More than an year waiting for a withdrawal request. They only give automatic answers. Support does not work. They don't pay.
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See what reviewers are saying
Started using it earlier this year was ok. But since last two months can't make any withdrawals which is impacting me badly financially. Standard response from them is sorry we can't give you an ETA.... See more
BDSwiss Global ID : 2229279 Account ID: 1718422 I told the company that I was in desperate need of my withdrawal due to medical emergency, but they obviously did not care. They gave the same h... See more
Company replied
I've been using bdswiss for the past 5 years, never had a problem until recently. Somehow no withdrawal is being processed and it has been going for a while now. It starting to look like they... See more
Company replied
Company details
Written by the company
Join a Club of More than 1,600,000 Traders. At BDSwiss, we support you throughout your trading journey, featuring multilingual helpdesks on a 24/5 basis, personal account managers, complimentary product walkthroughs and live market analysis by our seasoned analysts. We believe in educating our clients and giving them all the tools they need to respond to an ever-evolving market. We offer educational resources to meet the needs of traders of all levels including in house live webinars, exclusive video courses and daily market news. We follow a strictly client-centric approach and aim to exceed your expectations. To reflect this approach, we offer our clients the possibility of dynamic leverage (available in certain jurisdictions) of up to 1:2000 and several account types to satisfy our clients' increasing demandsThis is why we constantly invest in innovation and improve user experience by introducing native apps and platforms, new assets and unique features and tools! As a result, our excellence and reliability can be reflected by the number of awards won throughout the years.
Contact info
Mauritius
- community@bdswiss.com
- www.bdswiss.com
2.0
Poor
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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No withdrawal since last 6 weeks
No withdrawal since last 6 weeks
I am unable to receive my withdrawal…
I am unable to receive my withdrawal despite lapse of more than one month. I complained, multiple times, their support team to resolve my issue but in vain.
id=110003202
2 September 2024
Unprompted review
Reply from BDSwiss
HI Mian Binyamin,
We thank you for your patience so far.
We are sorry to see that you feel this way about your experience. We understand that this can be a frustrating time an we empathise with that. Kindly note that our Team is looking into the matter in order to try and resolve this as soon as possible. We thank you for your patience and understanding.
The BDSwiss Team
Withdrawal issues
Withdrawal issues. No succesful withdrawal since 2nd Sep. Support keeps telking you sorry , we are working towards resolving the problem. Its been over a month to orocess even the tiniest dollar.
2 September 2024
Unprompted review
Reply from BDSwiss
HI patricia kinyua
We are sorry to see that you feel this way about your experience. We understand that this can be a frustrating time an we empathise with that. Our Team is looking into the matter in order to try and resolve this as soon as possible. We thank you for your patience and understanding.
The BDSwiss Team
BDSwiss is Bankrupt the new FTX ?
BDSwiss is Bankrupt ! Money is BLOCKED
BDSwiss is having a big crisis. ALL the management is resigning.
As Bdswiss partner for about 3 years I can tell you that.
My clients and I, did withdrawals request and nothing... accounts ranging from 200 to 20k USD NO ONE GOT HIS MONEY! Also some traded and lost, and that's their strategy... make you trade until you loose. And from some internal sources I know that some countries can withdraw and some other country can't! this is descrimination!
If you want to sue BDSwiss, I will do that for all of us.
4 October 2024
Unprompted review
Withdrawal issues
Withdrawal issues.
I placed a withdrawal request since 16th of September but I has not been processed till now. They are only asking for me to wait. This is really frustrating as no one is telling me the reason for the wait and the duration for it too.
16 September 2024
Unprompted review
Reply from BDSwiss
Hi,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your claims, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
I have tried re withdraw my account
I have tried re withdraw my account, at 25 sept 2024, till now havent processed yet. do they have no money?
my acc mt no : 50019394
my ID Client : 2007975
25 September 2024
Unprompted review
Reply from BDSwiss
Hi Dewi
Firstly, thank you for your patience so far. We are sorry to see that the matter is continuing to affect your experience. We understand that this can be a frustrating time an we empathise with that. Our Team is looking into the matter in order to try and resolve this as soon as possible. We thank you for your patience and again and we appreciate your understanding.
The BDSwiss Team
Withdrawal issue
I had a great experience but for the first time, I encountered a withdrawal issue. please resolve the problem as soon as possible.
My client id; 2594632
1 October 2024
Unprompted review
Reply from BDSwiss
Hi Hamid Nosherwan
We are sorry to hear you feel this way and we also appreciate your patience so far. We understand that this can be a frustrating time and we empathise with that. Our Team is looking into the matter in order to try and resolve this as soon as possible. We thank you for your patience and again, we appreciate your understanding.
The BDSwiss Team
i am with them from 2018 and i did not…
i am with them from 2018 and i did not have any issue but from September 6 i am waiting for less than 100 usd , i don't know what happened , its not big amount ,
6 September 2024
Unprompted review
Reply from BDSwiss
Hi Hanna,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify your person or claims, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
21 Day's withdrawal's not happening.
21 Day's withdrawal's not happening.
Tell us why we should trust you when everything is a scam
26 September 2024
Unprompted review
Reply from BDSwiss
Hi Brian Mbugua,
Thanks for your continuous reviewing efforts over the past week.
As already advised our Team is looking into the matter in order to try and resolve this as soon as possible. We thank you for your patience and again and we appreciate your understanding.
The BDSwiss Team
I have been using BDSwiss for a long…
I have been using BDSwiss for a long time, but they have held my withdrawal for the last three weeks. Then, I found out that they are holding all withdrawals for Bangladeshi traders. Being part of the Bangladeshi traders’ community, I am very concerned that they might defraud us of our money.
1 September 2024
Unprompted review
Reply from BDSwiss
Hi Evan Irshad
kindly note that we were unable to identify your account using the information in your review in order to assist you further. Although we have invited you to share more information with us, we have not heard back from you in the 3-day period. With this in mind we cannot verify your claims or provide you with any assistance. If you do require further help, please contact our support team through the relevant channels.
Thank you,
The BDSwiss Team
Where is the money ?
Until recently, everything was going well with BDSwiss, but things have taken a turn for the worse since I requested a withdrawal on 04/09/2024. Despite multiple follow-ups, my funds remain stuck, and I'm getting vague responses from customer service.
It seems like I'm not the only one facing this issue (looking at TrustPilot reviews from Global Bdswiss).
I hope BDSwiss can resolve this promptly, I'm becoming increasingly concerned about the company’s financial stability.
23 September 2024
Unprompted review
Reply from BDSwiss
Hi Gaël André
Thank you for providing us with your account details. We are sorry to hear you feel this way and we also appreciate you patience so far. We understand that this can be a frustrating time for you and we empathise with that. Our Team is looking into the matter in order to try and resolve this as soon as possible. We thank you for your patience and again, we appreciate your understanding.
The BDSwiss Team
withdrawal issue
i have withdrawal issue,from 9 september 2024 i want to withdraw but still on hold
My Client id is : 2733789
Please make it possible as soon as possible
23 September 2024
Unprompted review
Reply from BDSwiss
Hi Abdul Jabbar,
We are sorry to hear you feel this way and we also appreciate you patience so far. We understand that this can be a frustrating time for you and we empathise with that. Our Team is looking into the matter in order to try and resolve this as soon as possible. We thank you for your patience and again, we appreciate your understanding.
The BDSwiss Team
Delayed Withdrawals
It's been more than a week and have processed multiple withdrawals with however my withdrawals are all on hold. No one from the funding dept is responding to emails or providing an ETA as to when I will get my funds. This is placing me under due pressure to pay my creditors
17 September 2024
Unprompted review
Reply from BDSwiss
Hi Jeremy,
We are sorry to hear you feel this way and we also appreciate you patience so far. We understand that this can be a frustrating time for you and we empathise with that. Our Team is looking into the matter in order to try and resolve this as soon as possible. We thank you for your patience and again, we appreciate your understanding.
The BDSwiss Team
Scam, your money will never return back to you
Scam broker, when you deposit your money is gone for life. Still never received the money i had withdrawn
11 September 2024
Unprompted review
Reply from BDSwiss
Hi Esther,
As already advised our team is looking into the matter. We deeply appreciate your patience so far and we do realise that this can be frustrating. Thank you again for patience and understanding.
The BDSwiss Team
Withdrawal issue 😔
It's been 8 days but my withdrawal is still on Hold Really disturbing Services😤...
21 September 2024
Unprompted review
Reply from BDSwiss
Hi Sweet U,
As already advised our team is looking into the matter. We deeply appreciate your patience so far and we do realise that this can be frustrating. Thank you again for patience and understanding.
The BDSwiss Team
Withdrawls are not processing
It's more than 3 weeks my withdrawls are still on hold not even a single person got any withdrawl in last 3/4 weeks customer support and complaint center on email is not giving any satisfied answer just giving looli pops I think this form is bankcourpt now. And just seeking time to rap up everything.
21 September 2024
Unprompted review
Reply from BDSwiss
Hi MUHAMMAD ASIF,
We were unbale to identify your account in order to assist you further. Although we have invited you to share your account details, the three day invitation provided by Trustpilot has no expired. If you require any further assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
Everything going smooth but i have…
Everything going smooth but i have withdrawal issue,from last 12 days i want to withdraw but still on hold
My id is : 110003268
Please make it possible as soon as possible
9 September 2024
Unprompted review
Reply from BDSwiss
Hi M SUMAIR,
We are sorry to hear you feel this way and we also appreciate you patience so far. We understand that this can be a frustrating time for you and we empathise with that. Our Team is looking into the matter in order to try and resolve this as soon as possible. We thank you for your patience and again, we appreciate your understanding.
The BDSwiss Team
I'm working with BDswiss from previous…
I'm working with BDswiss from previous 60 days and now I'm facing withdrawal issue. I applied withdrawal requests on 11-Sep-2024 and my request is still not processed. I'm very much concerned about my funds. It seems that I have been scammed and I'm not going to get my funds back.
11 September 2024
Unprompted review
Reply from BDSwiss
Hi Ameen Lodhra,
We were unbale to identify your account in order to assist you further. Although we have invited you to share your account details, the three day invitation provided by Trustpilot has no expired. If you require any further assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
Withdrawal has been "in progress" for 3 weeks
My withdrawal has been "in progress" for 3 weeks and no proper information on the "issue" that is causing this delay.
I am starting to worry that I will never get my money back.
This is an unethical and border line scam company.
Apologies for not submitting additional information, I have been dealing with "an issue" and could not access trustpilot before the expiry day
UPDATE
just rang the number of my "trusted account manager" and the number has been disconnected. Bye bye money.
DO NOT TRADE OR TRUST THIS COMPANY IT IS A SCAM
2 September 2024
Unprompted review
Reply from BDSwiss
Hi Jose Ortiz,
We were unbale to identify your account in order to assist you further. Although we have invited you to share your account details, the three day invitation provided by Trustpilot has no expired. If you require any further assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
Withdrawal issue bdswiss not giving…
Withdrawal issue bdswiss not giving withdrawals their account managers are also not giving reply or support..
Scammer bdswiss .
Don't deposit in this broker
1 August 2024
Unprompted review
Reply from BDSwiss
Hi Muhammad Hassan,
We were unable to identify your account based on your Trustpilot nickname in order to assist you. Although we have invited you to share this information, we never heard from you within the 3 day window. If you require any assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
Withdrawal issues
Hello everyone ... for years that I have been working with BDSwiss the moment has come when I say that the service has become the worst ,, I asked to withdraw my money because I need it and more than 4 days that I wait I don't know what happens I turned to a lawyer to ask for the damages caused
Ebram wahid rozek
12 September 2024
Unprompted review
Reply from BDSwiss
Hi Ebram Wahid,
We are sorry to hear you feel this way and we also appreciate you patience so far. Our Team is looking into the matter in order to try and resolve this as soon as possible. We thank you for your patience and again, we appreciate your understanding.
The BDSwiss Team
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