find what i wanted and the payment processing was easy

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You guys rock good product will buy again

Reply from BB Wheels
I ordered crosswind 265/70 r17 At tires (4) $139.78 each.
After receiving them from FedEx I noticed the tires are the wrong brand but the right size, I received Travelstar Ecopath AT SUV tires. Kind of itching my head about that one how am I supposed to put the little tiny tires on my big Chevy Silverado? Good question huh.
I will admit it only took 2 days to receive my new "wrong" tires to get here. They shipped from Kalamazoo Michigan to Iowa.

Reply from BB Wheels
Good customer service, good communication, they let me know every step of the way when my order would be here, actually got here a little earlier then expected, came in nice packaging, everything I expected was done on there end in a timely manor, definitely would recomend them to anyone and definitely would do buisnes with them again. Very satisfied and happy with how they run there ship. I didn’t want to write a review until I got my stuff and confirmed the fitting, so this is my honest opinion afterwards, get your wheels from here!

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The purchase was simple with good pricing. Shipping of the product is prompt.

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I really needed a Rim and

Reply from BB Wheels
Order my rims less then a week ago 24” massiv rims and they already here all came in perfect new shape box little beat up but no damage to rims Nate from sales was perfect helping me out thanks again boss

Reply from BB Wheels
Hello, greetings from Salem, Oregon, all the wheels they sell at their facilities are very cool. I would like them to promote me with some tires to be more of a promotion... but in short, they are an entrepreneurial company and I am looking forward to the product I ordered from them.

Reply from BB Wheels
We called about a different rim, but the person we talked to helped us find a better, much nicer, and much more in the realm of what we were looking for. The ones we called about, well we just kind of settled on. The rims that were suggested are cheaper than the ones we looked at. So it ended up as a win, win for us. He was super sweet and really knew his inventory. Having a dually really just made things difficult to find quality rims. With BB Wheels, and a great salesman made our purchase easy. Thank you BB Wheels.

Reply from BB Wheels
Just purchased 2nd set of tires, very easy to find what you want on this site.

Reply from BB Wheels
Website was easy to navigate. So was the chat and visualizer was very helpful

Reply from BB Wheels
The customer service was great as they contacted me to ensure I recieved a good fitment on my car and provided me a variety of options in order to help improve my experience.

Reply from BB Wheels
This is the 5th wheel or tire purchase I’ve made with BB Wheels, always good service, good prices, good quality & usually arrives quickly 👊🏻

Reply from BB Wheels
Ordering was very easy with the website. The customer service representative was very helpful. I received a phone call to ask me about my order. While talking to the guy he informed me that some of the parts that I thought I needed in fact, I didn’t. So he helped me cancel my order and reorder the correct product for my cars. Definitely will continue to use!!

Reply from BB Wheels
Great customer service with my first time ordering. Best sale on tires.

Reply from BB Wheels
I wanted to make a change and the representative was patient and very helpful.

Reply from BB Wheels
super fast shipping, and exactly what I ordered with no drama.

Reply from BB Wheels
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